About Try The World

Working directly with expert chefs and sourcing products from local producers in dozens of countries, Try The World’s subscription service enables customers to discover—and shop for—some of the best foods from around the world.

Each Try The World Signature Box includes 7-8 authentic international gourmet items (e.g. cooking ingredients, snacks, drinks, and more), along with a unique Culture Guide featuring stories behind each product and easy-to-follow recipes. In addition, each of the company’s Snack Boxes includes 5 snacks from 5 countries, along with a card describing each product.

Want to purchase more of a specific product? You’ll be able to do just that on Try The World’s website, where you’ll also find additional recipes and exclusive content.

Since writing our original Try The World review, 100+ HighYa readers have chimed in about their experiences, which provided some on-the-ground feedback (we’ll talk more about this shortly). We were also pleased to speak with the company’s co-founders recently, where we learned more about their vision for Try The World, as well as their responses to some of the most common customer feedback.

We’ll cover all this (and more!) here, so you can decide if Try The World is the right choice for you.

How Try The World Works

Similar to Beauty Box 5, Birchbox, Conscious Box, and other discovery commerce websites, Try The World ships different products directly to your door at regular intervals. Unlike these other companies though, Try The World currently focuses only on gourmet foods and cultural items from around the world, which are hand-picked by Try The World’s staff of highly selective team of travelers, curated by celebrity chefs, and produced by artisanal, family-owned companies from around the world.

After signing up for a Try The World Signature subscription (more about this in the Pricing section below), you will receive the current box of the month, which is featured on Try The World’s Our Boxes page. Your first box will ship within 10 days of purchase.

After opening your box, you’ll find that it features 7-8 local gourmet items for you to enjoy (or, 5 snacks if you choose the Snack Box option). In addition to these foods, the included Culture Guide will provide a brief history about the products and how they should be used, as well as recipes that feature the special products included in your box.

Love the products you received? If so, you can buy them individually through Try The World’s online Shop. And as a subscriber, you’ll receive 20% off!

As we mentioned previously, Try The World’s website also features a regularly updated e-magazine that highlights many of the foods they offer, as well as tips and advice.

Every 2 months you’ll receive a new Try the World box (beginning with the Paris Box), which features USFDA approved products from various cities throughout the world, but ones that are otherwise difficult to find in the U.S. These include:

  • Paris – Jams, traditional hot chocolate powder, snacks, and more.
  • Tokyo – Red bean jelly yokan, Morinaga milk caramels, traditional bamboo chopsticks, and more.
  • Rio – Jabuticaba jam, senhor de bonfim wish ribbons, passion fruit tea, and more.
  • Rome – Orange pastille candies, spaghettata mix, Cantuccini biscotti, and more.

How Much Does a Try The World Signature Subscription Cost?

Try The World customers can choose to receive their boxes once per month or once every other month, which are priced as follows:

Receive Boxes Every Month:

  • Pay every month: $19/box, auto-renews every month
  • Pay every 3 months: $54 ($18/box), auto-renews every 3 months (Save 5%)
  • Pay every 6 months: $102 ($17/box), auto-renews every 6 months (Save 11%)
  • Pay every 12 months: $180 ($15/box), auto-renews every 12 months (Save 21%)

Receive Boxes Every 2 Months:

  • Pay every other month: $39/box, auto-renews every other month
  • Pay every 6 months: $105 ($35/box), auto-renews every 6 months (Save 10%)
  • Pay every 12 months: $198 ($33/box), auto-renews every 12 months (Save 15%)

All boxes come with free shipping. However, keep in mind that your subscription will automatically renew when the time comes, although you can cancel, pause, or skip a box any time by logging into your account and clicking the “Manage Subscription” tab. Although this might be the easiest option, you can also speak to a live representative by calling customer service at (855) 841-0303.

Are Customers Happy With Their Try The World Boxes?

To date, many HighYa readers have talked about their experiences with Try The World.

