Bespoke Post Reviews

Bespoke Post

Overall Rating

4.4

62 Customer Reviews

Summary

Bespoke Post is a company that sells men's products including cloths, shaving kits, and accessories tailored to your preferences. Learn what customers are saying about this brand.

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Customer Reviews

4.4 Stars out of 62 Reviews
5 Star:77% 4 Star:9% 3 Star:0% 2 Star:0% 1 Star:12%
87% Recommend This Company
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Posted on Apr 12, 2019

Great service, even better people!

By Sean P., Pittsburgh, PA, Verified Reviewer

The team at Bespoke Post take a great idea and support it with an amazingly helpful staff. I don't get a box each and every month, but when I do, I'm never disappointed. Every item is verifiably reduced in price and always great quality. I've had a couple of requests for customer service and always been helped, usually above and beyond. Love them!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Apr 17, 2019

Amazing service

By Javier F., Miami, FL, Verified Reviewer

I just want to thank the team at Bespoke for being so attentive to my needs and my orders! I picked the wrong package and they were able to fix it immediately. Very rare nowadays to find companies with such detail to there customer needs like this! Thanks again guys.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 1, 2023

Bespoke has been a pleasant surprise…

By Greg F., Crestwood, IL, Verified Reviewer

When I first signed up I wasn’t sure what to expect. The products seem cool, but do they work? Are they cheaply made? What kind of suggested items would I be shown? These were my top questions. The first box was my choice, packaged arrived and I was happy with my choice. Next month’s picks came out, wasn’t something I was really interested in, so I skipped it, no problem. Since then the choices have been better and if it’s not what’s suggested I usually see a different box to try. All the products have been good and something I was happy with as well. Overall it’s been a good experience!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Choices each month

Ease of declining and not being forced to buy

Customer service

Some suggestions have been lackluster

Products can seem repetitive (who needs all the knives?)

Helpful Review? 2 People Have Voted

Posted on Jun 2, 2023

Just a phenomenal company

By Reid H., Durham, NC, Verified Reviewer

I'm not sure where to start. I've been a subscriber for some time now and have a collection of some of the most practical awesome and useful items you can imagine. Really just great. Also, the customer service couldn't be better. I love Bespoke Post.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Product

Customer service

Prices

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Jun 3, 2023

Blew me away with their prompt customer service!

By Richard S., Tomahawk, WI, Verified Reviewer

I tell ya, Bespoke has once again impressed me.

First, I've never had a delivery issue with this company. Then it happened on Memorial Day weekend, I received a package that wasn't mine and didn't receive the package I ordered/paid for. I anticipated a lengthy recovery process but instead was pleasantly surprised by the prompt response I received via their customer service text line.

Boom, problem handled, plus they were all in on letting me keep the items I received that I didn't order.

Bonus!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Prompt response

Courteous response

Got to keep a free shipment

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Jul 4, 2023

Amazing customer service

By Roy F., Sperry, OK, Verified Reviewer

I have placed about six orders with Bespoke Post over the last several months, and it’s been an awesome experience every time to shop with them.

There was an item that I was considering purchasing, but I had a question about it.

I reached out to Customer Service using the “Text” option, and within 8 minutes, a representative texted me back and answered my question completely and thoroughly. What an amazing response time!

I love Bespoke Post and will be a long-time and loyal customer!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Variety of product offerings

Detailed product explanations

Thorough communication with each and every order

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Apr 6, 2018

Cool and not crazy expensive

By Michael Marra, New York, NY, Verified Reviewer

I'm a big fan of Bespoke Post. I'm too busy with work and other responsibilities to keep up with what is cool and trendy these days. Thankfully, with Bespoke Post, they do the legwork for me. I can't count how many times someone has complimented me on my gym bag, sunglasses, raincoat, etc., and without fail, they are items I got from Bespoke Post. It's also super easy to opt out if you don't appreciate that month's offering. If something isn't up my alley, with one click, I'm out. I'd say that I stay opted in for the majority of the items, and a few times I went back and shopped in their store because I like the item so much. Overall, two thumbs up.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 12, 2018

This has become my go-to!

By Mackenzie, Washington, D.C., Verified Reviewer

I know this is technically not marketed to women, but I have gotten some of my favorite home goods at Bespoke Post. The site is very well curated and makes it easy to decorate for someone who values looks and function. I got a pour over coffee stand that has made my kitchen 100% more attractive and is so easy to use. It’s nice to be able to buy neutral pieces that aren’t too feminine (not that I don’t love that, it’s just not what I’m going for in my space).

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 12, 2018

Loved this Box! Amazing value.

