What Is Cinemark Movie Club?
Cinemark Movie Club is Cinemark’s loyalty program that offers a trio of customer-friendly discounts on tickets, concessions and booking fees.
The service launched in December 2017 when movie-ticket subscription services were starting to become a popular topic. The company’s two main competitors are MoviePass and Sinemia; there are some major differences between them.
Exactly what Movie Club offers and how it can benefit you are two of the most important thing we’re going to focus on in this review. However, since there are competing services out there, we’re going to expand our research to include a comparative analysis of the Cinemark service along with MoviePass and Sinemia.
Along the way, we’ll include fact-based insights about the service and why it may or may not be a good fit for you.
We’ll wrap up this review with a quick section on the pros and cons of Cinemark’s Movie Club.
An Overview of Cinemark’s Locations and Prices
What makes Cinemark fundamentally different than its competitors is that it is a movie chain, whereas MoviePass and Sinemia are services that provide tickets to multiple movie chains around the country.
At the time of publishing, Cinemark operated more than 300 theaters across the country. We did some research of prices at our local Cinemark and found that an adult matinee ticket to a 2D showing of Avengers: Infinity War was $7.75, while a D-BOX seat at an evening showing of the same movie was $17.75.
These prices can change depending on which city you’re in.
The Basics of Cinemark Movie Club
The Movie Club membership costs $8.99 per month, requires no contract and provides its users with three perks: discounted tickets, concessions and booking fees.
Your monthly fee earns you one ticket a month (a “credit”) that you can use for a 2D movie. If you want to watch a premium-format show (3D, D-BOX, IMAX, etc.), you’ll have to pay an upcharge and use your credit to get it.
When we spoke with a Cinemark phone rep, we were told the upcharge is the difference between the regular ticket price and the premium ticket price. So, if the regular ticket for Avengers: Infinity Wars is $10 and the D-BOX showing is $17.75, then you pay $7.75 in addition to using your credit.
Tickets can be purchased through the Cinemark app, website or at the theater box office.
The second ticket discount you get as a member of the program is that anytime you redeem a credit, you can buy an additional ticket for $8.99.
Once your credits are used up, you’ll have to pay full price for your ticket. However, as a member, you can buy two additional tickets for the same show for $8.99 each.
If you need to refund your ticket, you can do so through your Cinemark online account as long as the movie you initially purchased hasn’t started yet.
As a member of the Movie Club, you’ll get a 20% discount on any concessions you buy at the movie theater, including in-theater dining at specific locations.
According to the program’s FAQ, the Cinemark app will generate a QR code that the cashier will scan. If you forget to scan your code at the time of purchase, you can’t get a retroactive 20% discount.
There are three types of items that won’t get the discount: alcoholic beverages, dairy (in some states) and merchandise.
The most recent numbers we could find indicate that the average American spends about $4.50 on concessions at the theater, which would put your per-theater concessions savings at about $0.90.
Booking Fee Discounts
Members of the Movie Club won’t have to pay an online convenience fee for booking movies in advance.
When we went through the checkout process for the Avengers movie we mentioned earlier, we found that the convenience fee was $1.50, a price we confirmed by doing a test booking of the same movie at a Cinemark in a different state.
The Fine Print: What You Need to Know
As with MoviePass and Sinemia, the Cinemark Movie Club program has a good deal of fine print, the most important parts of which we’re going to mention in this section.
Some interesting points we discovered in the site’s FAQ section are:
- You can’t redeem credits at a Cinemark kiosk
- There are no blackout dates for credit redemption
- You can’t redeem credits if you book a Cinemark movie on Fandango
- You can’t combine your concessions discount with other coupons or discounts
- Unused credits roll over to the next month
Another important thing to remember is that, if for some reason Cinemark can’t charge your credit card on file for your monthly payment, they’ll send you a letter telling you they’ll stop your membership the first day of the next billing cycle.
