About Brooklinen

According to Brooklinen, their sheets, comforters, pillows, blankets, and other home essentials feature some of the most luxurious materials and beautiful designs around, but at a lower price than the competition. How do they accomplish this?

We’re told that by working directly with top caliber factories, Brooklinen’s bedding is crafted with high-quality cotton that provides a great feel—but by removing layers of cost built into the traditional supply chain (such as wholesaling, storefronts and designer licensing fees), they’re able to pass the savings on to their customers. Not only this, but Brooklinen claims to make the buying process simple and hassle free.

From mattresses to sheets and comforters, it seems more and more companies are selling high-quality bedding direct to consumers, and at much lower prices than traditional options. Does this mean Brooklinen is a solid option? Do their prices represent a solid value?

Let’s start answering all your questions by taking a closer look at Brooklinen’s manufacturing process.

What Makes Brooklinen Bedding Different?

Brooklinen’s Sheets

All Brooklinen sheets are made of single-ply Egyptian cotton yarn at 60-80 count threads, which the company claims delivers “light, soft, yet extremely long-lasting sheets.”

Compared to many other bedding manufacturers who might falsely inflate their numbers, Brooklinen’s thread count is tabulated only by multiplying the number of vertical and horizontal threads. This way, they claim that a 300 TC Brooklinen sheet can actually provide better quality, feel, and durability than a 600 TC sheet from another manufacturer.

Speaking of feel, Brooklinen’s sheets come in either percale (traditional one-yarn-over and one-yarn-under weave) or sateen (one-yarn-under and three-yarn-over weave) weaves. With percale, you’ll experience a cool, crisp feel whose softness and durability get better with every wash. Or, sateen provides more of a silky-soft feel and luminous sheen.

To accomplish this, we’re told that Brooklinen’s team has over 100 years of combined experience and a unique manufacturing formula—not to mention the use of Osthoff Singe finishing machines—giving their sheets an unmatched feel.

Finally, all Brooklinen sheets are OEKO-TEX certified, which means they’ve been tested to be free of harmful chemicals and materials, for color fading propensity, and even for acidity.

Brooklinen’s Classic vs. Luxe Sheets

Brooklinen’s Classis sheets feature a 270 thread count, and the percale finish delivers a super crisp feel with a soft matte finish. The company claims their Classic line might be ideal “if you prefer cool and crisp sheets when you sleep or if you just prefer lighter, more breathable sheets.”

On the other hand, Brooklinen’s Luxe sheets feature a 480 thread count and a lustrous sateen finish. This gives them nearly 2X the amount of cotton found in the Classic line, thereby providing more softness and warmth.

Brooklinen Comforters

We’re told that Brooklinen’s comforters maintain the highest quality available, while also providing a great degree of climate versatility. They do this by using Canadian White Down clusters (instead of feathers) sourced responsibly from Hutterite farms in Northwest Canada, which last longer and lack the prickly spine.

These down clusters trap also more air to keep you warmer, which is measured in something called fill power. To this extent, Brooklinen’s comforters boast 600 (lightweight) to 700 (all-season) fill power, which they claim provides “the optimal balance of weight and warmth.”

Before making its way into your comforter, all of Brooklinen’s down (which is a byproduct from the Canadian meat industry) goes through a five-stage cleaning process and is sorted into small batches, so only the “fluffiest and highest quality clusters” are used. Alternately, you can choose Suprelle™ fill, which is a premium polyester made to replicate the texture and warmth of down.

Whichever down you choose, it’ll be encased in a 500 thread-count sateen shell, along with baffle box construction, in order to provide a silky-soft feel, maintain fluffiness, and evenly distribute the filling.

As with their sheets, all Brooklinen’s comforters are certified by Oeko-Tex, as well as RDS (Responsible Down Standard) and Downmark (The Down Association of Canada).

It certainly sounds like Brooklinen’s bedding is high quality and eco-friendly. But will you lose sleep over the prices?

How Much Does Brooklinen Bedding Cost?

