Reviews (1)

I first come upon the Wish.com app six months ago. At first, I was skeptical, but what the hell, I didn't have much in the bank on that debit card and there is no overdraft. So I purchased a $1 laser light and a $1 precision tool set.

About a month later I received them. Laser worked for what I paid, and I did some little modifications to it. The precision set better than expected. So I ordered a few other things in the $5-$10 range. Two items never came. I mentioned it to customer service, and with 36 hours I was reimbursed for the item and shipping.

So I ordered some more. This last item was a flashlight. I received it a week and a half ago, and I had a complaint. This flashlight was definitely not what the shop was advertising. They got back with me asking to send a photo of the product and a photo of the packaging tracking number. I threw that packaging away and wasn't too worried about the refund, but more or less was letting them know I was a little disappointed.

I sent them a picture of just the product, told them with a few rings and hose washers I made it solid, but that the brightness was nowhere near 10000lm but more like 200lm. The next afternoon they replied back agreeing with me and reimbursed me. Less than 24 hours later I was refunded. I went back on to order the same light but from a different store. I did for a few bucks more, and it was mailed here in the States and I got it within a week. The quality the store advertised was what I got.

I have gotten nothing but excellent customer service. A few items came late and I was reimbursed, but when the product finally came and I told them, they told me to keep the product as a "thank you for shopping." I have not spent more than $10 on one item so the higher prices may have a different service if complaining, but I would risk it from what I have seen. I will keep on buying here and there.