CheckThem.com’s online background check and public records search service promises to provide customers with fast, easy, and affordable access to the information they’re looking for.
For a nominal fee, this includes personal details like contact information and marriage and divorce records, criminal history, social media profiles, property records, assets, and even pictures—to name just a few.
All of this is pulled from a combination of state, federal, and county databases. And because CheckThem.com updates their own databases daily, their website reports that customers can rest assured they’re receiving the most accurate, up-to-date information available.
Together, this is why they’ve generated more than 31.5 million people reports to date.
There’s no doubt that by searching billions of public records and generating an easy-to-read report in less than 60 seconds, CheckThem.com could save customers a lot of time doing it themselves. But is the information they’ll provide in their report worth the money you’ll pay?
We’ll walk you through everything we learned during our research, starting with the website’s basic operation.
How Does CheckThem.com Work?
As the name implies, CheckThem.com is a web-only service (there isn’t a standalone smartphone or tablet app), although their site can be accessed from any web-enabled device. They also only pull information from databases within the U.S.
The process is fairly straightforward and works through the following steps:
First, you’ll start by entering the first name, last name, and state of the person you're inquiring about, and press the Search Now! button.
After a few seconds, CheckThem will display relevant results, including the name of the person, their age, location, and possible relatives. In the image below, the site only returned one result, although it seems feasible that multiple results could appear if the person you're searching for has a common name.
To choose the correct individual, you’ll select the Get Report button.
Pro tip: We called the company and spoke with a Background Specialist, who advised that the blue and white ‘Verified’ logo indicates that the information in the file has been verified as 100 percent accurate.
Upon clicking the button, CheckThem will search through billions of public records related to data like court and criminal records, sex offender registrations, and social media accounts.
After a few seconds have passed and all this information has been aggregated into a report, CheckThem will request that you save it by entering your first and last names, along with an email address.
Pressing the “Continue to Report” button above caused us to received a potentially alarming message indicating that CheckThem.com had uncovered records that could “expose the truth about the person’s history.”
After clicking the Access Report button one final time, you’ll be taken to the screen below, which will advise about any information found about the individual and give you a broad idea of what you might find in the paid report.
Speaking of which, what kinds of information will you be paying for?
What Details Are Included In a CheckThem.com Report?
We didn’t sign up for a CheckThem.com trial or membership (more next) during our research or download a subsequent report, although the website provides some fairly in-depth insight into the general categories present in each one. A sampling includes:
Personal Details – Family and relatives, email addresses, cellular carrier information, social media profiles, photos, neighbors
Public Records – Contact information (name, age, address and phone number history), employment records, marriage/divorce records, property records and assessments, mortgages and deeds, judgments and liens, business associates, professional reference records, licenses, and permits
Criminal Records – Includes misdemeanor and felonies, sex offender registration, warrants, traffic offenses (including DUIs), convictions, probation, arrests, civil and lawsuit records, and pending litigation
Together, the company claims this information can provide a wide variety of benefits; everything from protecting yourself from identity thieves and fraud, to making sure you can trust your significant other, friends, and acquaintances.
However, as a people search company, CheckThem emphasizes that the data provided in their reports, per the Fair Credit and Reporting Act (FCRA), cannot be used for employment, tenant screening, or credit-related matters.
At the bottom of their website, their disclaimer also points out that, while they "securely utilize an enormously large yet classified database, which is updated daily for accuracy," the information available in their reports "may not be 100% accurate, complete, or up to date. CheckThem does not make any representation or warranty about the accuracy of our website.”
Let’s carry this thought over to the next section.
How Much Does CheckThem.com Cost?
After going through the above steps, you’ll be offered a five-day trial for $1. This will provide access to unlimited everything, including background reports, criminal and arrest records, mugshot lookups, address history reports, contact info searches, phone number lookups, and court records.
Once this trial ends, you’ll be signed up for a recurring subscription priced at $44 per month. In order to cancel your trial or your subscription, you’ll need to reach out to customer service at (800) 410-3722 or email@example.com.
According to CheckThem’s FAQ, if you encounter erroneous data in your background check report, you should reach out to them immediately, at which point they’ll “conduct a second background check for free so you can rest assured that you are getting your money's worth.”
What Can We Learn From CheckThem.com Reviews?
We encountered 25 customer reviews for CheckThem on SiteJabber.com during our research, who had collectively given the company an average rating of about 2.5 stars.
There, common compliments referenced accurate information, ease of use, and reasonable price. On the other hand, customers frequently complained about problems with the five-day trial and difficulties obtaining refunds.
From a company perspective, CheckThem Inc. is based out of San Diego, CA and has been in business since 2016. The company didn’t hold a Better Business Bureau rating, although they had four negative reviews and 18 closed complaints, as of 11/22/17. Again, most of these related to trial difficulties.
Are There Other People Search & Background Check Websites Like CheckThem.com?
In our article about online public records, we emphasize that much of the information provided by companies like CheckThem.com is available to the general public. That’s why it’s called public information.
However, the reality is that not all of this is necessarily easily accessible, since obtaining some of it could require jumping through a lot of hoops (sending written requests, filing subpoenas, etc.). And, the exact hoops you need to jump through could vary from county to county.
Long story short, much of the value provided by public records search and background report companies like CheckThem.com, Instant Checkmate, TruthFinder, SpyFly, BeenVerified, Intelius, and PeopleSmart—to name just a few—is that they can compile all of this information into an easy-to-read report that can be downloaded in a couple of minutes.
Furthermore, while companies frequently advertise that their data aggregation method is better than the competition, it’s important to point out that they’re still pulling the same information from the same databases.
Given this, the biggest difference is largely in what you’ll pay for individual reports, as well as ongoing subscriptions, if any.
For example, we didn’t encounter any information indicating that CheckThem charges a per-report price, although users will be signed up for a $44 monthly subscription.
On the other hand, Instant Checkmate charges a lower per-month amount (between $9.86 and $22.86, depending on the plan chosen), although each Premium Report will cost members $19.99 (Standard Reports are free). And if you want a PDF copy of the report, you’ll also have to pay a one-time $1.99 fee.
As a third example, TruthFinder charges customers between $13.71 and $16.71 for a monthly membership, with free Standard Reports and Premium Reports at $14.99 each.
Our Final Thoughts About CheckThem.com
The bottom line is that choosing a people search or background check company isn’t rocket science—it’s largely based on price and online customer reputation. However, based on our experience writing about some of the biggest players in the industry, we think it’s important to keep your expectations realistic.
In other words, one of the most common customer complaints we encounter is that people search reports (not specifically those from the company in question) don’t contain all the information promised, are inaccurate, or that they weren’t worth the money.
To this last point, CheckThem seems to stand behind the information they provide in their reports by offering a free second background check if what you find is inaccurate, so you might not have much more to lose than a few minutes of your time for giving them a try.
But unless you plan on using their services regularly, you might want to set a reminder to cancel your trial before it rolls over to a full-price monthly membership.
I opened my account on 3/8/18 and canceled on 03/13/18, which in my mind is considered five days, but I was unable to get a refund as they count the day that you open the account as a day instead of the next day as being a full day. I highly don't recommend this company, and they set me up for a $19.99 additional fee plan and advised me that I set myself up for a premium account that I never accepted. I would not recommend this company. The information provided was very generic and nothing new. I could have gotten it for much cheaper and not at the cost I was charged.
Bottom Line: No, I would not recommend this to a friend