I can't even rate the bike, but I can say that my experience has been among my worst ever with a company. I had a "confirmed" delivery date scheduled as promised, but apparently, that didn't mean much as they didn't show on that day, nor the next. Finally, they showed on the third day when we weren't around. That's when the real frustration started.
You can't find a customer service person to save your life that can do anything. "Looks like we can deliver it tomorrow." No bike. I call again, "looks like we can deliver it Tuesday." No bike. I call again, "looks like we can deliver it Thursday." I still don't have the bike. We may ultimately really like the bike, but I will probably never be a real fan.
Bottom Line: No, I would not recommend this to a friend
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