I first purchased the small square pan set with cover, steamer and fry basket from Bed Bath & Beyond. This was about five months ago. I love the versatility of this one pan. I can steam, fry, bake, book or sautée in one pan. It does replace many others! I did season it and do hand wash after use and towel dry. No sticking and no scratches. I made the best lasagna in it!
Having said that, I then watched the infomercial for the 11" pan and the specials that came with it. I used the PayFlex directly from Copper Chef and added the 11" sautée square pan and received the induction cook top as well. I use this square pan for almost everything and use it every day.
I purchased in May 2017. Tried the induction cooktop and was surprised at how well it cooked. One day, I noticed that the 11-inch lid was letting a bit too much steam out at the end June. Looking at it, the steel around it was cut crooked, seeming it defective. I finally contacted customer service and was told to mail back (at their expense), and they would replace the lid. So I packed it up and used the prepaid label they emailed me and waited.
About a week ago, I received an email alert that my package has shipped, and I would receive on 7/31/17. Well, it arrived yesterday, and to my surprise, Copper Chef sent me an entirely new set including the induction cook top! Can't beat that for customer service! Very happy to have received another of the 11" square sautée pan as I was ready to order another.
Bottom Line: Yes, I would recommend this to a friend
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