About Try The World

Working directly with expert chefs and sourcing products from local producers in dozens of countries, Try The World’s subscription service enables customers to discover—and shop for—some of the best foods from around the world.

Each Try The World Signature Box includes 7-8 authentic international gourmet items (e.g. cooking ingredients, snacks, drinks, and more), along with a unique Culture Guide featuring stories behind each product and easy-to-follow recipes. In addition, each of the company’s Snack Boxes includes 5 snacks from 5 countries, along with a card describing each product.

Want to purchase more of a specific product? You’ll be able to do just that on Try The World’s website, where you’ll also find additional recipes and exclusive content.

Since writing our original Try The World review, 100+ HighYa readers have chimed in about their experiences, which provided some on-the-ground feedback (we’ll talk more about this shortly). We were also pleased to speak with the company’s co-founders recently, where we learned more about their vision for Try The World, as well as their responses to some of the most common customer feedback.

We’ll cover all this (and more!) here, so you can decide if Try The World is the right choice for you.

How Try The World Works

Similar to Beauty Box 5, Birchbox, Conscious Box, and other discovery commerce websites, Try The World ships different products directly to your door at regular intervals. Unlike these other companies though, Try The World currently focuses only on gourmet foods and cultural items from around the world, which are hand-picked by Try The World’s staff of highly selective team of travelers, curated by celebrity chefs, and produced by artisanal, family-owned companies from around the world.

After signing up for a Try The World Signature subscription (more about this in the Pricing section below), you will receive the current box of the month, which is featured on Try The World’s Our Boxes page. Your first box will ship within 10 days of purchase.

After opening your box, you’ll find that it features 7-8 local gourmet items for you to enjoy (or, 5 snacks if you choose the Snack Box option). In addition to these foods, the included Culture Guide will provide a brief history about the products and how they should be used, as well as recipes that feature the special products included in your box.

Love the products you received? If so, you can buy them individually through Try The World’s online Shop. And as a subscriber, you’ll receive 20% off!

As we mentioned previously, Try The World’s website also features a regularly updated e-magazine that highlights many of the foods they offer, as well as tips and advice.

Every 2 months you’ll receive a new Try the World box (beginning with the Paris Box), which features USFDA approved products from various cities throughout the world, but ones that are otherwise difficult to find in the U.S. These include:

  • Paris – Jams, traditional hot chocolate powder, snacks, and more.
  • Tokyo – Red bean jelly yokan, Morinaga milk caramels, traditional bamboo chopsticks, and more.
  • Rio – Jabuticaba jam, senhor de bonfim wish ribbons, passion fruit tea, and more.
  • Rome – Orange pastille candies, spaghettata mix, Cantuccini biscotti, and more.

How Much Does a Try The World Signature Subscription Cost?

Try The World customers can choose to receive their boxes once per month or once every other month, which are priced as follows:

Receive Boxes Every Month:

  • Pay every month: $19/box, auto-renews every month
  • Pay every 3 months: $54 ($18/box), auto-renews every 3 months (Save 5%)
  • Pay every 6 months: $102 ($17/box), auto-renews every 6 months (Save 11%)
  • Pay every 12 months: $180 ($15/box), auto-renews every 12 months (Save 21%)

Receive Boxes Every 2 Months:

  • Pay every other month: $39/box, auto-renews every other month
  • Pay every 6 months: $105 ($35/box), auto-renews every 6 months (Save 10%)
  • Pay every 12 months: $198 ($33/box), auto-renews every 12 months (Save 15%)

All boxes come with free shipping. However, keep in mind that your subscription will automatically renew when the time comes, although you can cancel, pause, or skip a box any time by logging into your account and clicking the “Manage Subscription” tab. Although this might be the easiest option, you can also speak to a live representative by calling customer service at (855) 841-0303.

Are Customers Happy With Their Try The World Boxes?

To date, many HighYa readers have talked about their experiences with Try The World.

For more product tests: Click here to subscribe to HighYa’s YouTube channel

In the past, most negative feedback seemed to revolve around long shipping times (more than one customer claimed their shipment was skipped altogether) along with customer service issues. However, the company has made a tremendous effort to resolve these issues (we’ll go into more detail in the next section), and the reality is that even the largest, most reputable companies will accrue reviews like these at some point. Based on our dealings with the company, we’d have no problem recommending Try The World to others.