Comparing Cinemark Movie Club to MoviePass and Sinemia
As we mentioned before, Movie Club joins MoviePass and Sinemia as the main movie-subscription services available to you.
These services have some distinct differences and similarities, which we’ll discuss below the table:
|Cinemark Movie Club||MoviePass||Sinemia|
|Plan prices||$8.99||$7.95 - $9.95||$4.99 - $14.99|
|Tix incl. in best plan||1||Up to 31||3|
|App reviews (Apple/Google)||4.8/4.1||2.6/2.6||3.3/3.1|
|Theaters included||Cinemark||Multiple nationwide||Multiple nationwide|
There’s no question what the main difference is between Cinemark and the competing services: tickets. You get one ticket a month with Movie Club, whereas you get one ticket a day for $9.99 per month with MoviePass.
Sinemia has a $6.99 plan that gets you a pair of 2D movie tickets per month. Their $9.99 Elite plan still gets you two tickets but those tickets include one premium screening like D-BOX, IMAX, 3D and more per month.
In terms of per-ticket value, we think that Cinemark’s single-ticket plan isn’t as good as what the other services offer. However, there are a few things you should keep in mind.
First, you can’t buy advanced tickets with MoviePass and, while you can do it with Sinemia, you’ll have to pay the convenience fee charged by the ticketing website you use. Those fees can range from $1.35 to more than $2 for some theaters.
If you book two tickets in advance per month, then you could end up paying between $2.70 to around $4.50.
Furthermore, if you spend around $5 on concessions, the lack of a discount in the MoviePass and Sinemia programs will cost you an additional $1 per visit, which, if you go twice a month, is $2.
Based on these fees, there’s a good chance that, even though you’re getting an extra movie with Sinemia’s $9.99 plan, you might end up paying $25 total for two movies, fees and concessions when then same trips to Cinemark will cost, depending on the movie $29 (discounted ticket and a $10 ticket plus $10 in concessions).
While you’re still paying more for your two Cinemark tickets, the disparity between their Movie Club and Sinemia’s $9.99 Elite plan isn’t as big as you think.
However, that disparity becomes bigger when you consider that you’ll have to pay an upcharge for 3D, IMAX and other formats when you use your Cinemark credit. This, in our opinion, is the great strength of Sinemia’s Elite plans as they compare to MoviePass and Cinemark.
Now, when it comes to bulk, MoviePass is superior to Cinemark and Sinemia. If you don’t mind 2D movies, their $9.99 plan is by far the best choice because you get one free movie ticket a day.
And, as it relates to pricing, keep in mind that Sinemia requires you to pay for a year of membership, whereas MoviePass and Movie Club let you pay monthly.
One other area we’d like to mention is customer service, which includes the Cinemark app and their customer support system.
Cinemark’s app gets far better reviews from its users and you can call a phone number to talk with a customer service rep, something you can’t do with Sinemia and MoviePass.
During our research for Sinemia, we submitted a question to their online support form but, as of three days later, we had yet to hear back.
When we called Cinemark’s customer service line, it took 32 seconds to reach a representative who could help us with our Movie Club questions.
The Final Word: Pros and Cons of Cinemark Movie Club
Based on our research, we believe that Movie Club’s greatest strength is the overall customer experience. Tickets can be booked in advance without convenience fees, questions about the program can be answered by phone, based on our experience, in less than a minute and the Cinemark app provides users with a better experience than MoviePass and Sinemia.
The service’s great weakness, however, is its price. While the customer experience seems to be superior, their $8.99 subscription only gives you one movie a month and, if you want seats at a 3D, IMAX or other premium show, you’ll have to pay an upcharge.
In our opinion, this membership program is a good fit for someone who likes the Cinemark brand and values good customer experience.
We also think that the service is a good choice for someone who anticipates watching one movie a month and will probably do so at night since evening showings tend to be more expensive than the $8.99 monthly fee. Matinee showings, on the other hand, could be cheaper than the monthly fee.