We used Freedom Debt Relief for 18 months and then decided it wasn't worth all the fees they were charging. It turned out to be too expensive, so we decided to file Chapter 11 bankruptcy.
After terminating my account, they continued to text me with settlement requests and also took money out of my bank account three week's after I terminated my account. I spoke with three different supervisors and each time was assured the account was closed, and no money would be taken out. They lie, or they do not communicate with their own bank (Crossroads Financial). I had to call my bank and pay $30 for a stop payment against them, as well as file a claim to get back the money they withdrew from my account.
BEWARE! My bankruptcy lawyer says they are a scam, so use them at your own risk. They are very friendly until you want to close your account.
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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Company Response from Freedom Debt Relief
Dear Ms. Goss,
We are sorry to hear about the difficulties you experienced while closing your account. If there is anything that we can do to further assist you and resolve your concerns, we would like the opportunity. Please let us know the best way to reach out to you if you would like further assistance.
Thank you.