Read 14 CircaCharge Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 1.2
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 1 1 star:  12
Bottom Line: 0% would recommend it to a friend
Showing 12-14 of 14
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  • Online ordering?

    • By Lois R.,
    • New Richmond, WI,
    • Mar 19, 2019
    • Verified Reviewer

    I thought I ordered one. Received two and a car charger and was charged for all of them! No satisfaction from customer service! They did give me a discount so now say I can never return anything because I agreed to keep them. This was before I realized how much I had been charged on my credit card! Am working with the credit card company to get one of the charges off. I still have no idea how so many things got ordered! I also didn’t realize how inconvenient it would be using the adapter for the iPhone 7.

    Bottom Line: No, I would not recommend this to a friend

    • Apr 4, 2019

      Company Response from Strong Current Enterprises

      Hi Lois. We are sorry to hear about this feedback. Please know that the customer service team is here to help should you need further technical assistance with the wireless charger. Our goal is to provide cutting edge solutions to make the lives of our customers easier and more convenient. Thank you!


  • Do not plug these into your iPhone wall charger, the little one.

    • By Scott W.,
    • Colorado,
    • Mar 15, 2019
    • Verified Reviewer

    I purchased 3 of these plus the car charger, and at first they seemed ok. It seemed like they were charging really slowly and that disappointed me a bit. The second day I put my phone on the charger and it was hard to find the sweet spot where the phone would ding to show it was charging. Later I noticed that the light was off on the charging unit, which is always lit up when plugged in and my phone was at 29%. I tried unplugging the unit and plugging it back in and no light. I pulled out the adapter and plugged a cord into the wall charger and my phone and nothing.

    Then my wife said that her phone wasn’t charging anymore on hers. Both units had fried the wall USB charger. So in their instructions, it shows the specs and they require 2Amps of power to power one of their units and those small iPhone chargers supply 1 amp. It overloaded them and killed them.

    I called them up and all they would do is send me a new set to replace the ones I already had. I told them there’s nothing wrong with the ones I’ve got, it’s that you don’t tell people that they need a special wall adapter that supplies at least 2 amps to make these things work. It’s also probably why they were taking so long to charge. I’ve ordered 3 new Apple iPad chargers which supply 2.1 or 2.4 amps of power and should be enough. I’m actually afraid to plug them into my only iPad charger because if it gets fried I have no way to charge it and I use it all the time. Circa needs to put this in their website and on their brochure that these will not work with the standard iPhone charger. I never could get the guy on the phone to understand that it’s the wall charger, not your product, but since you don’t warn people of this, you should be responsible enough to replace the fried ones.

    Bottom Line: No, I would not recommend this to a friend

    • Apr 4, 2019

      Company Response from Strong Current Enterprises

      Hi Scott. We are sorry to hear about what happened. Please know that all your feedback and suggestions are being taken seriously as they will help us improve our overall services - from the product itself to the customer support. if there is any way that we can further assist you, please let us know.


  • Con merchants, avoid like the plague

    • By John C.,
    • Scotland,
    • Mar 13, 2019
    • Verified Reviewer

    I bought the phone charger and it does not work as described. I emailed support but surprise, no reply, so no support at all then. All review searches take you to CircaCharge website so no real reviews.

    Bottom Line: No, I would not recommend this to a friend

    • Apr 4, 2019

      Company Response from Strong Current Enterprises

      Hi John. We are sorry to hear about this feedback, John. We'd like to apologize if the product may have not met your expectations. We'll reach out to our email team to make sure that your messages are attended to as soon as possible. Should there be anything else we can help you with, please let us know.


Showing 12-14 of 14

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