Read 30 Beard Czar Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.3
Rating Snapshot:
5 star: 0 4 star: 2 3 star: 0 2 star: 2 1 star:  26
Bottom Line: 7% would recommend it to a friend
Showing 12-22 of 30
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  • 12 out 14 people found this review helpful

    Scam!

    This was the worst experience of my life; this company is out to get people!

    I was charged twice for a trial I was told I wasn't eligible for, and then received the product anyway. I was then acharged $89.99 for this product after only having it for three days when supposedly it is a 14-day trial (and it well it took over 10 days to receive the product)!

    And now I have to return the entire bottle before they will issue a refund, whereas if I would have canceled yesterday, I wouldn't have had to send the product back. Even the customer service representative sounded ticked that she had to apologize to me that we couldn't come to a resolution, then hung up on me.

    Horrible, horrible customer non-service. Terrible company!

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    Scam

    They took $81 from my account without my authorization, stating that they sent me a 30-day supply, which was not true either. They sent 28 pills with instructions to take twice daily, which would be 14 days.

    After calling to get my money back, they say I have to send back the product and pay a $10 restocking fee, or take 45% and keep the product, neither of which work for me, so I'm contacting my bank.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 24 people found this review helpful

    Scam, "0" stars

    I would NEVER in my life deal with them again.

    I purchased the item two months ago and then canceled my membership in a couple of weeks because the item does not work!

    So today I look at my account and see that $67.65 was taken out. So I called them to let them know that I canceled my membership and was wanting a refund because I wasn't satisfied. Long story short, I was hung up on four times and was told there was no supervisor or manager, or that they are busy right now.

    This company is a scam, DON'T buy.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 25 people found this review helpful

    Don't get

    • Grand Rapids, Michigan,
    • Jan 24, 2017
    • Verified Reviewer

    I had ordered this product thinking, "hey what they heck, $4 is nothing, why not?" But then, I learned that they had charged me $89.99 without me knowing.

    I called the customer service, and at first, there was nothing I could do. But as I pushed and pushed, informing the person of their 100% money back guarantee, I was able to climb to a 45% refund. More pushing and threatening legal action bumped it up to 50%. I still pushed and yelled, and them miraculously I got a special one-time offer of 100% money back. Fancy that.

    If you want your money back, you have ever to be firm. They will try and tell you there is nothing you can do, but there is. Don't stop until you get the full refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 29 out 29 people found this review helpful

    When you cancel, they still charge you!

    • Burleson, TX,
    • Jan 24, 2017
    • Verified Reviewer

    So after speaking with someone from a company about canceling my service with them yesterday, that company STILL charged me. And this after I was PROMISED that I would not be getting any more charges.

    So I called the company, the person that I got was extremely rude. He said, "Sir, I don't see anything on my side and no records of the charged amount you're talking about." I told him I was looking and the amount that was taken out of my account. He then tried to tell me that if HE didn't see it, it didn't happen! I said I wanted to speak with a manager, and he said none were available. I told him I would wait, so then this gentleman then tells me "I am sorry I could not resolve your issue today, have a nice day" and then HUNG UP on me.

    I will NEVER do business with them again and would NEVER suggest anyone do business with them either!

    Bottom Line: No, I would not recommend this to a friend

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  • 50 out 50 people found this review helpful

    My bad experience

    • California,
    • Jan 26, 2017
    • Verified Reviewer

    I have not received any product yet, not even the trial size. They hung up on me twice, but they agreed to refund me almost $90. I thought that was great, although I had to fight for it.

    I went back and noticed two other payments (of almost $90 each) that they took from my account in December. I have not looked for more yet. Again, I have not received one thing from them!

    I am going to the District Attorney on Monday, and if no satisfaction there, I will file a small claims case. I will fight them to the end because there is nothing fair about what they have done to me. I write this only so that others be careful.

    Bottom Line: No, I would not recommend this to a friend

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  • 39 out 39 people found this review helpful

    Scam

    These people are nothing but scam artists and shouldn't be dealt with. I canceled my account and was told there wouldn't be any charges to my account, yet they charged me $88 and refused to give me a refund or connect me to a supervisor. If you're smart, you'll stay clear of these snake-oil salesmen.

    Bottom Line: No, I would not recommend this to a friend

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  • 36 out 37 people found this review helpful

    Crooks

    • Maryland,
    • Feb 8, 2017
    • Verified Reviewer

    After they added products that I didn't order, I went to cancel the e-book and was charged $38.71 for using some automated canceling system when I talked to an operator.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 20 people found this review helpful

    Terrible customer service

    • Georgia,
    • Mar 15, 2017
    • Verified Reviewer

    Do not do any type of business with this company. Terrible customer service. They get you by paying the $4.95 fee but don't mention anything about a $90 a month subscription. I haven't even gotten the product yet and canceled my membership.

    When I called support I was first surprised and happy to get someone from the States, however, when I asked why I had to pay $38 for a free trial he stated, "because you canceled your subscription." Then I followed with, "can I get a refund because this is obviously a scam." And his response was, "I'm sorry you feel that way," and didn't say anything else after that.

    I would like to figure out how to put a business like this out of business!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Misleading! Do not buy.

    Terrible and misleading service all in all.

    I checked my bank info and found a $45 pending charge on my account. I called Beard Czar, and the first thing the automated service said was "would you like to cancel your account?" I did so, and it then said that my account was canceled. I was transferred to a customer service representative who sounded like he had no idea what he was talking about. He told me since the charge was pending that it would not follow through since I canceled my account.

    Come to find out two days later it went through. I called, and they told me I received misleading info FROM THEIR WORKERS. Do NOT buy.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    Don't do it.

    • South Carolina,
    • Apr 10, 2017
    • Verified Reviewer

    Sure, they only charge $4.95 at first, but that's not it. It will then charge you $89 a month after your 14-day trial. You have to cancel by calling them within 14 days of buying it to avoid the monthly charge. Then you have to pay $40 for each bottle you bought to cancel it. I suggest locking your card right before you cancel.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-22 of 30

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