The makeup was ok, but as I have very sensitive skin, it did not work for me. When I received the follow-up shipment with the full-size items, I read all the paperwork included.
I called the listed numbers to inquire about returning the product, as I had not opened any of the new items just the box. The operator at customer service was very polite and explained that in order not to be charged, I needed to ensure that the items were returned, and at the time of the call, I had not been charged yet. I was told that I would receive a return shipping label from the company so that I would not have to pay the return fee.
I recommend to anyone if you are not happy, return the product as soon as possible within the MBGO time, this allows for delays, and write all information down as to date and time of call/email and who you spoke to (i.e. "I spoke to a James @ CS on 14 May 2017 @2117 est. or 9:17 pm est").
Bottom Line: Yes, I would recommend this to a friend
4 people found it helpful
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