Brooklinen’s bedding products are priced as follows:

Classic Sheets

  • Core Sheet Set (1 flat sheet + 1 fitted sheet + 2 pillowcases): $99+
  • Hardcore Sheet Bundle (1 classic core set + 1 duvet cover + 2 extra pillowcases): $164+
  • Starter Sheet Set (1 fitted sheet + 2 pillowcases): $84+
  • Duvet Cover: $85+
  • Fitted Sheet: $49+
  • Pillowcases (2): $35+

Luxe Sheets

  • Core Sheet Set: $129+
  • Hardcore Sheet Bundle: $198+
  • Starter Sheet Set: $99+
  • Duvet Cover: $90+
  • Fitted Sheet: $54+
  • Pillowcases (2): $45+

Comforters

  • All-Season Down: $299
  • Lightweight Down: $229
  • All-Sean Down Alternative: $249
  • Lightweight Down Alternative: $189

Down Pillows

  • Plush: $89
  • Mid-Plush: $59
  • Firm: $59

Blankets

  • Pendleton Bed Blanket: $129+
  • Pendleton Heritage Blanket: $239+
  • Pendleton Throw Blanket: $109+

Scented Candles: $28+

The Laundress Fabric Care: $15-$65

At the time of our research, you could enter your email address on the Brooklinen website to receive free S&H on your first order.

All Brooklinen products come with a 60-day refund policy, less S&H charges. Keep in mind that washed/used sheets or pillows will be subject to a $9.99 processing fee, which covers Brooklinen’s cost to donate the bedding to Goodwill in Brooklyn, NY.

In addition, Brooklinen’s comforters come with a lifetime warranty. If yours ever breaks down, the company will attempt to repair it. If that’s not possible, then they’ll replace the item free of charge.

In order to request a refund or process a warranty claim, Brooklinen’s customer service department can be reached at hello@brooklinen.com or by filling out a form on their Returns page.

Is Brooklinen Bedding Getting Rave Customer Reviews?

On Brooklinen’s website, their bedding had nearly 700 customer reviews at the time of our research, with an average rating of 5 stars. There, most compliments seemed to reference high quality, great comfort, and timely shipping. Was it a similar story elsewhere online?

The folks over at Sleepopolis reviewed Brooklinen’s sheets and found they have a strong build quality with virtually zero loose threads, wrap the mattress nicely, and shrink very little after washing and drying. They felt the sheets were a 3-3.5 on the softness scale, and liked that they “floated” instead of trapping sleepers next to their mattress.

Overall, they felt Brooklinen’s sheets would be ideal for someone who wants 100% cotton, lightweight sheets with a multitude of color and design options.

SheepSherpa gave Brooklinen’s sheets an 8.8-star rating and called them a “true sheet disruptor.” Why? They experienced prompt shipping, found the packaging “outstanding,” and all at a great price. In fact, they claim their $250 Brooklinen bundle would have cost $430 from a competitor.

In the end, they noted:

“I can’t believe that for under $200 I was able to transform the whole look of my bedroom. Not only are you buying comfort, you’re also buying a mini bedroom upgrade.

Before you go out to the department stores to buy your next set of sheets, check out what Brooklinen has to offer first and then see if they can be beat in terms of price and quality. Chances are you’ll be coming back to them.”

Finally, while there wasn’t a whole lot of feedback on this Reddit thread, Brooklinen’s sheets seemed to get high marks from customers. Yelp reviews seemed to be more mixed, with some complaining that Brooklinen’s sheets didn’t match their quality expectations, while more than one claimed to have a less-than-stellar customer service experience.

Who Founded Brooklinen?

Brooklinen was co-founded by Rich Fulop, who experienced a great night’s sleep on some high-quality sheets in Las Vegas, only to find they cost $800. Instead, Rich teamed up with Dave Fortune, who he met at NYU business school, to cut out the middlemen (and bloated pricing) involved in traditional manufacturing and pass the saves directly to their customers.

Brooklinen got its start in a 2014 Kickstarter campaign, which raised nearly $237K on an original $50K goal. Today, the company is still balancing the demands of growth. Interesting, as it turns out, 65% of their customers are young professional men, which, based on their clean designs and muted colors, seems to be the company’s target demographic.

What does all of this mean for you?

Should You Purchase Brooklinen Bedding?

Whether you’re shopping for bedding, electronics, or just about any other consumer good, one of your primary goals is to get the most quality for the lowest price. In other words, to get more value for your hard-earned dollar.

