CarShield lies. Many times their employees told me I was covered on my vehicle repair and that I was past my 20-day waiting period and was ok to move forward. In good faith, I made financial decisions due to the information these representatives gave me. Later, CarShield denied my repair claim after the work started and after several days of vehicle rental charges built up. That lost time cannot be rescinded nor can that work be undone.
So in other words, after they took my money and agreed to cover my vehicle, they said that my 5-year-old vehicle's power brake booster malfunction was a "preexisting condition". That's code for we don't actually pay out with our insurance. We just make stuff up to deny claims. (Just so you know everything about a "used car" is preexisting that's why its "used" and not "new.")
ZERO coverage and zero claim payments were made leaving me with a very large bill.
I will never recommend this unethical company to anyone. CarShield is bait and switch/fraud/malpractice/unethical people.
Go look at the BBB and see what all these people have said. We aren't all making this up. Run away from this company.
Bottom Line: No, I would not recommend this to a friend
Company Response from CarShield, LLC
Jul 29, 2019
We apologize your claim was denied. We at CarShield have little to no control over the claims, shop process or the administrators' decision. We are, however, always willing to explain the coverage details or help you with any of your Customer Service needs.