Barb Hester
East Liverpool, OhioMember since February 2017

Reviews (1)


    • Feb 24, 2017
    • Verified Reviewer

    Zulily

    No refund!

    Overall Experience:

    I purchased two pairs of Earth shoes. I already own some Earth shoes, so I'm well aware of what size I should order for this brand. The shoes arrived after a few weeks (when told they would ship in a few days), I tried them on, and they are too small.

    I emailed Zulily and would have been happy with an exchange, but that couldn't happen. I was told I could return them, but Zulily doesn't give refunds. All you get is a credit on your account. This credit can only be used for merchandise. You have to put out more money for any shipping charges. This, to me, is borderline fraud. Actually, as I write this, I think I'm also going to contact my Attorney General's office and see what can be about this company.

    Buyers are not forewarned that they will not get a refund prior to purchasing. Buyers are not forewarned that any credit cannot be used towards future shipping. DO NOT buy from this company unless you are absolutely 100% certain that you're going to LOVE what you ordered!

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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