Read 83 Air by crazybaby Customer Reviews and Complaints (Page 8)

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Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 4 4 star: 2 3 star: 3 2 star: 6 1 star:  68
Bottom Line: 8% would recommend it to a friend
Showing 78-83 of 83
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  • 11 out 11 people found this review helpful

    Not happy so far

    • Orlando, Florida,
    • Jul 20, 2017
    • Verified Reviewer

    Looks good, feels good. The sound is decent. Not digging the tube. Instructions are horrible. The right ear is already dropping out. A full charge maybe lasted an hour. To be continued. I don't expect to get much help with customer service.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 14 people found this review helpful

    Non existent customer services

    Been waiting since December for the Air. It's now mid-July and still waiting and no response from crazybaby customer service. I moved to an apartment this week and I am afraid as I have been waiting for so long if it is ever shipped it will go to the wrong address. But no one is responding to emails. The product may well be good (although I don't know for sure as I still don't have it) but the service is lousy.

    You need both to have a successful business! And this is despite being over subscribed by over 1700%! You'd think you'd be able to afford some admin support to answer emails.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 11 people found this review helpful

    Great Quality Earbuds

    Was an early backer of Air by Crazybaby on Indiegogo. Took 7 months to get these but worth the wait. Great fit, great sound, and great quality. Love the charging tube, requires 2+ charges after the battery is depleted. Hopefully these will be readily available in the US soon.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Good earphones - awful support

    After many months of patient waiting, the Air earphones arrived (I had funded two sets).

    They look good, they sound good and last well on a single charge.

    So why three stars? One set drops signal on the right-hand bud, the other is fantastic. So one would assume that you could email support at Crazybaby and get a response, however, it's been five days now and nothing. I messaged Crazybaby (as opposed to Crazybaby Audio) who thought it highly amusing that I've gotten no response.

    The lack of concern from Crazybaby Audio seems to strongly reflect their casual attitude taken with their backers as they got later and later on their due delivery date. More clarity would have made backing the Air so much easier, and sadly if they don't improve their support, they won't be in a great position to compete with companies that really do.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 31 people found this review helpful

    Excited to receive my headphones

    • Minneapolis, MN,
    • Feb 22, 2017
    • Verified Reviewer

    This is a product done through Indiegogo crowdfunding and through this site they have been making frequent updates to where they are in the production of the headphones.

    There have been delays, but, they have happened because they are fine tuning and improving the product. I am happy to wait and get these headphones done right.

    They are also very responsive to their comments section on the Indiegogo site.

    I will update this comment and review when I receive the headphones.

    Bottom Line: Yes, I would recommend this to a friend

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  • 17 out 74 people found this review helpful

    Never received my order

    • Houston, TX,
    • Feb 8, 2017
    • Verified Reviewer

    When I went and preordered on Indiego, the company said they would deliver my Air by crazybaby in January of 2017. I still haven't received them, and there is no way to contact the company by email. I am very disappointed that they didn't follow through with delivery, or at the very least, explain why they haven't delivered my Air earbuds. Also, I'm now at a loss of over $100.

    I would appreciate it if somebody at crazybaby would have the decency to contact me by email and tell me what is going on. I feel like I've been scammed!

    Bottom Line: No, I would not recommend this to a friend

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Showing 78-83 of 83

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