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In the past, most negative feedback seemed to revolve around long shipping times (more than one customer claimed their shipment was skipped altogether) along with customer service issues. However, the company has made a tremendous effort to resolve these issues (we’ll go into more detail in the next section), and the reality is that even the largest, most reputable companies will accrue reviews like these at some point. Based on our dealings with the company, we’d have no problem recommending Try The World to others.

In addition, while many customers claimed to have been pleased with the selection and quality of the products in their boxes, others claimed they were “boring” and “not exceptional.”

Our Conversation With Try The World’s Founders

Recently, we had the pleasure of speaking with Try The World’s co-founders, Kat Vorotova, who is originally from Russia, and David Foult, originally from France. The two met several years ago at grad school in NYC, where they learned that they shared a love for food, but also wished they could travel and discover more products.

As a result, Try The World was born to help others in the same position. To fill the niche, Kat and David focused on affordable, enjoyable, delicious, and authentic products from artisanal producers all around the world (which they’re constantly updating), and the idea caught on like wildfire.

In fact, Try The World was such a hit that the budding company went from 1,000 subscribers to 50,000 in the past year alone, leading to some admitted hiccups in the process. However, Kat and David refocused on implementing numerous internal improvements, all aimed at providing ultra-important customer service.

Because of this, Try The World now has a large in-house customer service team at their offices in New York City, who are intimately focused on customer feedback and are constantly improving their model. This includes a 5-hour response time (3 hours for social media), which has skyrocketed the company’s approval rating to 96%.

In the end, Kat and David told us that Try The World is completely focused on customer satisfaction, and will gladly bend over backwards to ensure an excellent customer experience.

What’s the Bottom Line About Try The World?

Whether you’re new to discovery commerce or are a veteran of the subscription box industry, should you sign up for Try The World? By all indications, the company appears to offer unique products that can help you explore different parts of the world without ever leaving your home. However, consider the following before finalizing your subscription:

Unlike many other discovery commerce companies, Try The World doesn’t allow you to customize the products in your box (e.g. vegetarian, gluten free, etc.), or the order in which you’ll receive them. However, if you’d like to purchase products individually, you can easily search through their online Shop by category, such as “All-Natural”, “Dairy Free”, “Gluten-Free”, “Vegan”, and “Vegetarian”. Many of these products seem to be difficult to find in the United States

Finally, although most of Try The World’s customers appear pleased with their products, keep in mind that they’re not the only foodie subscription service in town. Don’t believe us? Try typing “subscription food boxes” into your favorite search engine and watch how many options pop up.

Granted, none of these will offer the same products and services exactly like Try The World, but the point is that you have options.

Bottom line: Although Try The World experienced a couple big speed bumps due to rapid growth (mostly related to customer service), our phone call with Try The World’s founders really helped put the situation into perspective, and went a very long way toward showing us that they’re a legitimate business with a single-minded focus on providing a top-notch customer experience.

Given this, if you’re a foodie, we think it’d be hard to go wrong with Try The World. However, you might want to start with a month-to-month description and try out a few boxes before committing to a longer—and more expensive—plan. After all, if you love it, you can always upgrade later and save on your subscription.

What’d you experience with Try The World? The products? The customer service? Whatever it is, be sure to tell the world about it by writing a review below!

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61 Customer Reviews for Try The World

Average Customer Rating: 3.3
Rating Snapshot:
5 stars: 22 4 stars: 12 3 stars: 5 2 stars: 7 1 stars: 15
Bottom Line: 65% would recommend it to a friend
Showing 1-11 of 61
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  • Poor way to treat customers

    As a subscriber, I was receiving too many boxes monthly, so I changed to a bimonthly. I got an email saying that a box was to be sent in two weeks. The second in November! So I went in immediately and canceled completely.

    I got another email saying a box had been shipped. I wanted fewer boxes and they slammed me with more. This is a ridiculous thing to do to people and I am very disappointed in this company.

    Bottom Line: No, I would not recommend this to a friend

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    • Nov 25, 2016

      Try The World, Try The World Customer Service

      Hi Deborah, we're really sorry about that mix-up. We'd be happy to check on what went wrong and get you the right amount of boxes. Email us at sayhello@trytheworld.com and we can fix this ASAP.

