About BeenVerified

BeenVerified claims to “give people easy and affordable access to public record information” by aggregating addresses, phone numbers, criminal histories, social media profiles, and more into one easy to read report.

According to the company, they take the confusion out of accessing public records, and do so in a straightforward, ethical manner.

BeenVerified is based out of New York, NY, and has been featured in Inc., CNET, TechCrunch, and more.

The company is not rated with the Better Business Bureau, despite having more than 60 closed complaints over the past three years, most of which appear to relate to billing issues, and the amount of information provided in their reports (see the Bottom Line section for additional details about this). With this said, it appears that the company does respond to complaints quickly.

Outside of the BBB, online customer reviews appear to be primarily negative, with the most common complaints citing inaccurate/incomplete information and billing problems.

How BeenVerified Works

At its most basic, BeenVerified aggregates information obtained from public databases, and merges this information into a single, easy to understand report that can be purchased by members.

According to the company’s website, BeenVerified can be used to help people find a long lost love, verify prospective roommates, verify information about someone they met online, locate a current address, verify online buyers, and more.

However, BeenVerified is not intended to be used to uncover information related to public FCRA records, to screen tenants, to perform an employer background check, or to verify someone’s eligibility for a mortgage.

If you have any questions about this, BeenVerified’s Do’s and Don’ts page provides a quick overview.

At this time, BeenVerified only provides records for U.S.-based individuals, although all searches are performed anonymously. In other words, the person you’re searching for will not be notified.

BeenVerified currently offers desktop, iPhone, Android, and mobile web versions of their site. In addition, in the event that the record you’re looking for isn’t available online, BeenVerified claims to be able to send people to the courthouse to manually gather information.

BeenVerified Pricing and Refund Policy

When signing up for BeenVerified, you’ll be presented with three different options, all of which include unlimited report requests during your subscription period:

  • Moderate User – Billed on a month-to-month basis: $19.62 per month.
  • Recommended – A 3-month subscription billed in one lump sum: $44.62.
  • Power Users – A 6-month subscription billed in one lump sum: $59.62.

Whichever option you choose, keep in mind that BeenVerified will automatically renew you membership once it expires. To opt out of this automatic renewal, you’ll need to contact customer service at 888-579-5910 for their “no hassle, no haggle” cancellation.

Bottom Line: Is BeenVerified a Scam?

BeenVerified does not appear to be a scam, though we learned of several concerns during our research:

First, online data brokers such as BeenVerified simply aggregate information that can be found elsewhere online for free, put this information into a report, and then charge you for the service.

This means that, with just a little digging on your part, you can probably locate much of the same information at no charge whatsoever.

Next, BeenVerified’s online reputation appears to be very poor. In fact, according to this article, “The worst [data broker] is BeenVerified. We get more complaints about BeenVerified than any other data broker, by a factor of five.”

On top of this, we encountered numerous customer complaints during our research that cited inaccurate/incomplete information—so much so that it could rightly call into question the service provided by BeenVerified in the first place.

For example, countless users stated that they searched for individuals with known criminal records, only to have none of this information contained in the BeenVerified report.

On the other hand, we read just as many consumer complaints stating that they ordered reports on themselves, which were riddled with incorrect/vastly outdate information—even criminal records that didn’t belong to them.

Most billing problems appeared to be related to the company’s automatic membership renewal.

With this in mind, remember that Been Verified doesn’t verify any of the information contained in its reports, so it’s up to you as a consumer to do so.

Also, while the company doesn’t provide a method of correcting false information, they do provide an easy way for you to have your record removed from their database altogether.

Bottom line: If you’re looking to find someone’s last physical address and phone number, BeenVerified seems to provide accurate information. However, if you’re looking for a detailed criminal history, the company has a reputation for being fairly inaccurate.

» See Also: The Problem with People Search Websites and How You Can Find the Same Information for Free


Customer Reviews

Start your review of BeenVerified:
  • 66 Customer Reviews
  • 5% Recommend This Company
1.3 out of 5
5 star: 3% 4 star: 0% 3 star: 3% 2 star: 10% 1 star: 83%

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  • Don't trust "Been Verified" and cancel quickly!

    • By Robin Taylor,
    • San Francisco, CA,
    • Jul 27, 2015
    Overall Experience:

    "Been Verified" advertises itself as a way women can protect themselves from scam artists and sexual predators by using this service to conduct background checks on potential suitors. I was trying to track down a relative I hadn't seen for decades, so I signed up for the free 7-day trial, Then I tested the accuracy of the information by searching for myself and several persons whose history and location I already knew, including 2 persons who are registered sex offenders, another who is currently incarcerated in a federal prison, and my late father. For all these test searches, I could enter the person's full name and birthday and the state of residence. "Been Verified" failed to note the criminal histories of the known sex offenders or the federal inmate, and told me that my long-deceased parents were alive and living in a house that was sold many years ago--though their ages were calculated correctly. This service could not locate me at all by my birth name (which certainly would show up in public marriage records), nor could it locate my adult children. To avoid being charged a membership fee, I canceled on Day 4 of the 7-day trial to allow for "processing delay" over the weekend. I did get an e- mail confirmation of the cancellation on the second day after I'd canceled, and I was not charged for this worthless service.

