They set up your membership with their auto-renewal system as a default. Then they do not send out any reminders before the auto-renewal date they just automatically deduct your account with a couple of hundred of pounds. When you contact with them (still in a shock) that you don't need the service anymore and want to delete your account, they are laughing at you what a big loser you are forgetting your auto-renewal date and they quote their contract that they can not refund your money in any circumstances.
I hope they will disappear. Anyway, I even didn't like the service they offered (you even can not restrict what kind of people you allow to get in touch with you, like age).
Bottom Line: No, I would not recommend this to a friend
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