What is Bionic Steel Hose?

By HighYa Research Team
Published on: Feb 10, 2017

Featuring a pressure resistant inner lining and a flexible, puncture proof, stainless steel outer housing, Bionic Steel Hose promises to deliver super-tough performance, avoid cracking in the sun, deter corrosion and rust, and to be more durable than any standard garden hose.

In fact, the commercial shows Bionic Steel Hose working perfectly after being dragged through sharp objects, grinded with a power tool, frozen in a block of ice, and even set on fire.

Despite its tough metal coating, though, we’re told that Bionic Steel weighs less than three pounds and its compact, patented design will never twist, tangle, or kink, so it’s perfect for homeowners and professionals alike.

But is the Bionic Steel Hose worth the money? Are there any other competing products? Is it really indestructible?

Let’s kick things off by taking a look at the competition.

Is Bionic Steel Hose a Unique Product and Is There Any Customer Feedback?

Is Bionic Steel Hose swimming in competition? Not at the time of our research.

However, we recently wrote an article about Flex Steel Hose. And based on what we can tell (we didn’t test either product firsthand), it and Bionic Steel appear to be identical in every meaningful respect.

What’s going on here? Over there years, the HighYa team has reviewed more than 800 As Seen on TV products, and we’ve learned that it’s not uncommon for companies to ‘share’ products and sell them at the same time.

Based on this overall lack of competition, we might be able to logically deduce one of two things: Either, 1) these stainless steel-wrapped hoses represent a legitimately revolutionary idea currently only offered by a couple of companies, or 2) no one else sells them because it’s a flawed concept.

Unfortunately, without any online customer feedback, it’s impossible to realistically understand which way the situation is headed with Bionic Steel Hose.

While we're not told exactly who it is, it appears that Bionic Steel's manufacturer also makes Forever Comfy, a foam seat cushion. Overall, customers seemed to give it a middle-of-the-road rating; some were pleased with its performance, while others complained it didn't live up to its promises.

With this said, it’s important to note two things: First, since this is a completely different product, so we’re certainly not saying you can expect the same with Bionic Steel Hose.

Second, this is the most common complaint among all ASOTV products, not just those from Bionic Steel’s manufacturer.

Now, how does Bionic Steel compare to Flex Steel from a price perspective?

How Much Does Bionic Steel Hose Cost?

The 25' Bionic Steel Hose is priced at $19.95 plus $6.95 S&H. You can order a second during checkout for an additional $6.95 fee.

Not unsurprisingly, Flex Steel is priced similarly at $19.99 plus $7.99 S&H. Flex Steel is also available in 50', 75', and 100' lengths.

According to the commercial, additional Bionic Steel Hose sizes are also available by calling customer service at 866-304-4271. We contacted support at this number twice, although both times we waited on hold 5+ minutes without anyone picking up, until we decided to disconnect the call.

Regardless, all Bionic Steel Hoses come with a 30-day money back guarantee, less S&H. This is important to keep in mind if you plan on taking advantage of the BOGO offer.

Whether online or lining the aisles of your local home improvement store come springtime, you’ll find that Bionic Steel (and its close competition) is priced similarly.

But will Bionic Steel’s stainless steel exterior feasibly provide more value for the same amount of money?

How Does Bionic Steel Hose Compare to Traditional Garden Hoses?

Most consumer-grade garden hoses are constructed of vinyl, rubber, or a combination of the two (specifically, PVC).

Pro tip: Safe water drinking hoses (aka fresh water hoses) are typically made with nickel or plastic fittings and constructed of medical-grade vinyl. Bionic Steel Hose doesn’t claim to meet these criteria, so don’t plan on taking a sip on a hot day this summer.

Higher-end rubber hoses usually feature embedded nylon or polyester cord for reinforcement.

Because of this, as well as their thickness, they’re durable and not very prone to kinking or puncturing caused by everyday use. However, they’re heavy and need to be kept away from UV exposure.

Vinyl hoses, on the other hand, are often lighter and less expensive, although they’re easiest to puncture and have a tendency to kink.

Given Bionic Steel’s construction, it certainly seems to address the kinking issue. Will it provide more durability, though?

Again, we didn’t test Bionic Steel Hose ourselves. However, we think there are a handful of important points to keep in mind:

First, whether stainless steel, rubber, or vinyl (especially if reinforced), you can freeze pretty much any hose in water and still have it work—as long as there’s not frozen water inside the hose, either.

Second, grazing a regular garden hose (again, especially one that’s reinforced) with a power grinder in a light, side-to-side motion probably wouldn’t puncture it, either.

Obviously, this isn’t something you’d want to do on a regular basis, but for demonstration purposes, we don’t think this stunt in the Bionic Steel commercial necessarily amounts to anything more than ASOTV showmanship.

Finally, BobVila.com tells us that even the least expensive traditional garden hoses feature two-layer designs, while upper-end models feature six. So it doesn’t seem like Bionic’s two-layer construction (an inner lining and metal shell) is necessarily unique.

In fact, without this inner lining, it seems like Bionic Steel’s linked metal shell would quickly leak water. More than anything then, this lining appears to be more of a functional necessity than a real-world benefit.

In the end, what does all of this mean for you?

Is Bionic Steel the Six Million Dollar Hose?

When it comes to Bionic Steel Hose, what are we looking at here? Is this some marvelous feat of engineering, accomplished only by the greatest minds in consumer products?

Or, is this some half-baked idea that a couple of companies are using as guinea pigs to test consumer demand? Again, we can't know since we didn't test it.

