I'd give them zero stars if I could. I returned two pairs that I got for Christmas because they were too large. They sat in the box on my dresser until I could ship them back. Mott & Bow stated that they smelled and would not be accepted. Now they are charging me $40 to ship them back to me.
It is a company with awful customer service. I'd buy from anyone but them. The bottom line is, if you buy from them and encounter an issue, you are screwed.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
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Company Response from Mott & Bow, Inc.
Hi Minnesota, thanks for the review. We apologize for this bad experience, which is definitely not reflective of our service. Could you please email us to help@mottandbow.com? This review doesn't include your email or order number, and we'd like to contact you and make it right. Thanks!