I'm on my third Quip. I've really struggled with replacing the toothbrush head. Each time, it fails to stay on. That said, within a couple of hours of putting in a ticket, the customer service team asked for photos, which I sent, and then within a day or two, a full new toothbrush was sent out to me. Of course, ideally, I wouldn't need to keep replacing it, but I'm also happy to support a start up, especially with fast, friendly responses. I'm hoping they can keep plugging along and solving the issue I'm having.
Bottom Line: Yes, I would recommend this to a friend
8 people found it helpful
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