From this perspective, it might be difficult to beat Brooklinen—even among some of their direct-to-consumer bedding competitors. After all, based on their online customer reviews, they seem to deliver a high-quality product at a much lower price than traditional manufacturers.

Does this mean you’ll be pleased with how Brooklinen’s bedding performs? Much of this involves personal preference, so there’s no way to know for sure. But if you’re not pleased, the company seems to stand behind their bedding with a 60-day money back guarantee—just remember you’ll be out some money in S&H charges, as well as their $9.99 processing fee if you used or washed the product.

Tell us how you slept on your Brooklinen bedding by writing a review below!

Now read: Top Pillow Picks for Each Position

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51 Consumer Reviews for Brooklinen

Average Consumer Rating: 2.2
Rating Snapshot:
5 star: 12 4 star: 1 3 star: 3 2 star: 6 1 star:  29
Bottom Line: 24% would recommend it to a friend
Showing 1-11 of 51
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  • Very disappointed

    • Harker Heights, TX,
    • May 16, 2018
    • Verified Reviewer

    This is one of the worst sheets sets/pillowcases I bought in years. They feel like paper after you wash them. I really don't know what people are raving about? These sheets suck. Don't waste your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Extremely poor customer service

    I ordered a set of sheets and was sent the wrong color. Brooklinen responded that they would replace the sheets. A week later, I get a note that another order has been placed in my name and a third set of sheets shows up. My email says I will be charged $0 for this mysterious third set of sheets, but my credit card shows a $116 charge. The resolution is that I have to return the sheets and wait several weeks for a refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Disappointed

    I ordered two sets of sheets overnight delivery due to arrive on a Friday (before guests were set to arrive). The sheets never showed up, and I didn’t hear why until I reached out to customer service. After numerous emails back and forth with them, they promised delivery for the following Friday, a full week later. Again, the sheets never showed up. I am now trying to cancel my order as I have no faith in this company at this point. It seems to me that Brooklinen is yet another scam startup online retailer that spends a ton of money on marketing and then cannot deliver on the product. Add Interior Define to that list also. I imagine that a lot of their reviews are fake, and they are deleting the bad ones.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    All hype

    • San Diego, CA,
    • Apr 21, 2018
    • Verified Reviewer

    I bought into the marketing and hype and gimmicky packaging and ordered two sets of Brooklinen sheets. Because I want a top sheet that actually stays tucked in, I ordered a queen fitted and king flat. It took a very long time to receive my order and only after several inquiries did I finally receive the order.

    After a year I can say that the sheets are at best average quality. They are very thin, very noisy and worst of all, wrinkle worse than any sheet I have owned. The gems have wrinkled so badly that all the ironing and starch in the world won’t get them out. Brooklinen sent me some softener by my wife hates the smell, and it only helped slightly. I would not recommend these to a friend.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Not so luxe

    • New York,
    • Apr 19, 2018
    • Verified Reviewer

    I researched a high-quality pair of soft well-made sheets, and although these appear to fit well and are well-made, they are far from soft. They are in fact quite scratchy. Almost unpleasant. I would never buy them again. Disappointed.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Shrink and fray

    • Maryland,
    • Apr 17, 2018
    • Verified Reviewer

    I purchased a set of sheets two months ago. When I first received them, I was impressed. They fit my Sleep Number bed perfectly.

    Brooklinen asked for a review within a week or two following delivery, and I promptly gave the sheets a 5-star rating. Then after 4 to 6 washings, I noticed the sheets have shrunk, and it had become a struggle to get them on the bed. It took everything I had to pull the corners down on the fitted sheet. There also were threads coming out of the bottom hem. I have arthritis in my hands so trying to put this sheet on is painful and difficult. The sheets have not become any softer after 12+ washings.

    I'm over the age of sixty, so this isn't my first set of sheets. Through the years I've had sheets that have "pilled" and been ill-fitting, but never had any that shrunk like this. My expectation was far greater for the $129 price tag.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Terrible quality

    I fell for all the 5-star reviews I kept seeing and ordered the luxe sheets. The packaging was lovely, but it was downhill from there. The material was rough and made crinkle sounds, more like paper than luxury fabric. There were loose threads hanging from the hems; they looked and felt very cheap. I returned the sheets per their email instructions, but after weeks with no response, I had to follow up with customer service before they actually processed my refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Ok, not great.

    • Portland, OR,
    • Mar 11, 2018
    • Verified Reviewer

    I truly believe the reviews on their website are not all legit. I purchased a set, and I have pictures of the poor quality. The buttonholes are sewn shut, not cut open to use. Strings everywhere, it seems to be coming apart. These were brand new sheets mind you. They are NOT the softest I have ever had.

    Perhaps because I have photos, customer service was over the top helpful. I received a new set at no charge with fabric softener. That's why they get three stars. The pillowcases are like pillow protectors I've purchased with the closed tucked end. I do like this feature to keep the pillow from spreading or flattening out. But the seems are so elementary stitched, nothing fancy, and are coming undone.

    No, I will not buy again. I will keep looking for that perfect pair of sheets. I have an older set from Costco that is truly silky cotton. Unfortunately, their quality has gone way down. That's how I ended up with Brooklinen. These are not the worst I've had and not the best. The price, to me, does not match the quality.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    They are as advertised

    I ordered a queen set of percale sheets in cream.

    They arrived on time, beautifully packaged in a fabric tote. It included a packet of detergent and laundering instructions. These sheets fit my 14" mattress. No need to pay extra for deep pocket sheets. $129.00 is reasonable for queen sheets. Plus, the pocket pillowcases are great.

    I grew up with percale sheets. The fabric is crisp, wrinkles easily, and is a thinner plain weave, but will last for years if properly cared for. If you want smooth sheets, be prepared to iron. They soften with each washing. Those who want softer sheets should go with a sateen weave.

    Since I live in the dry, hot desert, I prefer a percale sheet. It wicks away moisture and is cooler. These sheets don't pill. In the summer, I put on the bottom sheet while slightly damp. It quickly dries wrinkle-free. I do iron pillowcases.

    Some of the super soft, high thread count sheets turn out to be synthetic blends and or microfiber. I prefer plain percale.

    I am thinking of ordering their linen sheets, but those have to be ironed.

    I researched different websites and checked out Macy's, Penny's, Sears, and Kohls, plus Tuesday Morning.

    I've used Macy's Martha Stewart Percale. These Brooklinen sheets don't have the fancy stitching on the top sheet hem or pillowcases, but they are just as nice, if not nicer.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Sheets did not meet expectations

    • California,
    • Feb 28, 2018
    • Verified Reviewer

    The sheets were cheap low-quality and started getting holes after the second wash. The reason I give 3 stars is because of the hassle-free return and refund I got on the unused sheets. I ordered several sets but the moment I got the first set on the bed I knew I didn't want to keep the rest and they handled the return and refund with no problem.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Ok

    • Massachusetts,
    • Feb 17, 2018
    • Verified Reviewer

    I tried 3 times to order sheets, but there was some trouble with the third party credit card processing. I was forced more or less to use Affirm (which worked out well) unless I wanted to move from my bed to actually speak with a human. I did not desire that. I ordered king sheets and a faux down comforter. It all arrived swiftly in packaging that made me feel special. The comforter was inviting; I wanted to roll up in it with my TV and never emerge.

    The sheets are less than soft and decadent. They are scratchy for now after wash four. I am waiting for them to melt into the legendary promise of Percale cotton. The bottom sheet just fits my 14 in-depth memory foam mattress, and there is a struggle to get it on every time. I imagine the elastic corner bands will give out sooner than later due to the excessive tension. The top sheet has clever labels announcing the short side vs. the long side, which is my favorite thing about the sheets; high five to whoever brainstormed that genius nuance.

    The greatest disappointment is the size of the top sheet. It is not even long enough to tuck under the mattress along the bed's sides. It doesn't even hang down the entire 14 inches, which means I will never win the sheet fight against my husband that happens each night as I sleep (I have yet to find a company without this problem). Ultimately my husband will be the one wrapped in somewhat scratchy, frugally sized, Brooklinen sheets.

    I would recommend the sheets only to those with a mattress under a 10-inch depth.

    Bottom Line: No, I would not recommend this to a friend

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