Start your review of Affirm:
  • 51 Customer Reviews
  • 10% Recommend This Company
1.4 out of 5
5 star: 9% 4 star: 0% 3 star: 0% 2 star: 3% 1 star: 86%

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    • By Mark J.,
    • Georgia,
    • Sep 13, 2019
    • Verified Reviewer

    Horrible customer service, gave me a 30 days late on a payment in error and told me there wasn't anything they can do to fix it. Reported it to the Experian also! Say away from this company.

    Bottom Line: No, I would not recommend this to a friend

  • Terrible

    • By Clive K.,
    • New York City, NY,
    • Sep 10, 2019
    • Verified Reviewer

    Got approved, then declined, then approved, then declined all because their system is screwed up. I'm not going to use them. No need for all that aggravation ruining a good credit score.

    Bottom Line: No, I would not recommend this to a friend

  • Horrible even when canceled within 24 hours!

    • By Rosalyn V.,
    • Cooper City, FL,
    • Sep 3, 2019
    • Verified Reviewer

    Do not use this as a payment option. I canceled within 23 hours on Priceline and was still charged $60 with Affirm for NOTHING! Do yourself a favor and never use this option, I wish I made the same choice!

    Bottom Line: No, I would not recommend this to a friend

  • Affirm online scam

    • By Paul W.,
    • Al,
    • Aug 21, 2019
    • Verified Reviewer

    They claim to not do a credit check or hard inquiry but send out a notice that they reference that decision comes from Credit Bureau Experian. This scam on both together. People need to file more class actions against both parties.

    Bottom Line: No, I would not recommend this to a friend

  • Bait and switch scam: Affirm

    • By Renee H.,
    • Michigan,
    • Aug 13, 2019
    • Verified Reviewer

    I have several "outstanding" purchases through Affirm and am completely agitated regarding the false agreement presented for the purchases. It's the old bait and switch trick in which the terms of agreement are falsely touted. Each purchase was supposed to be broken down into a certain dollar amount over several months. HA! What a load of crap!

    In fact, they withdrew the whole dollar amount of one purchase just today. I promptly shut my card down and requested a new one. It's surprising to me, however, because a few years back, I used the company to buy a pair of earrings for $1,200. Each transaction went smoothly and I never had an issue for installments withdrawn each month. Buyer beware is all I can think as the sirens go off in my head. Do yourself a favor, don't, just don't.

    Bottom Line: No, I would not recommend this to a friend

  • Do not get a loan from Affirm

    • By Jim S.,
    • Idaho,
    • Aug 8, 2019
    • Verified Reviewer

    I purchased an item through a retailer and a loan from Affirm, I had to return the item and it was returned with no issues with a full refund from the retailer. I contacted Affirm to let them know about the return immediately after sending the item back in the mail. They still charged my credit after the return confirmation and refund from the seller, I called to find out the issue, they had refunded me an amount, MINUS THE INTEREST! Again, this is after the item was returned, approved with a full refund from the retailer. I called again, the agent said basically too bad, that is not our policy! TERRIBLE COMPANY, high interest rates, bad customer service, STAY AWAY! Get a loan from somewhere else!

    Bottom Line: No, I would not recommend this to a friend

  • Scam company who cares about reviews and not customers

    • By Sierra W.,
    • New Jersey,
    • Jul 17, 2019
    • Verified Reviewer

    Didn’t even make it 2 seconds pass the application process. Was denied due to them being unable to verify my identity even though it’s the same information I’ve had for over 31 years. Wasn’t asked to send in documents such as ID, SS card, BC, POA. Absolutely nothing! This company is a scam and they only care about reviews to lure other people in. They reported to TRUSTPILOT that my review was false. I have multiple emails that prove I corresponded with Affirm to resolve the issue and the only thing they did was copy and paste their responses over and over again. I’m going to continue to post my experience as this company is scamming people and looking at reviews so they can lure more people in.

    Bottom Line: No, I would not recommend this to a friend

  • Horrible experience

    • By Joe E.,
    • Pennsylvania,
    • Jun 20, 2019
    • Verified Reviewer

    BUYERS BEWARE! Affirm COMPLETELY dropped the ball on a recent airline ticket I purchased! The only positive for them I can say is they actually admitted they were wrong (doubt the girl on the phone meant to), but even after that, refused to do anything to help me correct the situation, and in more professional words told me I'm on my own, and get lost. Definitely completely unsatisfied with my experience with this company, and I'm going to let it be known to as many people as I can.

    Bottom Line: No, I would not recommend this to a friend

  • Not loyal to their customers who’ve paid off loans on time

    • By Kim W.,
    • Atlanta, GA,
    • May 19, 2019
    • Verified Reviewer

    I was recently declined for a small loan even after just paying off a large loan a few months ago. I thought by paying on time, never missing payments showed creditability to repaying a future loan. But nope, I was immediately declined. However, I keep receiving emails thanking me for being a valued customer including "offers" of supposed credit.

    Bottom Line: No, I would not recommend this to a friend

  • Affirm

    • By Michael T.,
    • North Carolina,
    • May 3, 2019
    • Verified Reviewer

    I heard it was a good site to get approved for when you needed the money. I tried and I wasn't eligible right off the bat. I wouldn't recommend anyone if they're gonna act like this, and it didn't even say why I wasn't eligible.

    Bottom Line: No, I would not recommend this to a friend

  • GREAT company!

    • By Marjorie C.,
    • Collinsville, IL,
    • Feb 27, 2019
    • Verified Reviewer

    I've had several loans through Affirm and I have never had a problem. I've had a couple of emergency home purchases that arose and going through this process was very fast and easy. I was able to see what I was approved for before the purchase. Once I "applied" for the card, it took only seconds to get a virtual card to complete the purchase. You know ALL fees and interest upfront before you accept.

    The repayment process was very easy through the app. You can even make more than the "agreed upon" payment or a payoff at any time through the app.

    I've never had the need to call into customer service since the process and payments are so easy through the app.

    Bottom Line: Yes, I would recommend this to a friend

Showing 12-22 of 51

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