Read 16 CashAdvance.com Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 3.1
Rating Snapshot:
5 star: 7 4 star: 2 3 star: 0 2 star: 0 1 star:  7
Bottom Line: 56% would recommend it to a friend
Showing 12-16 of 16
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  • 14 out 23 people found this review helpful

    Perfect for years

    • By Alex,
    • Salt Lake City, UT,
    • Jun 30, 2015

    Wow, I can't believe what I read in the comments here. Cashadvance.com is a site I have used for years. I have irregular paychecks because I am an independent contractor and sometimes if I don't have a gig I need to take out a Cashadvance to cover me until my next one.

    I have never, ever had a problem with it. I never even got a single phone call from them. The whole thing was online and it was very reliable and trustworthy.

    I agree with all the other commentators, this is the only trustworthy cash advance site out there. I have tired others and they just sell your information, but Cashadvance.com has always been great and I appreciate them for that.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 6 people found this review helpful

    Legitimate site

    • By Claire D,
    • TX,
    • Aug 7, 2014

    So i took the risk and tried this service. After seeing these reviews i honestly wasn't sure what to believe. There are so many illegitimate loan sites on the web and i was afraid, but when your kid is in the hospital, what else can you do.

    I was very happy and impressed with how well the customer service treated me and how fast and easy everything was. It wasn't perfect - the rates aren't great because my credit is so bad. But it was better than other loan offers i looked at and after talking on the phone with the service person i was comfortable sharing my info with them.

    I would say that this is a legitimate site at least, the experience has been a good one so far, hopefully i can pay this loan off soon.

    Bottom Line: Yes, I would recommend this to a friend

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  • 20 out 27 people found this review helpful

    Exceptional service

    • By Daniel Martin,
    • Dallas, TX,
    • Aug 12, 2015

    I have used CashAdvance twice now, and after my recent experience I wanted to find a place where I could leave a review. I was so taken aback by how kind the phone operator, Jessica, was. She stayed on the phone with me for over an hour while I explained my problem and asked for help. She talked me through the different loan options CashAdvance gave me, and helped me understand all the legal terms and fine print. She then stayed on the line while I chose and agreed to the loan I thought would be the best fit. She was only customer support so she couldn't fill out the application for me, but she patiently listened to me and stayed on the phone while I filled everything out online.

    5 stars for all of the kindness and care CashAdvance took with me. I never once worried about my information being stolen and I definitely trust this site. No one asked me for money upfront and the process was seamless. I am a little confused by a lot of the 1 star reviews here, but I can't help but think they are just bitter and unhappy that they had to get a payday loan. I am grateful for the help, though.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 4 people found this review helpful

    They were very nice and helpful and patient with me.

    They approved me right away. I'm the payee for SSI and it was fast and simple. The staff members were always really friendly and helpful to me and treated my kids and I like family. They never charged me a late fee when they easily could have on several occasions and were very easy going and patient. Feels like I made friends for life! I'd definitely recommend them to everybody I know. The only thing I didn't like was having to take a blank check every time, but that wasn't that bad.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 4 people found this review helpful

    Best customer service

    OMG, the three ladies who work at this location are awesome, they are very helpful, respectful, and professional. These ladies deserve a raise, maybe an extra paid vacation, SOMETHING, because it's not every day that I walk into a business and get very well treated. Also, fast and exceptional service. Great job ladies, keep up the good work.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 12-16 of 16

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