I ordered one of these online and checked the box for 6 easy payments. The next day my card was charged the full $299. I called immediately. The customer service person can only take your name and give your message to someone else who will, but never did, get back to you. Also the person I spoke to had to have the words spelled for her. I called again and received the same runaround. Five, yes 5 days, later someone called me. I told them I thought it best I cancel, they agreed to a refund (don't have the product). A month later and I still have NO REFUND. I'm letting my bank work with this one. Total shady company and should be reported. Dispute Number: 13105867
Date Posted: 5/11/2016
Merchant Name: WWW.REVITIVE.COM
Bottom Line: No, I would not recommend this to a friend
265 people found it helpful
Link to this Review
Company Response from Actegy Health Inc.
Hi Leslie,
We truly apologize for your negative customer service experience. We were in the transition of growing the customer care team and certain refunds seemed to be delayed, and past an acceptable time-frame. Obviously, this is no excuse and we are sorry you had to experience this frustration.
We now have a full time dedicated customer care team. We do appreciate your honest and candid review. This helps us grow as a company and focus our efforts where it needs work.
We hope you have a great day.Thank you again for helping us grow in the right direction.
Sincerely,
Revitive Team
us.info@actegy.com
1-877-260-3116