Cellunlocker.net Reviews

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Cellunlocker.net

Overall Rating

4.4

504 Customer Reviews

Summary

CellUnlocker.net is a website that allows customers to unlock their mobile phones via email, using the company’s fully automated online system. Learn what customers are saying about this service.

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Customer Reviews

4.4 Stars out of 504 Reviews
5 Star:82% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:12%
86% Recommend This Service
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Posted on Nov 20, 2017

Did not work (three weeks ago)

By Chris Levesque, Ontario, Canada, Verified Reviewer

Do not use this website. It has been three weeks and 3 or 4 different codes and still not unlocked. Do not waste your money and time on this services as they do not work.

https://www.youtube.com/watch?v=CXuJ17eASgk.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 28, 2017

Really slow and bad service!

By Jorge Rodríguez, Mexico, Verified Reviewer

Cellunlocker.net took almost one week to send me a code that didn't work. They also took approximately 1 day to answer any question I had. The worst of all is that when I asked for the refund of my money, they asked for a video of the code not working when I already used a code from another provider that did work.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 7, 2017

Unlock my Samsung S8

By Hoang, Novato, CA, Verified Reviewer

Excellent service and quick turn around. Highly recommended.

I had contacted the company to help me to unlock my cell phone. I placed an easy online question and made payment at the same time. It placed an order on Saturday, and soon enough, I got a response with my unlock code on Monday. It worked at first try.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 3, 2018

Fraud

By Veronica G, Portland, OR, Verified Reviewer

Two days after getting our unlock code (which did work), an employee of this company provided my email address and IMEI to an individual located in Georgetown, Texas. That individual entered the Best Buy Mobile location at 3:26 pm today and used our account information to “upgrade” two of our lines to iPhone X 256GB. They walked out of the store with both phones activated. For reference, we live in the state of Oregon; nowhere near Georgetown.

As soon as I received the email notification of the change, we reached out to AT&T and Best Buy Mobile. Both phones we fraud flagged and suspended. The individual has been identified by surveillance footage and a police report has have been filed. The individual accessed our online AT&T account using the same information I provided to this company (stupidly) and had all of our personal information.

Once the police investigation has been concluded, we will be pressing charges against both this company as well as Best Buy (who did not perform an identity check at the time of the transaction). It wouldn’t have been suspicious if the individual hasn’t used our 9-year-old daughter's number as the primary on the Best Buy account, which was the same phone we requested the unlock on. Shame on you. Enjoy your bricked iPhones.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 9, 2018

The best of the best!

By Vera, Virginia, Verified Reviewer

Usually, I don’t leave reviews, but this time is different because these guys are the best! Period!

I did unlock with them so many iPhones and Samsung, and never had any problems. Trustworthy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 17, 2018

Great job

By Philip J Jamerio, Fort Worth, TX, Verified Reviewer

The second time using them was just as good as the first time, and took less than 24. Now the unlock is working great and I would refer anyone to use them. It is cheap and only cost me $20 to unlock for the service. That you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 30, 2018

iPhone 7 users beware!

By Alex Chappell, Rock Hill, SC, Verified Reviewer

I paid these people $60 to provide a code to unlock my iPhone 7 from AT&T, after getting two emails telling me my order was delayed because they were searching an "alternative database" to find my code. My order gets processed with no code, all it said was "unlocked." My order page doesn't provide any additional details. I emailed them to ask why I didn't get a code and found out that I basically wasted my money, my model of phone does not require a code, it just needs to be plugged into iTunes with the new SIM card in it. Again, I had to email support for this information. And I could've gotten that answer from google had I known it was that easy on newer iPhones!

They shouldn't even have charged if all they were going to do was tell me to do it myself, and I never even needed them. I know I'm not their first iPhone 7 customer, considering how popular of a phone it is. Complete rip off!

Also, it should be noted that their call center is never open whenever I call them. 24/7 support my butt!

If you have an iPhone 7 I can repeat the steps here so you don't have to get pulled into this:

- Install the latest version of iTunes.

- Make sure the phone is updated to the latest official version from iTunes.

- Connect the phone to iTunes with not accepted (not valid) SIM card.

- Wait until iTunes detects the phone.

- Now disconnect the phone and reconnect after 10 seconds.

- The phone is unlocked.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 14, 2018

Group of liars

By Sal J., California, Verified Reviewer

This company is just a group of liars. I contacted them to unlock my iPhone and they kept me waiting for almost a month, and every time I ask about any update, they just give promises from one another without any progress.

