Read 14 CircaCharge Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 1.2
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 1 1 star:  12
Bottom Line: 0% would recommend it to a friend
Showing 12-14 of 14
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  • CircaCharge from fulfillment center for Hong Kong

    • By Chance B.,
    • Boise, ID,
    • Jun 3, 2019
    • Verified Reviewer

    Wow! I just went through this for over an hour with my bank rep on the phone with me. First they say my order was over 30 days old. I reminded them that my package came with no paperwork, not even a bill of sale or a contact number. I advised them I had emailed them 4 times with no response. And finally win when I sent the 5th I saw they had blocked me. How dare they.

    So I reached out to my bank and they located the shipping company what a bunch of horrible people. Finally, I got them to give me a refund only after I return this piece of $64.00 nothing.

    Then the real shock - I have to pay for the return. Can you believe it, they block me, their item is defective, and I have to PAY.

    They are not afraid of BBB or me going on FB and warning. They were so arrogant.

    Bottom Line: No, I would not recommend this to a friend

    • Jun 3, 2019

      Company Response from Strong Current Enterprises

      Hi Chance. We are sorry to hear about this feedback. We are here to offer our assistance. Could you please send us the order detail and/or email address used when you purchased so we can further check on this? We do have a 30-day Money Back Guarantee which entitles you to a full refund of an unsatisfactory product as long as it is returned to us within 30 days from the delivery date. Moreover, the return policy is made transparent to our customers as it is outlined in the terms of services being agreed upon prior to checking out. You may review it here:

      https://www.dfydaily.com/terms.html

      We sincerely apologize for the inconvenience and we look forward to hearing back from you soon.


  • Waste of time and money

    • By John T.,
    • St Paul, MN,
    • Jul 18, 2019
    • Verified Reviewer

    I ordered 2 units of the charging pad + Adapter Type iOS for a total of $92.99. After receiving the units I tried both pads and neither provided any charging to my iOS phone. I then left on a trip. Upon returning I have called the company reporting this issue. I was given the notice that it has been more than 30 days and they will accept no return or refund. READ THE FINE PRINT! This, in my opinion, is junk with other cheaper options available. The insinuation in the online presentation that this product will somehow fix the slowing of iOS software is ludicrous and only a hook to get a customer interested. I am the sucker.

    Bottom Line: No, I would not recommend this to a friend

    • Jul 21, 2019

      Company Response from Strong Current Enterprises

      Hi John. We hear your feedback. We follow a standard operating procedure when it comes to processing refunds. We understand you are frustrated that the refund has been denied due to exceeded time frames. We can still offer you a discount to make it up for the inconvenience. We look forward to hearing back from you.


  • Invoice

    • By Peter G.,
    • Romania,
    • Sep 4, 2019
    • Verified Reviewer

    I have written to them about my shipping and tracking...no reply and no invoice given. As I used my card I'll go to my bank and ask to charge back the sale. All clients forget PayPal, just go to your card issuer and request a chargeback. The bank must comply based on Visa and Mastercard rules.

    Bottom Line: No, I would not recommend this to a friend

    • Sep 8, 2019

      Company Response from Strong Current Enterprises

      Hi, Peter. We're here to help you but we are unable to pull up your record. We encourage you to send us the email address used when the order was placed or the shipping address so we can look it up. Thank you!


Showing 12-14 of 14

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