About Vitalie Skin Care

Vitalie Skin Care is an anti-aging serum that’s claimed to provide clinically proven skincare technology that helps diminish wrinkle size and depth, lift and plump sagging skin, and provides antioxidants that smooth and repair your skin. Vitalie Skin Care’s manufacturer claims that the anti-aging serum is so effective that it can:

  • Decrease wrinkles and fine lines by 84%, 
  • Increase collagen production by 95%, and 
  • Decrease the appearance of dark circles by 73%.

Because of these benefits, Vitalie Anti-Aging Serum is claimed to be an injection-free solution for younger looking skin that helps maintain your skin’s suppleness and elasticity, and can rejuvenate your skin without expensive surgery. In fact, Vitalie is claimed to help you look up to 10 years younger (we’ll talk more about this in a moment).

In order to accomplish this, Vitalie Serum is claimed to contain proprietary BioSphere molecules and the QuSome delivery method (or what the company calls “intelligent” ingredients), along with face-firming peptides, which provide sustained release of nutrients and reduced water loss from your skin.

In our search for the fountain of youth, we might be inclined to believe a lot of what we read from anti-aging products manufacturers, including Vitalie Skin Care. But can this serum really provide you with skin that looks up to 10 years younger? Consider the following:

Is Vitalie Anti-Aging Serum Clinically Proven to Work?

The short answer: almost certainly not.

The detailed answer: First, it’s important to note that there’s no product label or list of ingredients provided on the Vitalie website, so other than BioSphere molecules, the QuSome delivery method, and face-firming peptides, we’re not informed exactly what the serum contains, so it’s all but impossible to verify these ingredients’ efficacy.

With this said, there’s no additional information available through third-party websites that provides insight into what BioSphere molecules are or how they can provide anti-aging benefits (we’ll talk more about this in the following section). On the other hand, according to the Next Step Lab website, QuSome is a “a patented skin delivery technology” that “allows active ingredients to become more efficacious and less irritating providing consumers with maximum product performance.” In other words, QuSome may help some of the ingredients contained in Vitalie to be absorbed into your skin more efficiently, but in and of itself, it does not provide any anti-aging benefits.

Next, as we’ve mentioned many times in our other anti-aging product reviews, “peptides” is a very broad term that simply refers to “naturally occurring biological molecules.” In other words, as a class of molecules, and without knowing any more about what Vitalie contains, peptides don’t necessarily provide any kind of anti-aging benefits.

A Closer Look at the Clinical Study Shown on the Vitalie Website

With all of this in mind, the Vitalie Serum website does reference a 2009 study for some type of “novel line treatment for periocular and perioral wrinkles” that “was formulated with multiple growth factors, antioxidants, and a collagen-building peptide.” However, there’s no product name or ingredients list provided for this treatment, so we can’t be sure that it’s the same as what’s contained in Vitalie.

After reading through the study, we only found 8 total ingredients listed, including:

  • Peptides
  • Growth factors
  • Palmitoyl tripeptide-5
  • Dipeptide diaminobutyroyl benzylamide diacetate 
  • Antioxidants
  • Ubiquinone 
  • Vitamins C 
  • Vitamin E

We discussed the vagueness of peptides in the previous section, and growth factors are only slightly more explicit: “Naturally occurring substance capable of stimulating cellular growth, proliferation, healing, and cellular differentiation.” As before though, we’re not informed which types of growth factors this “novel line treatment” contains.

Palmitoyl tripeptide-5 is a common ingredient found in many anti-aging products, and is claimed to increase collagen production. However, there are no clinical studies listed in PubMed showing that this is actually the case. On top of this, there’s insufficient clinical evidence available showing that dipeptide diaminobutyroyl benzylamide diacetate, ubiquinone (more commonly known as CoQ10), vitamin C, or vitamin E can provide any kind of anti-aging benefits.