I would give them less than one star if I can.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 27, 2018

Refused to cancel sale

By Ron O., New Jersey, Verified Reviewer

Since I have tried to cancel this order but they failed to head my request. I sold the phone thinking I would not get the code or that this company was fraudulent. Now I'm out the fee they charged me. They had my phone for 4 days and when I contacted their company I was told it would be an additional week for shipment. As a result I sold the phone. My order was still in processing when I attempted to cancel. It wasn't shipped, so the order SHOULD HAVE BEEN CANCELED. I am not happy!

The ONLINE review will reflect their inability to honor a customer's request.

Bottom Line: No, I would not recommend this to a friend

Company Response from Cellunlocker.net

Sep 14, 2018

This is for www.cellunlocker.co.uk NOT www.cellunlocker.net, please do not mix up our sites, we offer 100% guarantee or money back. Please check as we do not charge in Pounds, nor do we offer iCloud Unlock service. Once again we are www.cellunlocker.net NOT the scamming site www.cellunlocker.co.uk. Please remove this review immediately as this is defamation.

Helpful Review? 2 People Have Voted

Posted on Sep 21, 2018

Refused to cancel my order within minutes after submitting!

By Sui L., Verified Reviewer

I didn't realize this service is not for unlocking my iCloud account, so after submitting it, then I realized I just made a mistake! I immediately chatted online to cancel my order. My message was forwarded to them, then an hour later I received the email stated that there's no refund and asking me to wait for the results. I know my iPhone is not locked by the provider, but the iCloud account is locked!

Then the next day I received another email that my order is now complete! "Based on the IMEI # and the information you have provided us, your unlock code is Unlocked". What a joke! Of course, my iPhone is unlocked, that's why I tried to cancel my order immediately!

Bottom Line: No, I would not recommend this to a friend

Company Response from Cellunlocker.net

Oct 11, 2018

When you place your order it automatically goes into processing, where does it say ANYWHERE our website about iCloud unlocking? It's clearly for the network unlocking. All the perquisites are clearly stated on our site.

Helpful Review? 2 People Have Voted

Posted on Oct 19, 2018

Cellunlocker is a bad company

By Fernando F., California, Verified Reviewer

I would like to demonstrate my bad experience with this company. Before buying the services, I asked if they were even able to unlock 3 mobiles because I needed to go traveling and would use other mobile operators in other countries and the answer was yes, we can. The handsets were one iPhone X, one iPhone 8Plus and one Samsung S9. I did not know the company so I decided to do one at a time. I made S9 first, and the codes arrived the next day and I paid $30.00. I did the second order for the iPhone 8 Plus and paid $80.00. After 7 days, I sent an email asking about the codes and they informed me that they were not doing it. I waited a few more days and I asked again, and they informed that they were not getting the codes but had other options through a chip in the value of $40.00 that should you overpay or pay another $60.00 to look for another solution. I did not accept it and asked for a refund after 15 days of order.

If someone is looking for a serious company, Cellunlocker is not this company. Look for other companies, maybe you will not have these problems. Cellunlocker is a bad company.

Bottom Line: No, I would not recommend this to a friend

Company Response from Cellunlocker.net

Oct 24, 2018

Your iPhone had unpaid bills and was blacklisted, there was no other option. It is very difficult to unlock a phone that either was stolen or had bills that were not paid. We did give you the only available option, additionally, you were fully REFUNDED.

Helpful Review? 2 People Have Voted

Posted on Nov 7, 2018

Super easy, superb service

By Carlos C., Mexico, Verified Reviewer

This is the second time I use Cellunlocker.net, using the website is super easy and the staff is always a call or email away.

This time I received my unlocking code in 24 hours! Amazing service as always...keep it up.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Oct 9, 2019

LG Phoenix 4 unlock

By Eddie R., Louisiana, Verified Reviewer

First time user and also first time ever to unlock anything bet a door lock. Cellunlocker did a great job of supplying me the code for my phone. It took quite a bit more time to get the code then what they say in their sales pitch but I'm in sales myself so I understand. They laid out the unlocking procedure step by step and I unlocked my phone on the first attempt so on a scale from 1 to 10 I give Cellunlocker a 9.5.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 30, 2020

DO NOT BE SCAMMED

By Medyo L., Los Angeles, CA, Verified Reviewer

This is a SCAM! Seller will tell you that the unlock is "100% GUARANTEED" and then they cannot unlock your phone. You will get TONS of EXCUSES so they don't have to refund you your money. When you prove them wrong on their excuse they will come up with another excuse. I filed a complaint with PayPal to refund my money. DO NOT BE SCAMMED. Reach out to me if you want to see a copy of the entire conversation with them and I will be more than happy to share it. Will post it on Facebook too.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 14, 2015

Cellunlocker.net

By Gord , Calgary, Canada

This service worked as promised. I received the unlock code in 22 hours for less than half of the Bell rate. The code worked fine and the unlock was easy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 23, 2015

Legit service

By Steve P , Ottawa, ON

I recently unlocked my Bell LG G3 (still at the beginning of contract) using Cellunlocker.net since I wanted to use SIM cards while over in Europe.