In addition, while many customers claimed to have been pleased with the selection and quality of the products in their boxes, others claimed they were “boring” and “not exceptional.”

Our Conversation With Try The World’s Founders

Recently, we had the pleasure of speaking with Try The World’s co-founders, Kat Vorotova, who is originally from Russia, and David Foult, originally from France. The two met several years ago at grad school in NYC, where they learned that they shared a love for food, but also wished they could travel and discover more products.

As a result, Try The World was born to help others in the same position. To fill the niche, Kat and David focused on affordable, enjoyable, delicious, and authentic products from artisanal producers all around the world (which they’re constantly updating), and the idea caught on like wildfire.

In fact, Try The World was such a hit that the budding company went from 1,000 subscribers to 50,000 in the past year alone, leading to some admitted hiccups in the process. However, Kat and David refocused on implementing numerous internal improvements, all aimed at providing ultra-important customer service.

Because of this, Try The World now has a large in-house customer service team at their offices in New York City, who are intimately focused on customer feedback and are constantly improving their model. This includes a 5-hour response time (3 hours for social media), which has skyrocketed the company’s approval rating to 96%.

In the end, Kat and David told us that Try The World is completely focused on customer satisfaction, and will gladly bend over backwards to ensure an excellent customer experience.

What’s the Bottom Line About Try The World?

Whether you’re new to discovery commerce or are a veteran of the subscription box industry, should you sign up for Try The World? By all indications, the company appears to offer unique products that can help you explore different parts of the world without ever leaving your home. However, consider the following before finalizing your subscription:

Unlike many other discovery commerce companies, Try The World doesn’t allow you to customize the products in your box (e.g. vegetarian, gluten free, etc.), or the order in which you’ll receive them. However, if you’d like to purchase products individually, you can easily search through their online Shop by category, such as “All-Natural”, “Dairy Free”, “Gluten-Free”, “Vegan”, and “Vegetarian”. Many of these products seem to be difficult to find in the United States

Finally, although most of Try The World’s customers appear pleased with their products, keep in mind that they’re not the only foodie subscription service in town. Don’t believe us? Try typing “subscription food boxes” into your favorite search engine and watch how many options pop up.

Granted, none of these will offer the same products and services exactly like Try The World, but the point is that you have options.

Bottom line: Although Try The World experienced a couple big speed bumps due to rapid growth (mostly related to customer service), our phone call with Try The World’s founders really helped put the situation into perspective, and went a very long way toward showing us that they’re a legitimate business with a single-minded focus on providing a top-notch customer experience.

Given this, if you’re a foodie, we think it’d be hard to go wrong with Try The World. However, you might want to start with a month-to-month description and try out a few boxes before committing to a longer—and more expensive—plan. After all, if you love it, you can always upgrade later and save on your subscription.

What’d you experience with Try The World? The products? The customer service? Whatever it is, be sure to tell the world about it by writing a review below!

See Also: How to Choose the Best Subscription Box Services

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72 Customer Reviews for Try The World

Average Customer Rating: 3.3
Rating Snapshot:
5 stars: 28 4 stars: 13 3 stars: 5 2 stars: 6 1 stars: 20
Bottom Line: 65% would recommend it to a friend
Showing 1-11 of 72
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  • The worst

    • Florida,
    • Mar 23, 2017

    This is the worst company ever. I have been waiting for my box for almost two months. I have been emailing then with no response, but never again. Gosh.

    Bottom Line: No, I would not recommend this to a friend

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  • Card charged, item not shipped

    They charged my card, sent me NOTHING, then tried to charge my card the next month. I told them I never received anything, and they checked and said that it was never shipped! So they apologized and said they "manually processed" a new shipment (whatever that means), and would send me a tracking number.

    Well, that never happened either, not so much as a tracking number. It's been two months now since they charged my card, and still, I have received not one darn thing from them. Seriously? Most places, when they screw up, will FedEx you out your order right away. I asked for a refund, no reply.