Having said all of this, even if this study was clearly referencing Vitalie Anti-Aging Serum, keep in mind that one clinical study for a product or ingredient doesn’t constitute scientific consensus. In other words, they must be studied repeatedly and must produce the same (or very similar) results each time, which doesn’t appear to be the case for Vitalie itself, or any of the ingredients it contains.

Vitalie’s Advertising Tactics

Next, it’s important to point out some of Vitalie Skin Care’s less-than-stellar advertising tactics. This includes claiming that the serum is a “Hollywood secret,” although we were unable to locate any third-party websites indicating that celebrities or anyone else in Hollywood is using or has endorsed Vitalie.

Also, at first glance, it’s easy to believe that Vitalie Skin Care has been featured in USA Today, Cosmo, NBC, and other media outlets. But if you look closely, you’ll notice it says “ads seen in.” In other words, the company is simply listing some of the publications where they’ve placed ads; not where Vitalie has been reviewed.

Next, at least some of the before and after pictures featured on the Vitalie Serum website are clearly the same image, with the “after” picture digitally altered to give the appearance of reduced lines and wrinkles.

Before and after pictures featured on the Vitalie Serum website
A screenshot of before and after pictures featured on the Vitalie Serum website

Finally, the Vitalie Anti-Aging Serum website is designed to make you think the product is in extremely high demand, including advising us that “only 1,000 trials are given out per day,” and that the serum is currently in stock. However, the reality is that these types of tactics are typically used to mislead you into making a hurried, ill-informed decision.

Ultimately though, these types of claims and tactics are fairly common among affiliate-based anti-aging products, including Crème Del Mar, Revival Beauty Serum, BellaVita Anti-Aging Serum, AbsoluteDerma, and many more.

What’s the Consumer Buzz About Vitalie?

Because Vitalie is sold only through third-party affiliates who earn commissions from each sale they refer, and because it appears to have been only recently marketed, we found very few legitimate online customer reviews for Vitalie during our research. However, we did encounter numerous fake review websites built by affiliates that just want to convince you to trust the product and buy it.

On the other hand, we did learn that the serum is manufactured by Vitalie Skincare, LLC, and when searching for more information about the company, we encountered a Ripoff Report complaint about their autoship program (more about this next). Based on this consumer’s complaint, it appears that the company behind Vitalie also manufacturers similar anti-aging serums such as Avoir.

Vitalie Anti-Aging Serum Pricing & Refund Policy

Vitalie Skin Care is only available through a 14-day trial for the price of $4.95, for which you’ll receive a 30-day supply of the serum.

Once your trial has ended, you’ll be charged $89.73 for the full retail price of the product and will also be enrolled in the company’s autoship program, which means you’ll continue receiving a fresh supply of Vitalie Skin Care once every 30 days, and your credit card will be charged $89.73 each time.

Keep in mind that according to Vitalie’s Terms & Conditions, it may take up to 4 days to receive, although according to a notice we received on the ordering page, we were notified it would take 3-5 days to arrive (even though one of these days was a Sunday). This is important, because your trial begins from the date your order is placed, so you may end up having less than a week to try Vitalie before your trial expires.

Important note: As we’ve written about many times, it’s our opinion that products sold only through free trials and autoship programs should be avoided, as they’re often more about getting as much money from you as possible than about providing you with any kind of convenience.

With this said, outside of the trial, Vitalie Skin Care comes with 30-day refund policy, less S&H charges. In order to initiate the process, you’ll need to contact customer service at 888-403-5993 to obtain an RMA.

Is Vitalie Serum Worth Your Hard-Earned Money?

Chopping to the Point: Considering the lack of ingredients, the lack of clinical evidence showing its efficacy, the less-than-stellar marketing tactics, and the fact it’s only available through a trial, it’s our opinion that Vitalie Skin Care’s high price is far out of line with any benefits you can expect to achieve from using it.

