13 Consumer Reviews for Ab Doer 360 - Page 2

Average Consumer Rating: 1.5
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 2 1 star:  10
Bottom Line: 8% would recommend it to a friend
Showing 12-13 of 13
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  • 281 out 288 people found this review helpful

    Horrible company to order from

    I purchased the Ab Doer 360. It was delivered a day early to my home. While I was at work, my package was stolen. I contacted the company, who told me there is nothing they can do. Then I get some wise ass who told me to go to the post office and report it to them, which I did.

    The postmaster gave me a letter to submit it to the company, stating there have been some issues of theft in the area. The company still refuses to replace the item; they instead reminded me that my next payment would be in 15 days. They expect me to pay for an item that I do not have and refuses any resolution for me, so I had no choice but to report this to my credit card company and have them re-issue me a new credit card. I will not pay for something I do not have.

    Their customer service department is only nice when you're placing an order, but if you have an issue, their response is there's nothing we can do. Please beware before ordering from them if something happens like it did to me. They will not do anything but still want to get paid for the item.

    Bottom Line: No, I would not recommend this to a friend

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    • May 23, 2017

      Sherri Wallace

      Why wouldn't you, just because you didn't get two for the price of one? That's not right! Now the same thing happened to me, but I just made sure I was there when it came, and I have no problem. It's fantastic, I have no backaches anymore, I have lost 50 pounds, I feel a lot better with all that weight off, and I've toned too. Please, don't try and mess up a great thing for everyone else just because you had a problem with something so petty. Thank you very much, Ab Doer 360!

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  • 355 out 362 people found this review helpful

    Ab Doer bait and switch

    • Baltimore, MD,
    • Apr 13, 2017
    • Verified Reviewer

    I purchased the AB Doer 360 based on advertisement shown. At time of purchase, I was assured the product could be returned if dissatisfied.

    Upon receipt of unit, I discovered during assembly that it was NOT exactly as shown in advertisement. The core bar foam had a different spiral design, no foam covered the contour armbar, and the seat design was without marked templates.

    Customer Service was unresponsive. Upon first calling, was told I would receive a call back within 24 hours. No such call was received. I called back after 24 hours only to be told that there was nothing that could be done about the unit I received versus the unit as exactly shown in the advertisement that I thought I was purchasing. The woman said the unit advertised that I was referring to was for a limited time only. I directed her to AB Doer 360 website that clearly showed her statement to be untrue with a picture of the unit still being advertised that I thought I would receive, with no "limited time only" notices shown.

    She then would only talk about the same physical benefits I would receive using the unit received versus the unit shown. I told her I still wanted the unit as shown in the advertisement. She said nothing could be done other than to RETURN THE UNIT AT MY OWN EXPENSE and then proceeded to provide me a return merchandise authorization number. Reportedly, shipment to me was $14.95 shipped by FedEx overnight. Upon taking the unit to Fed Ex for return shipment, the cost to ship the unit back was $73+ to ship by ground (cheapest rate quoted). I was told that when unit was shipped to me it was probably shipped using a business account.

    Because of my disappointment and stubborn principle, I shipped the unit back anyway. It became apparent to me that more customers that might be dissatisfied with the unit had maybe not shipped their units back because of the cost to be incurred in returning the unit. This is by far my worst purchasing experience ever. If a company chooses not to be fully transparent about the sale and advertising of their product, what does it say about their product and business dealings overall?

    Bottom Line: No, I would not recommend this to a friend

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    • Sep 6, 2017

      John Mack

      Make a note of all your phone calls, their phony, and real responses. Then, contact the attorney general's office in the state where Thane is located. I suggest you write to the attorney general, reference this page and ask that the attorney general investigates Thane for fraud. Another option is to tell Thane that this is what you're going to do unless your problem is quickly resolved.

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