I found the cream to be of little to no benefit to me, so I called after about 45 days to get a return authorization and was assured I'd have a credit to my credit card with 3-5 business days. I returned the cream November 29. Today is December 13, and had I not called the credit card company to check if I had a refund, the 60-day period during which my credit card company accepts disputes would have expired and I'd be out $117. You may like the product; but if you don't, be sure you check to be sure you get a credit before the time limit for your credit card company expires, because I don't trust these people and don't think you can count on their "60-day money back guarantee."
Bottom Line: No, I would not recommend this to a friend
20 people found it helpful
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Company Response from Beverly Hills MD
Hello Fay, I apologize for the inconvenience you experienced during your return process. We will of course credit your account back. Please email me at Samantha@beverlyhills-md.com so that I can personally assist you with your refund.