Reviews (1)

Agree with the reviews about the company not telling you that you have signed up for auto delivery and then when you try and cancel, they charge you. It happened to us twice.

First this happened to us when I ordered for my husband and just wanted the one month. When we were sent a notice saying “your new shipment is on the way”, we called and found out we were set up for auto delivery and told them to cancel and found out there is a cancellation fee.

After talking with a few people, they worked it that we would be charged $100, instead of $150 fee and the $100 charge would buy some lunches and a few snacks and then we would be canceled.

So, my kind mom decides she would surprise her son-in-law and called them and said she wanted to send a little more food, so South Beach restarted the auto delivery without saying boo to any of us. Meanwhile, my husband developed hives/welts all over him, even his palms.

The doctor said to stop eating the food. So, we still have food in the freezer.

Yesterday we received that fun notice that a new shipment was being sent! No joke, spent almost 1.5 hours on the phone and was transferred eight times, talked to the counseling department Customer service, program consultant, cancellation dept, etc.

I got to the point where I was yelling at them. Told them about the welts and luckily I had taken pictures. Finally, they agreed to a refund. Will never buy anything from these guys, ever.