I am very pleased with my experience with BetterHelp. I found the sign-up process to be efficient and transparent. There was also a free trial period during which you were given full site functionality.
Now that I have been a customer for about 7+ months, I can say that I am still pleased with the service and plan to keep using it. The counselor I was assigned is an LISW-S. I was at first skeptical if her experience met my needs, but whatever method the site uses to match customers to counselors proved accurate.
My counselor is very responsive to my messages. I receive thoughtful replies multiple times a day most all days of the week. Worksheets are provided for my use when appropriate, and various research articles are referenced when appropriate.
My counselor has been helpful, channeling my thinking, find behavior patterns in the things I describe to her and is always professional and polite.
I would recommend BetterHelp.
Bottom Line: Yes, I would recommend this to a friend
1 people found it helpful
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Company Response from BetterHelp
Hi Benjamin! Thanks for sharing your review with us. We are so happy to hear that you have found your counselor helpful and that you had an amazing match through our platform.