By Margaret, New York, Verified Reviewer

I received the Mangia box, and it's been the best value I've received from a subscription service. In the box was a pasta maker that is sleek and authentic, with a cool looking recipe book. The perfect pasta recipe was actually perfect - I now impress people with my homemade fettuccini.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 20, 2018

Consistent quality and great customer service

By Sam Gimbel, Brooklyn, NY, Verified Reviewer

I've received several boxes from Bespoke Post over the last few years ranging from clothing (socks, t-shirts, running clothes) to accessories and skincare products. Every box opening is a delightful experience involving a cute little insert explaining the product and then the thing itself. Other than the one time I received a box that was damaged in the mail, I've had nothing but good experiences with Bespoke - the items are always worth the $45/month price (and I suspect sometimes more, but it's hard to know).

I suspect at some point I'll age out of their products but for the time being, I'm a loyal purchaser and always excited to get the monthly box in the mail!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 20, 2019

Good quality products

By AJ K., Greenville, NC, Verified Reviewer

I have gotten four boxes from Bespoke and I have not been disappointed. The quality of the products is always good! I definitely plan on continuing my relationship with Bespoke, and 100% would and have recommended it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 28, 2019

Great customer service

By Eddie Z., California, Verified Reviewer

I've been a subscriber to their monthly boxes for years, and any time I've had the slightest problem with an order or product, the customer service team has gone above and beyond to address my concerns. From shipping out replacement items, to store credits, to checking to see if an item is still available, I've always walked away from an interaction with their team happy and satisfied.

I recently had one box sent to me with the incorrect item included (a cooler instead of a canteen). The team immediately added a store credit for the mix-up, but then it turned out the item I wanted was no longer available. I explained how much I wanted the correct item, and the team tracked one down in the warehouse for me. As of now, I am just waiting for it to ship!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 28, 2019

Surprisingly good

By Alex D., Alabama, Verified Reviewer

You may be tempted to look at the boxes and say "there's nothing I need here," and you're probably right. This isn't a staples shop and isn't geared towards that. The point of this shop is to buy genuinely good things to accessorize your life with. And there are several clever, interesting finds here, some of which are nearly impossible to find otherwise or you might not have thought about. And the customer service is awesome!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 1, 2019

Great customer service

By Lane C., Jasper, AL, Verified Reviewer

Had a piece missing from one of my kits. Emailed them and they were very fast and helpful as far as getting me what I needed. Great company with great products. I will definitely continue to get my monthly subscription.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 17, 2018

Unique finds, fair pricing, and great service!

By Josh, New York, NY, Verified Reviewer

I love these guys! I've been a subscriber for about two years now and have yet to be disappointed. They learned my style quickly and recommend things I actually like. Occasionally I’ll switch to a different box, or opt out entirely (simple to do any given month), but more often than not I wind up with exactly what they suggested. You could always just shop their store à la carte too. It's thoughtfully curated with cool products you won’t stumble upon elsewhere.

Some of my favorite boxes have been Shine, Churchill, Parlor, Gallery, and Chill, to name a few. It’s almost comical how frequently people mention these items to me - I would’ve hoped I had this taste on my own. I should also note that customer service has been super accommodating with a couple last-minute box and color changes. Clearly I’m a huge fan, but seeing is believing. Give it a go!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2019

Huge selection of stuff.

By James M., Palm Springs, CA, Verified Reviewer

There’s a huge selection of different boxes, as well as tons of things in the shop. Aside from the shop items being a little on the expensive side, the quality of the products is well worth it. I’ve ordered a few of the monthly boxes as well and been happy with what’s inside. I expected mini, sample-sized products in one, but got full-size stuff for the most part. I like the shop, the quality of the items on the boxes are well worth it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2019

True Bespoke experience

By Maitha L., Seattle, WA, Verified Reviewer

I ordered a box and was impressed with the selections. It surpassed my expectations so I went ahead and ordered my holiday gifts and these were truly appreciated, the watches are well made and look fashionable. I also spoiled myself with the gift box for her and I enjoyed the selection, especially the Marula hair oil, which in itself is around $60. The boxes I have are worth the subscription!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 5, 2019

Best subscription box and service!

By Joel S., Santa Cruz, CA, Verified Reviewer

So I have been a subscriber to Bespoke Post for the better part of a year now and have loved each and every box I have gotten. But one thing really stood out to me. I ordered some gifts for family members on Black Friday and got their special black box. In that box was a very nice bag tag that said ("not your bag") I put it on my bag. Over my New Years vacation, the airline inadvertently damaged my bag handle and lost my bag tag. I wrote to Bespoke Post hoping I could order a new one, and they sent me a new one for free. I am so so happy! For those of you who are wondering some other items I have got too, I have gotten a nice set of whiskey glasses, bar knife, and a really cool travel bag (not the one that broke).