      -Try The World Customer Experience

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  • 2 out 3 people found this review helpful

    Love it - finding new things

    We got our first box, an Italian box filled with things that we haven't tried before (and would have never thought to purchase if we had seen it!) with helpful ideas on how to use them (who would have put balsamic vinegar into a drink?).

    Overall my wife and I love it and highly recommend it to anyone that wants to try new things and enjoy new experiences.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 5 people found this review helpful

    If you're even moderately well traveled this box is not for you.

    • New Orleans, LA,
    • Aug 14, 2016

    I got a Try the World subscription hoping to try some food that I haven't experienced before. These were the boxes I got: Spain, Japan, Sweden, Portugal, and a mixed box. I've been to some of these countries and I'm pretty familiar with the food of the other countries. Almost everything I got was something I've had before.

    I was hoping that once they got through the standard food countries that they'd start to do some weirder stuff. But no, I just found out that the box I was going to receive this period is another Spain box! How do you expect to retain customers if you're repeating boxes? Luckily, they were quick to cancel my subscription and issued me a refund when I complained.

    Bottom Line: No, I would not recommend this to a friend

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    • Aug 15, 2016

      Try The World, Try The World Customer Service

      Hi Kristen! We appreciate the feed back and sorry we didn't have much more weirder stuff! We do have different boxes for when we do come back to countries that subscribers may have already experienced them. We do understand your concern however, and hope you'll give us a shot in the future.

      Best,

      Customer Experience Team

      Try The World

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  • 3 out 3 people found this review helpful

    Worst Customer Service

    I was so disappointed by this subscription box. I purchased the Swedish box as a gift for my mother and tracked the package until it was to be delivered. It made it all the way to her hometown and then "an error" occurred that caused it to not be delivered. UPS says they are sending the package back to the sender. I contacted Try the World to try to get the package sent to my home address so that I could deliver it personally. They wanted my name and email as well as my mother's and claimed that she had to have set up an account (she had no knowledge of the package because it was a gift and did not set up an account). Nearly a week later, customer service has not responded to my request to have the issue fixed or offered me a refund and the package is still in limbo. Terrible customer service and it looks like I may have blown $50 on a gift she may never get. I would give zero stars if I could.

    Bottom Line: No, I would not recommend this to a friend

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    • Jul 5, 2016

      Try The World, Try The World Customer Service

      Hi Joy,

      At Try The World, providing quality service for our customers is of the utmost importance. We see that we have been corresponding with you this past week and that we have rectified this situation. Is there anything else that we would be able to help you with? Please let us know and we’ll be more than happy to help!

      Best,

      Customer Experience Team
      Try The World

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  • 6 out 9 people found this review helpful
    Updated review

    Let's give this another go!

    • Houston, TX,
    • May 25, 2016

    Try the world reached out to us and resolved all our concerns, and they did it surprisingly quickly. I must have had 8 back and forth emails within the course of about 48 hours. I was told that the customer service department has been expanded and that response time has drastically improved. It certainly seemed that way to us. We are signing back up and giving this another go. Hopefully it works out. As of now, I don't see any reason why it wouldn't. I am updating the original review of 1 star to 4 stars because of their rapid response and attention to detail.

    Bottom Line: Yes, I would recommend this to a friend

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    • Mar 7, 2016

      Try The World, Try The World Customer Service

      Hey Joshua, we apologize for delays that have happened in the past. We would be happy to send unfulfilled orders asap. Please call us from (10am-6pm M-F EST) (855) 841-0303 or email us at sayhello@trytheworld.com and we can definitely help.

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    • Previous review
    • Mar 5, 2016

    Would NOT recommend, Horrible Customer Service

    We signed up for Try the World with the free Paris box offer. With the first box, I emailed Customer Service (CS) and asked for a delayed shipping as I would be out of town. A week later I emailed again. Two weeks after that, I finally received a response that the box had already been shipped. I overlooked the issue as we arrived two days later and found the box on our doorstep. Still excited we referred two people with codes that had been included in the box with promises that we would be rewarded for signing others up. No such luck. I emailed customer service about this issue and about the Paris box that had never been received. They responded a week and a half later that the box was on back order. Yet they were still promoting the free Paris box offer.

