Reviews (1)

I never purchase anything based off of an infomercial, but I watched some makeup review videos on IT Cosmetics on YouTube and thought, why not try it. After purchasing the introductory package I thought the makeup was okay, but would not purchase the full package again because there were a few products I did not like. Less than 30 days later, I saw a charge on my credit card for $68.51 (the initial package was around $60). I immediately called and the woman I spoke with was rude and stated that I signed up for auto refill, and that it is on the invoice they sent to me in the first package that states that I need to call to cancel this service. I received no email stating that a package was coming and I would have had no idea if I didn't check my credit card statement. I am completely pissed off because they say ship it back and we will refund the amount of the product but you will have to eat the shipping and returning costs. This is a SCAM, do not buy from them. If you want to try the product, they sell it at Ulta without all the games they play. Completely disappointed in the way their "customer service" handles this problem.