Bombas Socks Reviews - Are They Worth the Price?

I placed an order in November, part of the order received on December 8th was wrong. I immediately emailed Bombas, received an automated reply, and have never heard another word. As Christmas approached (the order was a gift), I emailed again. Still waiting to hear back...

Bottom Line: No, I would not recommend this to a friend

I would like to start by simply stating I had high hopes for these socks. I was a big advocate for spending a little more money knowing that the company was promising to donate the same number of socks. However, as a product, I was expecting a more comfortable sock and one that was living up to the hype that the company was building it up to be.

I purchased the no-show cushioned and no cushioned socks. My major complaint about both options is that the socks are too tight in the toe box area. I get that they must be tighter to keep the socks from slipping but eventually the nonslip wears off and they are constantly falling off. I’ve tried both hand washing and delicate cycle washes to preserve the anti-slip but it’s inevitable that they lose their grip and become useless. I tried to go on the website to voice my complaint but realized that they don’t allow anyone to write a review about their product and their customer service department is practically useless.

I don’t recommend anyone purchase this type of sock until the company can address the issues and make changes to their product and service.

Bottom Line: No, I would not recommend this to a friend

On 11/21/18 Bombas was happy to charge my account for socks. PROBLEM...the socks never arrived. You CANNOT contact customer service. You can write an email every day and they acknowledge receipt of your inquiry...the end. No one resolves the problem.

DO NOT deal with this company.

Bottom Line: No, I would not recommend this to a friend

To pill is to "form into a little ball, like fuzz on a sweater." I bought six pairs and they all did that at the first wearing. I do like the colors. Jury is still out. Oh, I complained about the pilling, and they sent me one new pair. Those pilled too!

Bottom Line: No, I would not recommend this to a friend

I used to love Bombas socks because they really are nice socks. But this holiday season I’ve had nothing but problems with multiple orders. They accept orders for out of stock items and don’t even let you know. You think your order is going to arrive and then 9 or 10 days later you realize they haven’t even been shipped.

I contacted customer service and they apologized and said they had warehouse problems and that my items were out of stock. They offered a gift certificate to use on a future order as an apology, which I foolishly decided to use. Once again, I found myself waiting for an order that never arrived. They continue to advertise and accept orders for items that aren’t available. I think that is dishonest. They obviously have grown too fast for management to be able to keep up. I for one will never order from them again.

Bottom Line: No, I would not recommend this to a friend

I ordered two pairs of socks from Bombas. One was correctly shipped the other pair was replaced with a cheaper item. I emailed the company. The response was a generic email - we are very busy and it will take a while for us to respond. I have waited almost a week. No response, but lots of promotions. No phone number available. They do not take calls. Seems like a scam operation to me.

Bottom Line: No, I would not recommend this to a friend

I ordered four pairs of socks and after waiting two weeks for them, three were too tight (they run very small despite the fact that I ordered a size up). I am a dancer and have muscular calves, but these are the tightest socks I have ever seen, so wanted to exchange them. But there is no phone number on the receipt or website, and no return shipping label or instructions as to how to get one. You can only email them. I furnished all the information (order number, what I wanted to exchange, etc.) in my email. After repeated emails over several days, I finally got a reply asking me to specify my order number and what I wanted to return. Obviously no one read my email. So I replied and by this time had decided to just return them because this was taking too long. I had to send several emails again over several days.

Finally, after emailing them repeatedly, I got a reply saying I should just donate the socks to charity and they said they had submitted a refund. The refund still has not shown up on my credit card although the charge is there. I am still waiting for the refund. My advice - you can buy socks lots of places and don't have to put up with this really awful customer service to keep your feet warm. Go elsewhere for your socks.

Bottom Line: No, I would not recommend this to a friend

I initially bought one pair of each type of sock offered and liked them all very much. Since it is mid-winter here, I am wearing the knee-high sock because they are warm.

The cushiony feel when walking is wonderful. Very, very comfortable socks for all-day wear. I almost hate to take them off at night.

Since I am diabetic, I was a little worried about the fit, but the knee highs offer comfortable support/compression without being too tight.

I had a problem with one pair of knee-highs being TOO tight. The company was very nice about it and sent me a replacement pair. And they sent another pair to charity!

Bottom Line: Yes, I would recommend this to a friend

This company has terrible customer service. I ordered two different sets of 4-pack socks. Only one set arrived. My account on Bombas indicates the order was fulfilled in full. I cannot get anyone to answer the phone due to the "holidays," and nobody will respond to email except an automated email reply. I have been charged in full and am out $45 for the missing set of socks, which now say out of stock.

Bottom Line: No, I would not recommend this to a friend

These socks appear to be sturdy and well made, but I find them uncomfortably tight. I will not order again. I believe that pretty much covers it, but HighYa will not post this review unless I submit at least 180 characters.

Bottom Line: No, I would not recommend this to a friend

I bought an 8 pack of men's socks. From the jump a hole in 1 pair. I contacted them and they sent me 2 new pairs in which 1 of the 2 had a hole in the same spot. I contacted them again and they are sending me another pair for what I don't know. Cheap China crap.

Bottom Line: No, I would not recommend this to a friend