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16 Customer Reviews for Vitalie Skin Care

Average Customer Rating: 1.1
Rating Snapshot:
5 stars: 0 4 stars: 0 3 stars: 0 2 stars: 1 1 stars: 15
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 16
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  • 0 out 1 people found this review helpful

    Out of luck

    • Indiana ,
    • Dec 5, 2015

    I just wish I would have read the reviews before I ordered this. I called several times to cancel and it seemed like I got two months of product within one week (after the cancellation). I called to return it but they told me I had to pay for return shipping and also $9.50 reprocessing fee. The eye lift company said that I couldn't return it at all. Do not order from either one of theses companies.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Don't even buy their product, terrible abusive customer service

    • sparks, nv,
    • Sep 7, 2015

    I was shocked to be talked over, accused of being a thief, mimicked, laughed at, etc. They talked over me and put me on hold and didn't come back. I had to call seven times just to actually get a word in edge-wise. They should be run out of business and you can extend your free trial but you have to get the right agent - and they are very abusive and condescending. I finally reminded the last agent I spoke to that “this is a free trial so stop the abuse” and she finally extended my trial. The other Luma Lift is a terrible product – made my eyes burn so I had to stop using it. They tried to tell me I had to send it back so I canceled my debit card and told them I had and wished them luck.

    Their product hurts your eyes so I don't have to do anything, plus you don't get any of the rules up front so simply dispute the transactions on your credit cards and refuse to give in, it's a FREE TRIAL and remind their abusive agents that. I also recorded the phone calls which they told me I couldn't do but the truth is I can do whatever I want because I'm not a business, so deal with it. You can just keep extending the trial until THEY give up on you. You should absolutely call them before the trial ends and extend it, don't take their abuse. In fact, just disconnect and call back until you get the right agent and take advantage of the FREE TRIAL even though they try to get you to pay legally.

    It's a FREE TRIAL don't don't back down. If they bill you more, dispute it with your bank or credit card company and if they won't help you threaten to cancel with that company. Don't back down, you'll win. I did.

    Bottom Line: No, I would not recommend this to a friend

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  • Such a money scam!

    • Lancaster, SC,
    • Aug 13, 2015

    I ordered both eye serum and skin cream. Once I received it I called to cancel the order. They informed me they would have to charge me the full amount. I truly disputed this and then they wanted to give me a 50% discount. Again I disputed and they offered me 75% discount. I told them I wanted it canceled. Finally I got two return merchandise authorization numbers to be able to ship the products back at MY COST. I lost the money that I had to pay for shipping (which they state is free but NOT). Also had to pay to ship it back so I'm out around $18.00. They cleared almost $10.00 doing nothing but advertising. Now I watch my credit card to make sure no other charge will be billed. Won't do this again. Giving free money to the scammers.

    Bottom Line: No, I would not recommend this to a friend

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  • Missed the fine print, buyer beware

    • Henderson, Nevada,
    • Aug 8, 2015

    Buyer beware of the fine print that will charge you the "full price" for that .5oz trial shipment – $89.95, if you don't cancel in 14 days. I worked for a telemarketing firm in 1996 that sold a trial membership for $1 and then made it impossible to get through on a phone call to cancel. Your credit card was nailed for $90 for an annual membership. They were sued by many attorneys generals and had to pay double to the consumers they ripped off.

    The Vitalie call center was easy to get through to but I don't remember seeing the fine print. I called the number on my credit card statement so I can't say what was on the packing slip.

    I too got the burning in and around my eyes. I think it's impossible to avoid because you're going for the bags under your eyes.

    Also, they weren't required to show how safe their skin products are to put them on the market (I just found that out, after I ordered it).

    I didn't ask for a refund because I was the idiot.

