I purchased the Dermal Repair Complex and chose to buy three bottles at a discounted price for buying multiples. I have been taking two capsules each morning and not sure if they are actually working but they do ask you to wait between 30 and 60 days to see the effect.
So far, so good, until this morning. I got a notice from PayPal that they had paid the price of the three bottles ($91.80) this month as well as having paid it last month. ANGER! Having been burned before, I had checked and rechecked that this was not an auto-delivery program. I had figured that if they seemed to work, I could order another three month supply. I went to the site and chat room and was informed that they had a receipt that they could send me where I had signed up for the recurring shipments. WRONG!
Ultimately I was credited the $91.80, and the next shipment was canceled. If they have a good product why do they have to go to such lengths to bamboozle the consumer? Started my day off with a BANG!
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Beverly Hills MD
Hi Kathlelen, I'm Sam from Beverly Hills MD. I am so sorry that you had experienced miscommunication that occurred on our end. It sounds as if you were accidentally enrolled in our monthly subscription service. But this is a totally optional feature, I am happy to hear that our customer service team was able to rectify this situation. Please feel free to email me directly at Sam@beverlyhillsmd.com, if you ever have any further questions or concerns. Thank you!