Reviews (1)

I cannot give an overall rating here YET but I went into Sono Bello for an initial appointment on October 06, 2016 & talked to a man whose name I cannot remember & his signature is not legible on the paperwork I received. But we discussed what I wanted to have done on my face, which included an eyebrow lift, some face lifting, & lifting under my chin. I paid a down payment of $1,195 & surgery was scheduled for early November.

On October 2 I went into the office & paid an additional $10,000 prior to the surgery, scheduled for November 10. I was given lots of good instructions & met the doctor who would do the procedure, Dr. Lesavoy. I liked him immediately & felt totally comfortable with going forward on this procedure. On the day of surgery I came in at 11 a.m. per their instructions & was taken into a 'surgery room' where I sat in a very comfortable chair & was given three very strong pills to take. They knocked me out within a few minutes. I also apparently was given a shot on the inside of my left arm. I know this because over a week later I still have a big purple bruise there. Within minutes after I was out the procedure was started by sticking a sharp needle into my neck. This immediately brought me 'to' & I was screaming & thrashing around. The pain stopped & I apparently blacked out again. Moments later another sharp pain in my throat, & I was thrashing around again. This time I heard the doctor's voice saying "she is not a good candidate for this we will have to give her a refund."

After that I apparently blacked out again & the next thing I remember is my friend who came to pick me up being there. Somehow she managed to get me home & I totally passed out & didn't wake up until many hours later. I lost that whole day. The next day I called Sono Bello to ask them what happened. I talked to office staff & told them that I would naturally expect a refund, per the doctor's comments as well as the fact that I apparently was not a good candidate for this procedure. Later another woman from Sono Bello called me & we discussed this, & I indicated that I wished to have a refund. I assured her that I was disappointed (& I was) but obviously per the doctor I was not a good candidate for this procedure. Apparently, there are a few of us who cannot tolerate this procedure. The doctor who was going to do the procedure was kind, courteous, totally reassuring, so hopefully I will have a good ending to this review.

It has been nine days so far & I have not heard from anyone at Sono Bello, so will write them a letter & add another review soon.