I called the FixMeStick technicians on the telephone. Good luck getting a hold of anyone. They kept hanging up on me and telling me to go to the internet. I finally got in touch with a humanoid, and they told me to put the the stick back in the computer and proceeded to tell me what things to click on.
I listened very carefully and did exactly what "Katie" told me to do. Well, what she told me to do completely messed up my computer. Now I have to pay Windows $119.00 to restore my computer and put in a new password.
One of the technicians "Eric" reviewed the phone conversation and admitted that Katie told me to "Reset or "Restore" the computer and Eric said this caused my problem.
Katie denied telling me to do this, and so did her manager "Hannah". So go figure!
This product is inferior and dangerous to your computer!
Bottom Line: No, I would not recommend this to a friend
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