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 20, 2017

      Try The World, Try The World Customer Service

      Hi Summer,

      I want to apologize for the issue with Pantry. It is our new box and still in beta, so it has issues from time to time. Also because boxes are customized for each subscriber, they take longer to process than our other boxes.

      I've started the refund for your last charge and it should process within 2~3 business days. Sorry for the trouble Summer.

      Best,

      Try The World

      Customer Experience Team

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  • Loved my Taste of Italy!

    When I received the Italy Box, I felt like I was back in Rome! I followed the Pesto Pappardelle recipe, and it became one of my favorite dishes. I also appreciated the tip to add the cooking water into the pesto sauce (thanks Laura!). I was also so excited to see the Societá Agricola AacetoModena in the box too. I've been using it as my salad dressing all week long.

    Altogether, I would give my box a 10 out of 10! Between the presentation and quality of the food, it really brought me back to my vacation. I loved everything about it.

    Bottom Line: Yes, I would recommend this to a friend

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  • Fraudulent charge

    • Toronto, Ontario, Canada,
    • Feb 22, 2017

    I have ordered a subscription where you pay every three months as a Christmas present for a friend.

    I contacted them after the first shipment to change the recipient's name and address and also that I only want the subscription for three months. I have requested for them to cancel the account after that. This didn't happen, as I got charged the renewal fee of Canadian $169.66. They have given me a refund of Canadian $160.37 and when I contacted them telling them that I didn't get a full refund, they have advised me to contact my bank as it is no longer their problem that the US to Canadian exchange rate has changed.

    It was bad customer service from that point on. I have asked "Gregory," the customer service representative, to escalate the issue to someone that can assist me but just would not. I then get lectured on how the exchange rates work. They have failed to realize that they were at fault and fraudulently charged my credit card when I have already canceled the subscription. Any subsequent charges resulting in this error should be accommodated by their company.

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 1, 2017

      Try The World, Try The World Customer Service

      Hi Criselda,

      Thanks for your review. We’re so sorry to hear about your troubles with your Try The World account. I have taken a look and do see that you were refunded for the full renewal in USD. We are so sorry that the full refund in USD did not equate to a full refund in CAD. However, due to the payment system that we use, we are only able to refund you for the amount you were charged. Unfortunately, we do not have any history of you emailing us to cancel your account. When a customer’s account is successfully canceled we always send an email confirmation so there is no question if the account is canceled or not. If an email confirmation is not received, you can contact customer service ensure the account is canceled. With that being said, a member of our team will be following up with you via email to rectify your situation and ensure by any means possible that you receive the full refund.

      Best,

      Try The World

      Customer Experience Team

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  • Discovering the world at your doorstep

    I received a pilot test of the Greece-themed box from Try The World and my first impression of the product was that it was expertly designed and packed. I can't believe how many food products could fit in one tiny box! The light green color of the box is so pleasing to the eye, and opening it, I felt like I was receiving a present.

    You can tell there is thought behind the labeling, presentation, and choice of each food product. Everything appears to be gourmet and of the best quality. Reading the labels of each product, everything was made in Greece (duh!) but at that moment I knew for sure Try The World wasn't about to have me try an American-made food product, but one that was authentically Grecian and something I could only find there and not my local Shop Rite.

    Not to mention, one of my favorite parts of the box is the culture guide placed in the top compartment of the lid. It's helpful in understanding each of the food products inside. At first, I felt overwhelmed by all of the different names of the foods and how I could incorporate them into my everyday meals, but once I read the guide, my ideas for recipes, or even the ones they suggested, became clear and easier for me to imagine.

    My only critique is I'd like less of the box stuffed with the messy raffia that gets everywhere, but otherwise, it's wonderful.

    I am very satisfied and impressed with this product and would highly recommend it to anyone who wants to have their monthly taste of the world. It's beautiful, delicious, and enlightening.

    Bottom Line: Yes, I would recommend this to a friend

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    • Mar 1, 2017

      Try The World, Try The World Customer Service

      Hi Jason! Thanks for your feedback. Glad you enjoyed the product overall!

      Best,

      Try The World

      Customer Experience Team

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  • 1 out 1 people found this review helpful

    Delightful

    • New Hampshire,
    • Jan 30, 2017

    I loved the Italy box. Great quality, great selection and very nicely packaged. Being a new bride, I loved the helpful hints. I certainly surprised my new groom with my delicious meal. I hope he does not get used to it. I will try other selections as well.

