Blue Apron

I would have to say they are a scam in my experience.

I got a free trial through a coworker, got my 1st delivery, went to cancel in my account settings and there is no option to do this within your account. You have to email them, by the time they actually cancelled my account I still got charged for the next order and got a notification that my order was on it's way. Even though I cancelled they still charged me $60 and are sending me more food that I did not want or order. My recommendation is do not be tempted by any "Free Trial" anyone offers you unless you want to be suckered into losing out $60 even when you cancel your account.

Bottom Line: No, I would not recommend this to a friend

I heard about Blue Apron on the radio on NPR, the Marketplace program where the CEO I believe was interviewed around July or August 2015. SO, I thought I'd try something new to change up our dinners a little bit.

I placed my first order and the it was supposed to arrive on 8/15, Saturday, before 8pm. By the way, I did check to make sure they deliver in our area and they did according to the website. On 8/14, I was even e-mailed the Fedex tracking number. I was thinking that would be our dinner for that coming Saturday night. Well, 8/15 came and went and no delivery. I checked the tracking and all it showed was "label created." Sunday came and went as well, and still no delivery. On 8/17 I e-mailed the contact e-mail from the website and said that if and when the food arrives, I will not accept the delivery or will return to them since the package would have been in transit with the raw ingredients (assuming they shipped) for 5 days at that point. I will not cook nor eat spoiled raw ingredients. I canceled my account and requested a refund. No response whatsoever, not on e-mail or call. And still no food delivery. Today, 8/20, I left a message on their voicemail. We'll see if somebody responds.

What a very disappointing experience! I will never try this service again not will recommend them to anyone.

Bottom Line: No, I would not recommend this to a friend

The portion sizes are a joke, what they sent might feed one person and they would leave hungry at that. Save your efforts.

Bottom Line: No, I would not recommend this to a friend

I have used Blue Apron for a while now. Not only do they constantly leave ingredients out, but this week they didn't send the entire box! I emailed them twice and left a voicemail. No surprise that nobody got back to me. Use them only if you want them to steal your money. Thieves.

Bottom Line: No, I would not recommend this to a friend

I do not want Blue Apron to send anything to me. I received this as a gift from my Daughter. They are not available on the weekend to cancel via phone. I sent a message on their website to cancel immediately.

Bottom Line: No, I would not recommend this to a friend

We have asked them to stop sending us food, over and over again. And I've asked to remove our credit card information out of their system, over and over again, and they still keep charging us. Blue Apron is a terrible company, I would stay clear of it.

Bottom Line: Yes, I would recommend this to a friend

Ordered the trial where you supposedly get 2 free meals, which in itself is misleading because you normally get 3 meals for $60, and each meal technically feeds 2, so the Trial costs $40. So that means you really pay for 2 meals and get 1 meal free, but calling it '2 meals' because 1 meal serves 2 makes it sound like you get a whole lot more.

The meals themselves where good, enough to typically satisfy 2 and contain no missing ingredients, but I did not want to purchase again for another week right away. Just like the rest of the 1 star reviews, the website is incredibly of poor quality. There's a "Log In" option at the top right corner, but it just takes you to the screen to 'Pick Your Plan' forcing you to order again, no 'Account Settings' or 'Preferences' or 'Manage Subscriptions' options, NOTHING. You have to scour and only after Googling "how to cancel blue apron' did it pull up a support article on Blue Apron which even then, the ONLY way you can cancel is by emailing 'cancellations@blueapron.com' and hoping they have someone bother to follow up on that e-mail. You have no actual control yourself whether you get charged or not, you can only hope that someone is at the other end actually processing these requests when they get them.

Until there is some measure of control over your subscription on their website or app, as they advertised, then I consider this not worth the hassle.

Bottom Line: No, I would not recommend this to a friend

Very sketchy. You cannot cancel your account. I planned to send a 2 week gift to my sister and brother in law. I had to enroll in continuous delivery, but figured I was responsible enough to manually cancel after the 2 weeks. I emailed customer service to see how to do it; they replied that I had a 3 day (beginning a week after I emailed them) to cancel. Any earlier and I would not get them their week 2 delivery, any later and I'd have to be charged for the following week. I dutifully marked my calendar and signed in to cancel. The instructions emailed were completely false. They required me to follow tabs that didn't exist. An hour of sleuthing later, it seems that you need to email a specific cancelation email that doesn't cancel you but days later replies with a hidden link to follow to cancel. The Blue Apron's business model is that of a roach motel.

Bottom Line: No, I would not recommend this to a friend

So Blue Apron may be good for someone who does not cook but wants to learn the basics. And also someone who does not have any dietary restrictions. And someone who doesn't mind eating absurd amounts of calories, carbs, sodium, and saturated fat. And someone who does not mind paying up to three times the cost of the meal at their local grocer. I mind all of this.

All of the meals sent were nearly inedible for me as I am diabetic and allergic to shrimp. If I didn't want to die from anaphylactic shock, then I was to perish from a carb overload. In the trial stage, I had no access to nutritional information and only a vague list of ingredients. Once I got the only delivery, it was apparent that two of the three meals (of which it didn't let me choose other options) were over 94g carbs each. I can only have 30-45 since I control my condition with diet and exercise, with Metformin.

I canceled as soon as my package arrived.

Bottom Line: No, I would not recommend this to a friend

I've been trying to cancel for a week.

It is NOT as simple as clicking "cancel" on their website. That's complete bull. You have to google "how to cancel Blue Apron," to then get an email link to send a cancellation email. Once you get a response back, you then must go to the cancellation link that ONLY works from a DESKTOP computer. There's no magical "desktop site" button on their website, nor a site map. You must find this mythical link from an actual desktop computer, which I don't even own.

This is the most absurd waste of time and money I've ever seen. Do not waste yours.

Bottom Line: No, I would not recommend this to a friend

I will be contacting my Legal Shield lawyers tomorrow to help me with this. My friend thought she was doing me a favor by giving me a free week of food, but it turns out to be a sham because they will not let you cancel. I am paying for at least one dinner I "skipped" before I canceled.

In order to "cancel" you have to email them to ask them how to cancel. They send the email, and you think you have canceled, but before you know it, notice of another week being sent to you shows up on your email. It arrives tomorrow. I "skipped" it at the time I canceled, but suddenly I am scheduled for the next two months of deliveries. I have "skipped" them, but don't think this will work, and I will have to "skip" meals for the rest of my life. I want out of this nightmare.

Bottom Line: No, I would not recommend this to a friend