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 6, 2019

Frontier

By Al D., Pennsylvania, Verified Reviewer

The box is good in general. It's all quality items. I would have preferred the Opinel 9 (I'm a large guy). The Kaweaco Sport pen is amazing, would have liked an ink choice, the blue ink is not suitable for my job. The notebook is excellent, good quality. The bottle opener is really the only thing I don't like about it. It does its job, but dang is it heavy, more so than the knife. All in all, it's a good box, I have recommended it to friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 7, 2019

Customer service

By Michael C., Missouri, Verified Reviewer

I choose the Parlor Box from Bespoke Post for my December subscription. The box includes a set of glasses, a decanter, and a serving tray, which I was excited to use to entertain some guest with. Unfortunately, one of the glasses broke in transit. I contacted Bespoke Post customer service on a Sunday right before noon and received an email back in about 30 minutes, something I did not expect at all. The customer service representative helped me out to the best of his ability and made the experience extremely easy and stress-free.

The wonderful product that is offered, plus the excellent service, will ensure that I remain a subscriber.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 7, 2019

Great products

By Ben K., Orange, CA, Verified Reviewer

I never really thought about leaving a review before this, but I had a wonderful experience with customer service. I had recently moved and mail forward wasn't quite working properly and my box had been returnees back to them. They could have easily just kept it but they reached out to me to let me know and I was able to get it shipped to my new address.

I have been a member of Bespoke Post for over three years now and love it. I love the option of being able to approve the box prior to it shipping with no financial obligation to buy if you choose to opt out of that month's shipping. I appreciate that you can switch it out with another box. Although I don't like every single box they put together, I get that final option.

I have been a member of other such monthly subscriptions and it would just show up then you had to go through the hassle of returns. I have never had to return anything, so I can't say anything about their return policy, but I'd imagine it's it an issue. I will continue to enjoying my box's and giving them as gifts. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 7, 2019

Bespoke Post provides high quality monthly goods boxes at phenomenal prices

By Tyler C., Warwick, NY, Verified Reviewer

Bespoke Post has been delivering monthly boxes of high-quality goods for longer than many of the startups you now see in this space. Like the boxes of cosmetics or snacks, you can preorder monthly, Bespoke Post puts together a quality package each month, tailored to the recipient. Like cigars? Great, there are three options currently available to choose from. Looking for clothes to round out your wardrobe? From sweaters to ties to pocket squares, Bespoke Post has you covered. Like to spoil yourself with quality grooming or beard care products? Absolutely. Going beyond the boxes, Bespoke Post carries a wide catalog of inexpensive as well as substantial gifts and treats for yourself or others.

Every order I've ever placed with Bespoke Post has been delivered quickly and has arrived as a box full of high quality, high-value goods, all at low prices for the value. I can't recommend Bespoke Post enough.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2019

Quality at its finest

By Brian N., Michigan, Verified Reviewer

I would like to congratulate this company at providing a high-quality product. I'm pleased to say this being new to their products and look forward to a future. I've reviewed very few products with this quality. You need to try these products if you can. When you're through with your first purchase, it won't be your last.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2019

Friendly customer service

By Harrison C., Illinois, Verified Reviewer

Bespoke Post is a great idea. The boxes are great and there are a lot of varieties so that there should be one that fits your need. Recently they help me with one of my orders and the replies were friendly, fast, and courteous. I would (and have) definitely recommend Bespoke Post to my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 10, 2019

Great company with phenomenal service and unique products

By Zachary Z., Ohio, Verified Reviewer

I cannot state how highly I recommend Bespoke Post. I have bought dozens of presents and personal items from them, and am constantly surprised by how fun and unique their items are, while always being so new and inventive. What's nice is that even though many of their products are luxury items, far outside my price range, they have a plethora of other more affordable items. Bespoke Post almost works as a nicer and small business-minded Amazon. I would love to see them roll out more environmentally conscious programs, but I truly have no complaints with this company, only compliments.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 18, 2019

Give yourself the gift you want

By Don E., California, Verified Reviewer

I joined Bespoke Post after my son showed me a shirt he received. Unlike other monthly boxes, you know what you are getting. It's like getting a gift every month that you know you want, not a tie or a pair of socks. I like no love being able to skip a month or choose something else. It's generally a great value as the box is discounted and I can try new products without going to a mall.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 18, 2019

Bespoke and me

By George G., Rochester, NY, Verified Reviewer

I have received several boxes from Bespoke Post since I signed up and am generally satisfied with them; as far as I can recall, I have received a very nice flannel shirt, a French pocket knife, a sturdy weekend bag, a notebook, a fountain pen, all of good quality and all items that I have used.

The quality of the items is very good; if I have any complaints, they involve the fact that I would actually like to order quite a bit more of their very attractive offerings, but much of it is rather expensive.

Finally, the company is easy to deal with, the messages I get are cheerful, courteous, and prompt; they don't seem to mind if I don't order something and now I have learned how to skip boxes, the whole process is very easy.

Bottom Line: Yes, I would recommend this to a friend

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