    Bottom Line: No, I would not recommend this to a friend


  • A Scam, Don't even try the "free" trial

    • By Bob Anderson,
    • New York, NY,
    • Dec 30, 2014
    Overall Experience:

    This company is a Scam. If you make the mistake of trying the free trial, you are doomed to have a negative experience. They are unable to fix problems with billing your credit card. They will continue to bill you no matter what. Avoid them at all cost.

    Bottom Line: No, I would not recommend this to a friend


  • Inaccurate and incomplete information along with billing problems.

    • By David Rains,
    • Nashville, TN,
    • Mar 7, 2015
    • Verified Reviewer
    Overall Experience:

    This is a scam and they charge you a monthly fee. I needed a back ground on one employee and that is all. They charged me $9.22 twice and plus $22.65. They took another $22.65 the next month.

    Bottom Line: No, I would not recommend this to a friend


  • This site is BS

    • By Tina,
    • Jul 8, 2015
    Overall Experience:

    I searched my own name (maiden, married & hyphenated) and nothing at all comes up. I would have given this zero stars but it's not an option here.

    Bottom Line: No, I would not recommend this to a friend


  • Not worth a nickel

    • By Gary Peterson,
    • Lake Elmo, MN,
    • Jul 10, 2015
    • Verified Reviewer
    Overall Experience:

    I went through all the steps using my name, address, etc. and got to the final page where they wanted my credit card number before showing me anything and noticed my name and city in the heading. They couldn't even get that right. I moved 20 miles from that address 29 years ago.

    My advice if accurate – public information is what you want so just go to your local courthouse and the nice people there are happy to help you for free with maybe a small cost for printing it out for you.

    Bottom Line: No, I would not recommend this to a friend


  • Liars

    • By Tahnia,
    • Jul 23, 2015
    Overall Experience:

    This is not free. You should stop lying​ to the public.

    Bottom Line: No, I would not recommend this to a friend


  • Save your money, on the verge of a scam.

    • By Dennis Duncan,
    • Colorado,
    • Aug 6, 2015
    Overall Experience:

    Information, even address information, is at best 50% accurate. Complete waste of money.

    Bottom Line: No, I would not recommend this to a friend


  • Rip off

    • By Carol McCorkindale,
    • Harrison, Arkansas,
    • Oct 15, 2015
    Overall Experience:

    I called in August to cancel, paid what I thought was the last statement but, they are still billing my credit card, after telling me my account was canceled. I got a bill in September which was the last bill I expected. Now I have been billed again, and have not used the site. This last bill I should not have gotten, I was assured my account was canceled but they are still billing me.

    Bottom Line: No, I would not recommend this to a friend


  • Liars

    • By Robert fairley,
    • Rockingham, North Carolina ,
    • Oct 25, 2015
    Overall Experience:

    Ok, here we go, they are lairs. They say it is ""easy'' to use and "free". Their info is wrong. I searched myself up and it said I was in jail for murder. It also said that my deceased mother was alive. My dad is also deceased, but it was right about that. Please, please don't use this. Oh, and they charged me $45.78 during a 7 day free trial. Really?

    Bottom Line: No, I would not recommend this to a friend


  • Scam compamy

    Overall Experience:

    I paid for 1 month to do some research. They have charge my credit card for the last 3 months and MasterCard removed it. I called this company and they sent me an email saying I was completely canceled as of October and would never hear from them again. My credit card was recharged for the $22.86 again reversing the MasterCard removal. They are scammers and actually their info, at least some of it, was wrong.

    Bottom Line: No, I would not recommend this to a friend


  • Don't go there, they're simply collecting info from the net and embellishing

    • By Marion Pott,
    • Rochester, NY,
    • Nov 17, 2015
    Overall Experience:

    I recently ran a report on myself. What I found was not so good. I paid $23 for a one month subscription and canceled immediately after I saw the result. Results were utterly inaccurate, from my middle initial (I don’t have one), to 10 liens in court against me, which also is not true. I ran a couple of other people and they all showed 10 liens, and no court records. If you want them, it is an extra 20 bucks each. My property is not listed as me as the owner, but in my ex-husbands name. Note: he never owned this property. This is a scam.

    Bottom Line: No, I would not recommend this to a friend


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