About VehicleHistory.com

Based out of Wilmington, DE, VehicleHistory.com is an online service that allows you to efficiently pull a vehicle’s history using only the VIN. According to the company’s website, “getting a vehicle history report has never been so easy.”

VehicleHistory.com is not listed with the Better Business Bureau, though their sister company (MyPropertyReports.com) has a D- rating, which is based on 10 closed complaints over the past three years. Regarding VehicleHistory.com specifically, online reviews appear to be mixed, with the most common complaints citing excessive advertisements during the checkout process, and the fact that the $1 report option will provide you with very little information.

How VehicleHistory.com Works

According to VehicleHistory.com, the company was founded in order to provide users with an efficient, inexpensive method of obtaining information about a used vehicle they’re thinking about purchasing. All you need to do is enter the vehicle’s VIN, and you’ll immediately gain access to over 28 million records, all pulled in minutes from the National Motor Vehicle Title Information System (NMTVIS).

VehicleHistory.com claims to differentiate itself from the competition by charging much less than many of the more popular vehicles records providers (more about this below). However, when we attempted to order a “Premium” report (which may include accidents, salvage history, flood damage, and more), the service did not work. We re-attempted several times over the course of the day, only to repeatedly encounter the same error.

VehicleHistory.com Pricing & Refund Policy

For a basic report, VehicleHistory.com will charge you $1 per search. However, while this may sound like a fantastic deal—especially when similar services can cost as much as $40—keep in mind that the report will be very basic (e.g. just the owner’s name). If you want additional information, such as title/owner history, any reported floods/accidents, etc., you’ll have to pay more.

For commercial users, VehicleHistory.com also offers a volume discount of $9.99 per month ($119.40 annually), for up to 25 searches per month.

If you’re new to VehicleHistory.com, keep in mind that during the checkout process, you might get “tricked” into signing up for a full account (e.g. 25 searches per month), and charged the subsequent $9.99. This can occur because the process is riddled with advertisements, and the website isn’t very upfront with the fact that signing up will result in automatic charges.

While no specifics are provided regarding refunds, the VehicleHistory.com website claims to make the process simple and easy, and will be honored if you’re dissatisfied for any reason. Simply call the company at 855-482-6465 to begin the process.

Pros:

  • Check a vehicle’s history for as little as $1.
  • Service claims to be fast and easy to use.
  • 24/7 customer service for any problems you may encounter.

Cons:

  • $1 report contains very little information, and you’ll need to pay more for additional data.
  • Website does not appear to be professionally made, and features numerous “dead ends,” and even a non-functioning purchasing system.
  • The most common online complaints cite excessive advertisements during the checkout process, and the fact that the $1 report option will provide you with very little information (though the company appears to respond to customer complaints in a very timely manner).
  • Also, be sure to pay close attention to the checkout process, so that you’re not automatically enrolled in the 25 monthly searches, and billed accordingly.
  • Sister company (MyPropertyReports.com) holds a D- rating with the Better Business Bureau.

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22 Customer Reviews for VehicleHistory.com

Average Customer Rating: 4.2
Rating Snapshot:
5 stars: 13 4 stars: 5 3 stars: 1 2 stars: 1 1 stars: 2
Bottom Line: 86% would recommend it to a friend
Showing 1-11 of 22
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  • Wanting facts

    I feel there could have been more explanation done on the vehicle in my opinion.

    Bottom Line: Yes, I would recommend this to a friend

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  • Easy

    Process was easy, information was informative. Questions make sense. And final report is nicely crafted and formatted.

    Bottom Line: Yes, I would recommend this to a friend

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  • Great

    Very thorough and free.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Buying a used car

    • San Diego, CA,
    • Mar 4, 2016

    The site explained each section clearly while providing a detailed listing of the car's history.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great Used Car Info Before Buying

    • Philadelphia, PA,
    • Mar 3, 2016

    I was looking into a used car that looked pretty good on the website, but I wanted to make sure the seller wasn't leaving anything out. This website gave me a detailed summary, so now I know what to look for and ask the seller when I go to look at (and hopefully purchase) this car.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Very Satisfied

    This is an honest website for a free vehicle history report by your vehicle VIN Number.

    The report is very detailed and very thorough, not like other websites for a FREE VIN Check report that gives you the bare basic information such as the make and model of your car.

    This FREE report from VehicleHistory.com is an in depth and detailed report. I would suggest that anyone who is looking for a free report on your vehicle, don't waste your time with all those other websites offering a free VIN Check report. All you get from those other websites is a brief basic bit of information about your vehicle.

    My report was 11 pages of detailed information on my car.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    2013 Enclave

    The information helped me to determine that the car was a bona fide legitimate car.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    History check

    • Augusta, GA,
    • Mar 2, 2016

    A lot of questions but great listed report.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Complete

    Took a while to process but provided a complete search.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Sweet

    • Farmington, MI ,
    • Feb 29, 2016

    Very detailed and organized. Just wish there were more information on my previous owners maintenance records.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Didn't give me a title answer.

    • Omaha,
    • Feb 29, 2016

    Good info for basic stuff. Didn't give me the ultimate answer if salvaged/wrecked or not.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 22

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