Rebecca Hancock
San Jose, CaliforniaMember since June 2017

Reviews (1)


    • Jun 5, 2017
    • Verified Reviewer

    Zulily

    Bait and switch?

    Overall Experience:

    I placed my first order with Zulily on April 30th. It was for four items, two of which were a lot less expensive than anywhere else I could find on the internet.

    After placing the order, they sent me an email explaining that they wouldn't even act on my order until the "event" was over. However, I noticed that they charged my credit card for the full amount immediately.

    I received one item in May with the others showing as still pending arrival from the vendor. They sent me an email in May telling me that the other three items were still pending. On June 1st and 2nd they sent me emails explaining that they had canceled my other three items (including the less expensive items) due to unavailability, but they did not refund me any of the shipping fees.

    I seriously doubt that they ever intended to send me the less expensive items I ordered. Bait and switch comes to mind.

    Bottom Line: No, I would not recommend this to a friend

    18 people found it helpful

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