They are absolutely killing me on emails. I bought a product from them and I didn't even have the product yet and got an email saying it's been so long since we have heard from you. AND they want to sell you other products. If I wanted more products I would have ordered them. And they do this to preserve brain cells. I don't want more info. STOP already.
Bottom Line: No, I would not recommend this to a friend
14 people found it helpful
Link to this Review
Company Response from BioTRUST
Hi Lynn,
I hope this finds you doing well! My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTrust Nutrition. First and foremost, on behalf of Josh, Joel, and the entire BioTrust Team, I would like to thank you for your recent order and welcome you to the BioTrust family! We greatly appreciate our outstanding customers such as yourself, and we want nothing more to ensure that you enjoy a positive experience complete with world-class customer service.
With that in mind, I'm very sorry to learn that you are not enjoying the daily newsletters that you've been receiving. Our goal is to provide our valued subscribers with practical evidence-based health and nutrition information that they can put to use to help them achieve their health and fitness goals. We also send out newsletters with money-savings coupons for our customers as a token of our appreciation for their support.
With that being said, you are more than welcome to opt out and stop receiving newsletters, you are welcome to unsubscribe at any time. There is a link at the bottom of every newsletter that you can click on to "manage e-mail subscriptions," including the option to stop receiving e-mails entirely. You can also opt out by using the Support page on our website and select "Unsubscribe" from the drop-down menu.
That said, we also provide customers the option of receiving less frequent e-mails (e.g., twice per week). If you are interested in still receiving valuable health and nutrition information and details about special promotions, just let us know, and we'll be happy to add you to the appropriate list. If there is anything further that I can do to assist you, please don't hesitate to contact me directly at tskwiat@biotrust.com. We're here to help and happy to do so.
Sincerely,
Coach Tim