However, if it comes down to a choice between Bionic Steel and Flex Steel, the former comes with less expensive shipping charges, while the latter features a longer 60-day refund policy.

Either way, though, keep in mind that your original S&H charges (as well as whatever it costs you to ship them back) aren’t refundable if you process a return. Just remember that, like us, you might experience some difficulty reaching customer service.

Before you go, tell us about your decision regarding Bionic Steel Hose. Did you make the right choice, or did it fail miserably? Give us some insight below in your review.

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Read 31 Bionic Steel Hose Customer Reviews and Complaints

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Average Consumer Rating: 1.5
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 3 2 star: 6 1 star:  21
Bottom Line: 13% would recommend it to a friend
Showing 1-11 of 31
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  • Can't be fixed?

    • Honolulu, HI,
    • May 17, 2019
    • Verified Reviewer

    I like the hose but like all things, it breaks. My biggest problem is I've been searching the internet and can't find a way to fix the leak. I sure would like some help from someone!

    The bottom line is the hose can't be mistreated. It's BS to think it is indestructible. Be careful with it and it is a good purchase: don't pull the hose using the hose nozzle, don't run over it with your car or even step on it, etc. Be careful with it!

    I would recommend this to a friend IF I can find how to fix it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Buy ANYTHING else!

    • Kissimmee, FL,
    • May 1, 2019
    • Verified Reviewer

    Don't even think about this product! It was in use in a very easy faucet install in my backyard, yet somehow became a little twisted and the darn thing ripped open and water went everywhere! Lifetime warranty? From whom? Try to call their number...NO ONE AVAILABLE and the company isn't answering! Buy anything else. I was dumb enough to buy two...stupid me! They do NOT last and will kink and leak...REALLY!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 3 people found this review helpful

    Great product

    • McDonald, PA,
    • Oct 22, 2018
    • Verified Reviewer

    I bought a 25" first in 2017 and got the second with the first order - one for the front and other for the back of the house. The second order was for a 50" and I still use the two together in the back to wash the car, etc. Not reading info, DO NOT leave the hose turned on over a long period or it will burst on the end from pressure. My fault! I just replaced the burst one this September. I was and am still happy with the performance and handling of this product!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 4 people found this review helpful

    Worst hose I ever bought. Will never buy it again.

    • Michigan,
    • Sep 18, 2018
    • Verified Reviewer

    Worst experience I had with a hose. It does not live up to its name. It was a wasted money and time. It's going in the trash.

    I will not recommend it to anybody. It leaks like crazy. I only had it for a few months.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Far from what I expected

    • Farmville, NC,
    • Aug 20, 2018
    • Verified Reviewer

    I purchased the 50-foot Bionic Steel hose so I could reach our flower bed and a little garden, with hopes that it would be easier than dragging a regular water hose back and forth, and at 72, it has been hard to do that every day.

    The first few times I used it, it worked really good. Then I took it off the hose reel and cut the water on, and it was like I had stabbed a knife in it. It leaked so bad I could no longer use it.

    I called customer service, and they told me I was out of luck since I didn't keep the original receipt. I had a copy, but no longer the original. I blew $38, and I will never do that again. So now, I'll wrap this shiny new hose up, put it in a bag along with the receipt and throw it in a corner or my shop as a reminder that being old is no fun and expensive!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Very disappointed

    • Bedford, TX,
    • Jun 29, 2018
    • Verified Reviewer

    I purchased the 100-foot Bionic Steel heavy duty steel garden hose in November 2017 and placed in a hose container under the eaves of my home so it stays protected from the elements and was initially very pleased with the product. Very lightweight and easily stored. I used to hand water my flower pots and garden and some parts of my lawn. Then June 2018 it started to leak about thirty or so inches from the water spigot, which is weird because it is the other parts of the hose which would scrape on our deck or around wooden posts. I like the concept, but the product did not stand up to its claims.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Not worth it. Waste of money.

    • Glasgow, MT,
    • Jun 24, 2018
    • Verified Reviewer

    I do have to say, I like the idea that they are light and easy to move around and roll up when finished but, we bought this 50-foot hose last year and followed all the instructions and when I hooked up this year it leaked terribly in the middle of the hose. Since it doesn’t produce much water flow in the first place, it had no water flow at all with the leak! So since there’s only a 30-day money back guarantee, it’s now on the trash can!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Bad experience

    • Michigan,
    • Jun 19, 2018
    • Verified Reviewer

    I have purchased three of the hoses, and two of the three have created holes in them. They are great hoses as far as flexible, but they just don't last without holes created in them. I would not purchase anymore because of those weak hoses inside the flexible steel outer cover.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    No pressure

    • Texas,
    • Jun 6, 2018
    • Verified Reviewer

    I would not purchase this hose. It can’t be used with an oscillating sprinkler because it puts out no water pressure. I bought it because of the no kink, and it hasn’t kinked, but the main purpose I bought it for was to water using sprinklers, and it doesn’t do the job. Very disappointed.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Horrible. Do NOT buy!

    • Cleveland, OH,
    • Jun 4, 2018
    • Verified Reviewer

    The hose came apart after two uses. Horrible quality, waste of money. The company won’t honor the warranty. Do NOT buy!

    Also, the fittings are so cheap and flimsy, and there’s no way they would last. Of course, that doesn’t matter because the hose itself won’t last either.

    I am very disappointed in wasting my money.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Bionic Steel garden hose

    I just received my 100' Bionic Steel garden hose. I followed the directions and used it. What they advertise is true. It did not kink and rolled up very easily. But the hose is skinny for a hose, low pressure.

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 31

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