    Bottom Line: Yes, I would recommend this to a friend

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  • Quality products and presentation

    I recently received the Italy box and was immediately impressed by the presentation and packaging. The products were high quality and delicious, and they even included recipes. The whole family enjoyed picking and trying different things. I am sort of a subscription box addict, and this was my first food box. I would definitely recommend it to a friend!

    Bottom Line: Yes, I would recommend this to a friend

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  • Great and fun product

    • Dallas, Texas,
    • Jan 28, 2017

    I received the Italy themed box, and it was great. There were many things in the box that I would not pick out myself and really enjoyed. It was very consistent with the theme of the box. There is a little pamphlet with descriptions of each product and what to use it with. That was very helpful since some of the products were new to me. It would make a great gift for a friend who enjoys cooking and trying new things.

    Bottom Line: Yes, I would recommend this to a friend

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  • Unique

    This is my second Try the World box, and both times I have felt like someone sent me a special gift in the mail. I loved the packaging and the product info, but the uniquely selected food items make this box worth every penny. My favorite item was the box of Canadian Maple Shortbread Biscuits. AMAZING.

    Bottom Line: Yes, I would recommend this to a friend

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  • Terrible snacks and waste of money

    • New Canaan, CT,
    • Jan 20, 2017

    I only got the Snack Box because there was a coupon that made my first order only $4, and I selected only one box to be sent to me. However, they continued taking my money and sending them (total of two boxes!) even though I tried to cancel a few times.

    Anyways, the actual snacks tasted TERRIBLE. It was often chocolate that tasted off or breaded goods that were dry and kind of stale. I really did not enjoy a single thing in any of the boxes. I honestly thought some of the products tasted spoiled or disgusting and it took a while for my mouth to get the taste out.

    Honestly, the selection is not really food around the world, but more packaged stuffed you could get at the checkout at a Michaels or T.J. Maxx for less.

    Bottom Line: No, I would not recommend this to a friend

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    • Feb 1, 2017

      Try The World, Try The World Customer Service

      Hi Katarina,

      Thanks for your review. We're so sorry to hear that you didn't like the snacks you received and had trouble canceling your account. Subscriptions can always be canceled in the customer account under "Manage Subscriptions". Cancellations must be made at least five days before the next billing date to ensure that you're not charged again. If you ever have trouble cancelling your account, you can always email us at sayhello@trytheworld.com or call us at 855-841-0303. When a customer's account is successfully canceled we always send an email confirmation so there is no question if the account is canceled or not. If an email confirmation is not received, you can contact customer service to ensure the account is canceled.

      I will be sure to pass along your feedback regarding the quality of our snacks to our product team.

      Best,

      Try The World

      Customer Experience Team

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  • 1 out 1 people found this review helpful

    Box has been in limbo over a month

    • New York,
    • Jan 15, 2017

    It's been over a month since I ordered this. The customer service agent first blamed UPS (who doesn't even have the package yet) and then just seemed irritated. They can't seem to give ANY indication as to when I might expect to receive my order. A week? Two weeks? Two months? Who knows.

    I subscribed under the 3-for-1 deal they were offering, and I'd really like to receive it. I understand they were probably slammed with orders, but it's frustrating when about every other day I get a sales promotion from them trying to generate more sales when they can't even send out the ones they have now. If you can't handle what you got, slow down! Really, one of the worst customer service experiences I have ever had.

    Bottom Line: No, I would not recommend this to a friend

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    • Jan 17, 2017

      Try The World, Try The World Customer Service

      Hi Krissy,

      We are terribly sorry for the miscommunication regarding your shipment and tracking information. It looks like a new order was submitted for your three boxes and UPS tracking number 1Z1YY6320316155865 shows they were delivered on Thursday, 01/12/2017. If you did not receive these boxes, please let us know! We sincerely apologize for the delay and frustration regarding this.

      We will be looking into why this happened at our fulfillment center to avoid it in the future. We can always be reached at 855-841-0303, once again we are very sorry about this.

      -Try The World Customer Experience

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