Elizabeth
Boerne, TexasMember since January 2017

Reviews (1)


    • Jan 25, 2017
    • Verified Reviewer

    Dinovite

    Didn't work for my Westie, money back guarantee not granted

    Overall Experience:

    I tried Dinovite on my Westie that was suffering severely with raw skin irritation that I just couldn't get cleared up via multiple vet visits from my local vet. So I thought I'd give Dinovite a try.

    I did the first order and saw some improvement, but after the first box, I decided to buy another box and give it more time due to the site's recommendation and phone discussion with customer service. I bought a second box but didn't open it since I wasn't seeing any improvement from the first box. I ended up taking my Westie to a skin specialist. My Westie was given five different prescriptions to get him well. He is still now on a better path under the skin specialist care, but as severe as he was, Dinovite could not fix his skin problem.

    I called today to take advantage of my money back guarantee, and I was told that since I purchased another box, the guarantee was null and void, even though it was unopened and not used at all.

    Buyer beware. Their guarantee is only good for first purchase, and even then they have other rules that the company will give as an excuse not to refund your money. Like you didn't give it more time, you need to buy more, or you didn't give enough in food or administer correctly, etc.

    I recommend you first spend the money on a vet that specializes in skin allergies before you invest any money to Dinovite. Because as much as they say you get your money back, YOU DON'T.

    Bottom Line: No, I would not recommend this to a friend

    39 people found it helpful

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