Very good handle, poorly designed brush head. The bristles are surrounded by rubber "bristles" that seem make it difficult to rinse and clean the brush head. Toothpaste accumulates as well as food particles. I canceled my subscription. Customer service has been prompt in reply but would not stand behind product and refund. Dissatisfied and would not recommend.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Quip NYC Inc.
Hi David!
First, we can assure you that we stand behind our product more than any other oral care brand. Which is why we are the only ones to offer lifetime coverage if you are on a plan (one year without the plan). We also offer 30 days to try Quip, that is 1/3 of the total lifecycle of a brush head, so that is plenty of time to see if food or paste gets trapped. Please return it for a refund if not you are happy.
As we mentioned in our customer service exchange, Quips bristles, both the exterior ones and the nylon interior are the same materials. The design, density, layout are from the same manufacturer as the big brands. Quip in itself cannot trap toothpaste or food anymore or less than most other brushes on the market. We always recommend a thorough rinse after each use like with any brush. As discussed, it sounds like Quip simply wasn't suited to you or your particular routine, we are so sorry to hear that.