I went through a multi-loan provider that pulls from a pool of lenders. Once, after entering all basic information and bank account info, I got redirected to CashNetUSA. From there I was told to enter some more following information. I got a pre-approval amount of $600. They did not verify if I was who I said I was, nor verified any info for that matter. Once I got to the loan amount, it prompted me to hit "next" on the mobile app application. Which said nothing about submitting or confirming my loan, simply stating to hit "next" to view what payment plans they had. Once I hit "next," it redirected me to their terminal website stating my application is in processing and thank you for submitting. At this point, I was very pissed off. I did not want to submit my application without first seeing a complete overview of everything and what I am potentially going to agree too.
From this point, I called CashNetUSA, explained to them that the loan application had errors and was not supposed to be submitted for approval, that it was supposed to take me to the payment plan page. From here they gave me the runaround and transfer after transfer. Finally, I gave up and emailed Corporate. I got an email from them stating that my loan is open and that I now have to pay them back not only the $600 but an additional $822 on top of that, even though I explained that the process was not correct and my information should have never been submitted. They refused to accept the money back after I told them I didn't want it and that I never hit anything stating that my loan was being submitted or accepted or confirmed.
After many failed attempts to get them to take back their money, they continued to deny the return of the funds and just kept repeating themselves, totally disregarding that their application process was incorrect. Beware of this company, it's a fishing scam that gets people to enter all their info, and without any prompts of any kind telling you that the next process is confirming your application, they submit it without notice, thinking you're just going to the next page to either enter in more info or select options. Nothing stated anywhere that I was submitting my application. Now I am being lied to and screwed over by a loan I didn't want.
This company should be shut down and investigated for improper procedures of contract approvals as well as to have more security protections put in place to confirm the identities of said loan seekers. This company is unorthodox, has horrible policies and procedures, and preys on people with intent to claim and process loans falsely and with outrageous interest fees without any rectifying solutions what so ever, even with me still trying to return their money.
I am now be contacted by a debt collector because I refused to pay them over $1500 on a loan that should not have been approved and was only originally $600. I explained to them the situation and they refuse to help, and all they want is their money; they could care less about how I was screwed over in this situation by CashNetUSA.
Please do NOT seek a loan through this business. They do not care about the process, and if it was screwed up and an error, they will stick you with the loan without ever expecting responsibility or accountability of any kind. BEWARE.
Bottom Line: Yes, I would recommend this to a friend