Piping Rock's "F" rating with the Better Business Bureau says it all. I have experienced all of the same issues other complainants have expressed here and elsewhere.
Slow delivery and bait and switch thievery (showing "coupon code" discount on the order page then removing it when you checkout).
When I finally got my order, two of the three items ordered were shown as substituted, so I checked the website and the items shipped were $3.00 less than what I was charged. Now, the $3.00 is not the point, but by this time I was so pissed off, dissatisfied and tired of being ripped off by this company, I called "Customer Service" and very politely asked them to credit my account for the $3.00 overcharge. Needless to say, they seemed horrified that I would ask for such a thing. Stating that it was not their policy and would not give me any credit or refund. Of course, there was no supervisor available to take this up with, and basically, it was "screw you!"
I could go on and on, but I believe you get the gist of this awful company, and I hope you think twice before you spend your hard earned with Piping Rock when there are so many reputable companies out there.
Bottom Line: No, I would not recommend this to a friend
17 people found it helpful
Link to this Review