Bespoke Post Reviews

I applied a coupon code with a gift card order which showed as being accepted when I processed the order. Three days later I was reviewing my account and noticed the extra amount was not applied. I called and explained the situation. The first girl on the phone kept putting me on hold as she explained the situation to someone else.

I finally asked to speak directly to the person she was speaking to. I explained that the gift card order accepted the coupon code and I was looking for it to be applied. She said the site should not have accepted the code (is that my fault?) and she would only credit me less than 1/2 of what I would have received in extra credit on Cyber Monday since the deal is no longer valid now. When I asked if she would honor the discount since their order form accepted it, she said they could not. She was then VERY rude, said she was canceling the account and hung up on me.

I am in a customer service business, and that is NEVER the way I would handle any of my customers. I am sure I will find another/better subscription service that wants our business. Do NOT sign up with this company!

Bottom Line: No, I would not recommend this to a friend

I have always been curious about companies that offer services like this. I have to say it has been the most underwhelming and subpar company.

For $50 I received a pair of socks, cheap bar of men’s deodorant, playing cards playing cards, and lip balm. Please save your money before you think about using this company. On a side note, I did opt for the weekend her bag and it was very nice, but I would never use this company again and am looking to find a way to get my money back.

Bottom Line: No, I would not recommend this to a friend

Good idea, that's terribly executed. I've received three boxes so far, each one worse than the last. One box consisted of ten dollars worth of shoe cream and a cheap shoe brush. There's no way I'd ever use this on a quality shoe, and for $45 could get much higher quality items at Allen Edmonds. The next shipment consisted of two cheap glasses and some pills that are supposed to enhance the flavor of liquor. I found the pills online for $1.99. When I tried to cancel, I noticed there is nowhere to cancel online. This is always the mark of a terrible company. Save your money and stay far away.

Bottom Line: No, I would not recommend this to a friend

Checked them out through an ad on my gaming app, had to create an account to look further. Wasn't interested, but three months later they charged my card with no notice or approval. No emails, nothing. That is not how you conduct business.

Bottom Line: No, I would not recommend this to a friend

So I made an account to see what they had. Soon enough there was $48.50 charged to my checkings and the package was on its way to my house. I never confirmed purchasing anything. I called and asked for a return but I’m charged $6 to return! The guy said they don’t make any more from the $6 but I shouldn’t be responsible for paying that! This company is a scam! Do not sign up unless you want to lose $6 and get a headache!

Bottom Line: No, I would not recommend this to a friend

I should have known when I started and the first thing they wanted was complete access to my PayPal account. All I wanted was to see what I would be getting and how much it would cost. You know, like they claim you can do without a required purchase. But before they show you anything you are forced to connect your PayPal account.

When I saw that all I was getting for my first box was a small overnight bag with nothing inside, I decided this wasn't for me and backed out of the order.

Imagine my surprise when I wake up the next morning to a PayPal alert thanking me for my Bespoke purchase. They had literally completed the purchase without my authorization. That's fraud.

Do NOT go with these guys. They are criminals.

Bottom Line: No, I would not recommend this to a friend

They originally send emails notifying you of what will be in your box. It's usually overpriced trash. I declined two months in a row, the next month on the 7th I hadn't received a notification yet so I logged in to see what they were recommending...they had decided on 2 lightbulbs, yes just TWO LIGHTBULBS, and they are charging me $50 for TWO LIGHTBULBS, no option to cancel the box. No option to unsubscribe from the service.

Total scam company.

Do not subscribe, they only have nice-looking garbage, you can literally go to any artsy store or website and get as high or higher quality for less.

Bottom Line: No, I would not recommend this to a friend

I was mesmerized by the ads which were meant to perk my interest, and I do like outdoor gear, but instead of a box of different outdoor gear items, I received an ugly blue pocket knife in a belt sheath alone in a small box for my first item. I already own folding pocket knives and I have had a good buck knife, but I have never spent over $25 on a pocket knife. I expected a box of items and received an ugly blue folding pocket knife.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend