This such a scam. I put my car in a shop with their permission or their preauthorization for repairs. After that, 3 hours later a call came in that the fuel pump wasn’t covered, it was my floater on my pump that gives my car an inaccurate reading, so now I’m stuck with a rental car and a diagnostic and my repairs but CarShield and America Auto, now this is my out-of-pocket cost. Trust me, it’s not what it appears to be, the apple can look good on the outside but there could be a worm on the inside, be careful. I’m filing charges to get my money back and to report to BBB and the Attorney General and anyone else that listens to me, but be careful. Would I recommend this to anyone else? Heck no.
Bottom Line: No, I would not recommend this to a friend
Company Response from CarShield, LLC
Apr 2, 2020
There is no way to know what the cause of failure is without a diagnostic test. We pay for that if the part that failed is listed for coverage. We are sorry to hear there was confusion about this. Please review your contract and give us a call with any questions you may have.