Jim
Minneapolis, MNMember since December 2016

Reviews (1)


    • Jan 14, 2017
    • Verified Reviewer

    Copper Chef Cookware

    Copper Chef doesn't stand behind their product

    Overall Experience:

    I bought a 9.5" square pan and an 11" round pan sold by Sam's Club over Christmas.

    I like the way the pans cook but I've used the square pan twice, and the bottom copper is full of scratches from my electric stove burner. I called Copper Chef, and they said I could return the pan to Sam's Club to get a refund and then buy a new one at their price of $75 to replace my bad one. I wanted them to send me a new pan to honor their guarantee.

    To me, they do not stand behind their product. To me, a guarantee is to either fix or replace the product with a like one, not to give your money back. I think their copper coated bottoms are only painted, which will scratch, and I don't think these pans are as good as advertised on TV.

    So let the buyer beware. The company is in it only for the money. I've also read that they these ceramic coated pans do not like oil in it to cook with. It will deteriorate the nonstick bottom. So they recommend not using oil to cook with and if you do, wash it off right away.

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

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