    I asked for it to be shipped as soon as it was available. In total, we received 3 boxes before I decided to cancel. We still had not had the issue with the referrals rectified and we still have not received the Paris box. The last email I received said they had shipped the box, but I had never received an email about shipment or a box. They said they would send a replacement box when one was available. That whole conversation spanned for almost three weeks due to Try the World excellent response time.

    The website says 72 hours, If I had ever received an email response from them that fast, it was a miracle. Overall, I would not recommend. It is an awesome idea, but seems to be run by a high school group in their spare time. Prompt has no meaning and neither does integrity with fulfilling promises and obligations, well, unless it is in relation to charging your card or notifying you of a new box you just have to try. I really wanted this to be awesome.

    (read moreread less...)

  • 12 out 15 people found this review helpful

    Stay away. They don't have their act together.

    • Houston, Texas,
    • May 17, 2016

    My fiance ordered a subscription thinking it would be fun. When the first box arrived, I realized that is was a bit of a waste of money. There was nothing in the box so unique or hard to get that any chain specialty store (i.e. World Market) or even the international aisle at a large grocery store wouldn't have it.

    Then they sent us the same box two months in a row. She contacted them and asked to cancel the subscription. They convinced her they would make it right. So they refunded one boxes cost and sent us the next box (Japan). It's a month later and we just got a second Japan box.

    Useless.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 29, 2015

      Adam

      "A waste of money. There was nothing in the box so unique or hard to get that any chain specialty store (i.e. World Market) or even the international aisle at a large grocery store wouldn't have it".

      You hit the nail on the head with this statement. My only additional comment would be that the items are in such insignificant proportions as to be a waste of space and packaging material.

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  • 0 out 3 people found this review helpful

    I like Try The World

    A friend suggested Try The World to me and I really enjoyed the Spain box. It contained items I wouldn't have thought to buy myself. I recommend Try The World.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 7 people found this review helpful

    Good food but not worth the cost.

    Most of the food samples I have received were super yummy. However, the cost for the box is just not on par with what you get.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 8 people found this review helpful

    Pretty decent, not exceptional

    The products were delivered in a timely fashion, and were reasonably tasty, but my family has severe allergies and every box contained at least one item that we gave away. The lack of customization was very detrimental in that respect. There was a damaged order that was replaced after several weeks, so service wasn't prompt, but it was polite.

    I dislike the auto-renewal, and canceling is proving difficult. Charging your account without a notice is dubious at best.

    I might suggest this to someone with a large disposable income and no food concerns, but sudden charges that cause other things to overdraft is a real concern for most people.

    Bottom Line: Yes, I would recommend this to a friend

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    • Apr 11, 2016

      Try The World, Try The World Customer Service

      Hi Rachel, thanks for the feedback. Customization of boxes is a feature we will be working on for future boxes. Canceling can be done from your account page or you can email us at sayhello@trytheworld.com. If you need anything else, please let us know!

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  • 3 out 7 people found this review helpful

    Wonderful products!

    I've been reading many reviews about complaints. From the quality of the items to bad customer service. I'm actually quite surprised. This is my third box and I haven't had a single issue. I'm thrilled with the products. They are high quality and I love that I get to experiment with them. In my opinion, this is a great subscription service.

    Bottom Line: Yes, I would recommend this to a friend

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    • Apr 25, 2016

      Try The World, Try The World Customer Service

      Thanks Elizabeth!

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  • 4 out 5 people found this review helpful

    So over food gift boxes

    • Los Angeles, CA,
    • Mar 29, 2016

    These food boxes are just boring. We just received our second box and we still have everything from the last box from 2 months ago. I think most people who are interested in food, already read about and purchased any food that is interesting to them. And if you have traveled, you have experienced different cultures the right way.

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 30, 2016

      Try The World, Try The World Customer Service

      Sorry to hear that our box wasn't a good fit for you. We would love to hear more of your feedback, please email us at sayhello@trytheworld.com and let's talk.

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