    Bottom Line: No, I would not recommend this to a friend

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  • Charged my account without my permission

    • Ontario, Oregon,
    • Aug 5, 2015

    I just got off the phone with the customer representative and he told me because I didn't call in the required 14 days they charged me for the whole $89.95. I received the package when I was out of town, so didn't know about that. I was charged 3 times before I saw my credit statement. I canceled this product and won't get a refund. I lost $267.00 for a product I didn't authorize. It is a big gimmick and should be shut down.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Vitalie Luma Lift

    • Missouri,
    • Jul 13, 2015

    Scam. Do not purchase the trial offer. They charged my account for the full price. I called and they told me there is no place online to monitor your order after it is made. It is in dispute now. Do not purchase.

    BTW, the product isn't all that great anyway.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Sketchy but Sort of Fair

    I tried the free sample. The eye cream burned and puffed the skin around my eyes. The face cream peeled my skin. To be fair, I have sensitive skin - sometimes shaving with the wrong product damages my skin. So, it might work for you. I received another order from them that I did not order. When I tried calling the three numbers on the packings slips, the first number was for an entirely different company. The second number was not a valid number, "not in service". The third number, someone answered, then when I tried to give them my information it was disconnected. I called back several times and the message said that the phone number was no longer in service. I panicked, thinking I was going to be charged upwards of $180 monthly from here on out, and initiated a dispute against the charges with my credit card company. As I did more research, I found this site.

    The phone number given on this site is the same as one other number on the packing slip. I thought I would try it one more time, and this time the call went through. I'm not sure how it can not be in service for ten times that I call, and then the call goes through on the eleventh time I call? Anyway, I told them the problem I was having with the products, and they said they would stop the subscription. Then I asked for a refund on the products I received, that I was returning to them. They said, at first, no refund. We went round and round about it - why can't I return a product that burns my face, etc.. Then I told them I was disputing the charge. They got more aggressive, saying they were going to take legal action and that they win 99% of their disputes (this was an immediate and "canned" response, so this was not the first time they encountered this problem). I told them they wouldn't bother with one person for $180. He told me he would give me a 50% refund, and I said I wanted a full refund. Then he offered 75% for both the eye and face cream after he spoke with his manager. I was going to have to wait 3 months to process the disputed charge with my credit card company, or get 75% back in a week. The 75% seemed like a better deal to me. After all the problems with the disconnected phone numbers, I didn't trust that I would receive the refund, so we made another deal that I would postpone the credit dispute for a week, and would proceed with the dispute if I didn't see a refund during that time. He agreed that was fair.

    I called my credit card company and stopped the credit dispute. Hence the title for this review "Sketchy but Sort of Fair". We will see what will come of it. Summary: if you have sensitive skin, this product might harm your skin. Would not suggest buying a skin care product that is on a subscription basis over the internet. Call the company, search reviews of the company online before you give them your credit card information, and call the company directly to make sure they have a legitimate phone number. If you can't find an actually website for them, take a pass. I should have know better, though it turned out OK in the end (that is, if I receive my refund). There are plenty of skin care products you can get on Amazon or your local stores.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Pathetic!

    • Buffalo, NY,
    • Jun 15, 2015

    The only thing I received are charges for $89.00 for three months. I never got the product. Don't buy it because it's a scam! We all need to write to a federal or state agency that handles misrepresentation and fraud and file a complaint. Don't let them get away with this.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Don't waste your time and MONEY

    This is the worst product ever. It made my face and Eyes break out! I cancelled product but was still was charged for FREE TRIAL! The only amazing thing is how fast they can STEAL your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    If it sounds to good to be true.

    • Encinitas, CA,
    • May 10, 2015

    This product does not work and if you do not pay attention to the fine print, you get charged $89.95, for a free trial bottle.

    If it sounds too good to be true, it is not going to work.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Horrible scam, don't order

    • Grass Valley, CA,
    • Apr 20, 2015

    I ordered the free trial. There was no info that said it would continue to charge after thirty days and that more would be sent to me for $90 per product. So the customer service denied my RMA and refund and said they could only cancel my account and I had to still pay. What a crock of crap. These people should be out of business instead of still being allowed to sell stuff with this kind of customer service.

    Bottom Line: No, I would not recommend this to a friend

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