I received a couple unlock codes (apparently depends on the phone) and the first one I tried worked (my LG G3 had 10 attempts to unlock). The codes arrived in less than an hour.

Very happy with this service; I had no requirement to go to customer service, so I cannot comment on that.

I'm guessing this site has a proprietary algorithm to determine the unlock codes based off cell manufacturer and IMEI? That might explain how they sometimes get it wrong. Some sources say they go to a database to get the code, but due to the fast turn around I doubt that is how they do it.

Anyways, overall a good experience and low cost ($10 CAD).

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2015

Great Service

By Lori Ziegler , San Antonio, TX

They unlocked my daughter's cell phone. I was skeptical but it worked like a charm! Very happy with the service. Just be patient and do exactly what they tell you to do!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 21, 2016

Trusted

By Rob, Ontario, Canada, Verified Reviewer

I've experienced good communication with this company. I always emailed within their hours. I was unable to unlock my old iPhone, because the IMEI was not found, and received full payment back, without even asking. My hat goes off to the staff for their attempts, and I would use again in the future, if needed.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 18, 2016

It worked like a charm

By Kamal Bhardwaj, Vancouver, Canada, Verified Reviewer

Thank you Guys! It worked like a charm. A very happy and a satisfied customer saying thank you. It took them a day but they were constantly in touch and responded with an hour notifying me that they will get back to me ASAP and they are trying an alternative database for the unlock code. The unlock code worked and my LG G5 is unlocked now. I recommend their service highly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 20, 2017

Horrible!

By Warsame S Ali, Ontario, Canada, Verified Reviewer

It took over two weeks to unlock my phone, which should have only taken 1-4 days.

Horrible service. I bought a phone for my wife, and they ruined my gift. I don't understand how a company can be so negligent in providing their service. It would have been better if I just went to a local store.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 11, 2017

Nice service

By H Saito, Tokyo, Japan, Verified Reviewer

I got the right code in four days from the order. I was worried before ordering if I would get a code and if it's waste of time and money. But now I got the right code and it works fine.

I'm so happy my phone would be SIM-free. It can use a local SIM when traveling abroad.

Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 12, 2017

Unlock Samsung Mega 2

By David Cordova, Puerto Rico, Verified Reviewer

Thank you Cellunlocker, the code worked perfectly! I contacted them first because my cell model wasn't on the list, but they told me to use a general Samsung Mega 2 model, so I made the order and received my code in less than 12 hours. Worked on the first try. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 26, 2017

Horrible service, steer clear! Save your money.

By Alex Lewis, Louisiana, Verified Reviewer

I purchased their service on July 1st, and now it's the 22nd of July, and my phone is still locked, and they have not responded to any of my emails (2). Avoid these people at all costs!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 1, 2017

Great service and honest

By Sebastiao Vasconcelos Junior, Brazil, Verified Reviewer

It really works, you can trust it! Fast, really fast, and great. I recommend it. If you need to unlock your device, this is the site.

Thank you very much.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 12, 2017

Excellent service

By Monica Kouadri, Algeria, Verified Reviewer

I have unlocked several phones, and I was very impressed, and how they unlocked my Sprint phone, we all know how Sprint is. I purchased this phone thinking it was unlocked and come to find out it wasn't! So I had to turn to Cellunlocker, and let me tell you, for the excellent, intelligent, fast service and a damn good price, I would definitely recommend Cellunlocker to anyone! Good job! I give five stars!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 14, 2017

Cellunlocker came through again!

By Martin Chovancik, Toronto, Ontario, Canada, Verified Reviewer

This is my second time dealing with Cellunlocker. This time for a Galaxy S6 edge+. Once again, the process was simple and worked perfectly. Got the unlock code by email the next day and the phone unlocked just fine. The price was good, as was the service. I'll be using them for my next phone, I'm sure.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 21, 2017

Second time tried and never again

By Daniel Plunkett, Australia, Verified Reviewer

This is the second time I have tried to use their service only to be left in the dark both times. Communication was poor at best. The first time was a Sasktel locked phone, and I had to keep asking them what was taking so long, eventually getting a refund after they had "tried" many databases. I was disappointed but conceded that maybe Sasktel was different to other providers.

So this time I'm trying a Bell phone thinking that should be pretty straightforward and there was no way they could stuff me around again. Wrong, same old story. Poor communication and same excuses! A refund has been issued but weeks of wasted time and frustrating emails!

These people are frauds. As I have now found there are plenty more unlocking services available, it's a shame this one seems to be top of the list when googled. Don't waste your time on these people!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted
Showing 55-81 of 504

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