Donna
Indianapolis, INMember since March 2017

Reviews (1)


    • Apr 3, 2017
    • Verified Reviewer

    Scentbird

    Buyer beware

    Overall Experience:

    Before entering into any agreement with this company, please be aware of their terms and conditions, which they arbitrarily change with no notice to subscribers.

    An employee of Scentbird charged $162.00 to my charge card without my consent. I never gave permission for this, and my bank is currently investigating the charge.

    Scentbirds service is very slow, and their accessible terms and conditions are "iffy" at best. I have no idea how they got my new email address as I have NOT accessed their website since I changed my email address.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

    Link to this Review
    • Jun 5, 2019

      Company Response from

      Hi Donna! I'm so sorry this was your experience with us. It's the complete opposite experience we wished you to have. Please know, our intent is never to be deceptive or misleading and I'm hopeful since leaving this review, this issue has been rectified. If you ever decide to give us a chance in the future, we'd love to have you. Feel free to email us at socialsupport@scentbird.com and we'll be sure to address any of your concerns!


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