We placed an order for suits for my son's wedding based on the picture represented on The Black Tux website. We called in and spoke to the representative who assured us that the navy suit was, in fact, the color represented in the photo. So, we placed our order.
When we received the suits, they were almost black and not the lighter navy blue with gray tones shown in the photo. I immediately called The Black Tux and was told that there is nothing they can do about the misrepresentation in the photo or what the representative originally told us.
They basically bait and switch, and then less than two weeks before the wedding can only offer a refund rather than appropriately correct the problem. It's very clear that trying to do this online is not appropriate. They have left a disappointed wedding party stranded.
Bottom Line: No, I would not recommend this to a friend
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