50 Consumer Reviews for Citizens Disability - Page 3

Average Consumer Rating: 2.3
Rating Snapshot:
5 star: 13 4 star: 3 3 star: 0 2 star: 2 1 star:  32
Bottom Line: 30% would recommend it to a friend
Showing 23-33 of 50
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  • 26 out 29 people found this review helpful

    Scam artists

    • Jul 13, 2015

    What they don't tell you is that if they win your case in a short time, they will bill you. They told SSA that I wasn't filing for SSI and yet when I did qualify, they took their 25% of the back payment, which happened to be one whole month's check, leaving me broke again! Since my disability claim was settled in five months, there was no back monies from SSDI so they sent me a bill for $1000.00. They don't tell you they are charging you by the quarter hour yet their rates run between $195.00 and $335.00 an hour.

    The itemized bill they sent me showed that for one day, they mailed out a bi-fold piece of mail with "Urgent legal document" stamped on the outside and said nothing more other than that they were working hard on my case. They were charging a total of $328.75. Is that how much a post card costs to them?

    Their formula for billing by the quarter hour blatantly pads the bill to make the total hours seem excessive. If they read a piece of mail that takes 15 minutes or even talk to you for five on the phone, they will bill you for every moment spent doing so. Even SSA said that anything more than 12 hours that they have claimed to work on my case seems excessive.

    For an agency that claims to be an advocate, they will take your money and leave you broke without warning and then bill you a ridiculous amount for hours they never performed.

    Bottom Line: No, I would not recommend this to a friend

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  • 26 out 29 people found this review helpful

    Citizens disability is a scam

    • Texas,
    • Feb 13, 2015

    I went through this company for my disability which after 2 years was granted. When payment was issued Citizens Disability got 25% as agreed upon. About 2 weeks later I got a bill for over $7,000.00 in "additional items" which included things like scanning in one paper and charging .25 hour at the rate of 295.00.

    I have filed an appeal with Social Security twice so far and each time I was told they could collect this but it was between citizens Disability and myself. I only received $3,700.00 in back time. They wanted more than double that in fees. They called me with an offer to settle this for $1,000.00 which I reluctantly agreed to accept. This company is ridiculous.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 18 people found this review helpful

    I do not recommend using Citzens Disability

    • Rochester, NY,
    • Jun 28, 2015

    If you don't want to get stuck doing ALL your own paperwork and gathering all the doctors evidence, then do not use this company! I did ALL my own footwork and the lawyer that showed up to my hearing didn't even know my case nor was he prepared! They had two and a half years to get it together and when the day of court came, guess what? They didn't even have ALL my medical documents and the Judge had to give them another month to get it all in. I did it all by myself to begin with. This company is a joke and I would never refer anyone to them at all. When you call you get a different person every single time who is clueless when it comes to your case.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 20 people found this review helpful

    Unethical solicitation practices

    • Dallas, TX,
    • Jul 13, 2015

    First, Citizens Disability is not a law firm; yet they charge the same (or more apparently, judging from comments on this site) than experienced attorneys who specialize in Social Security disability representation. Notwithstanding the post from the attorney who says he does contract work for Citizens, it employs mostly non-attorneys to appear at hearings of its clients.

    Citizens is apparently obtaining the contact information of individuals who are in the midst of applying for disability benefits, and soliciting them by unethical means:

    http://checkwhocalled.com/phone-number/1-203-544-4801

    I represent claimants in Social Security disability claims. A person who identified himself as Scott called a client of mine from this number. He said he was calling from “National Social Security Disability.” He tried to ask my client questions and told her he could get her $2500 more in benefits each month. He seemed angry and hung up when my client told him she needed to speak with her attorney. I called this number and got message that this phone number was not accepting calls right now.

    Bottom Line: No, I would not recommend this to a friend

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  • 25 out 28 people found this review helpful

    My Experience with Citizens disability

    • Grand Junction co.,
    • Jul 31, 2015

    Once they get you signed up, they tell you you won't have a Lawyer or Medical Expert in court. Never enter a court Room without an Attorney. You won't be taken seriously. And then they don't return your calls when you have questions.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 25 people found this review helpful

    Citizens Disibility was of no help with my claim. Not a dimes worth of help.

    • Pittsburgh, PA,
    • Aug 2, 2015

    Citizens disability changed our deal as soon as they started our agreement. Citizens wanted to charge me for mailing and secretary time. Also, they wanted to set up a joint account to control any SS payments. When I called Citizens Disability to speak to my concerns, I was treated with disdain and told they could not do anything for me or address my concerns until I signed a change to our agreement. Citizens did submit my original application. A secretary spent less than a half hour on this. I was invoiced $2,600.00 for this. I won my disability case and was threatened with a law suite. I ended up paying $437.80 to end this mistake. Do not make my mistake.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 29 people found this review helpful

    Bad experience

    Worst experience EVER. It took almost 5 months and multiple phone calls before I could contact the person handling my case. They didn't keep me updated, didn't get the paperwork together, and because of the way they handled it, I lost the appeal. I would recommend finding someone else to represent you.

    Bottom Line: No, I would not recommend this to a friend

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  • 41 out 46 people found this review helpful

    I got denied for SSI and I called citizens and they didn't even know I got denied until I told them.

    • WV,
    • Aug 5, 2015

    I applied for SSI on the internet. It wasn't to long there after I seen an ad on TV about Citizens Disability. So I called them and and the information they give me sounded good. So I tried their services. I gave them the information they asked for. After that they said they would keep in touch with me on how the case was going. But I never did hear from them, I always had to call them. So 5 months went by and still nothing. So I called them again, they told me it was in processing. So I said ok.

    So the 6th month comes up. I called the social security office and asked them. They told me I should here something in about 3 weeks. So I said ok great. That time came, I got my letter in the mail that said I was denied. So I called Citizens Disability to tell them I was denied. At first they did not know anything about it. Then the guy on the phone said that's right we got the letter today. I told him that I was going to get a private attorney to do my appeal. Then he said we will start the appeal process right away. I told him no you won't, I got an attorney to do that. He tried his best to let them to continue. I told them no, I've done all the foot work. Then he said they were still going to get there money. I said for what, your ad said "we don't get money unless we get you money." I said I was denied so how can you do that. They said we will file a paper with SSI and you won't know it until you get a paper from SSI stated that it was taken out. I told them I will have my lawyer get in touch with them, then I hung up. This place is nothing but a money making scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 31 out 36 people found this review helpful

    Citizens Disability Has Proven Their Incompetence

    • Pasco, WA,
    • Aug 18, 2015

    At the time of writing, I am currently in a psychiatric ward here in Richland, WA. I ended up here after having attempted suicide, because Social Security denied my request to have my disability claim expedited due to extreme hardship circumstances. I had originally filed my claim through Citizens Disability in December 2011, and went to my first and only hearing on February 28, 2014. I had received my first denial in May 2014, which led to my being evicted from my apartment in Pasco the following month.

    Because of Citizens Disability's incompetence, I will be homeless again as of next month. Their incompetence also drove me to committing suicide. I plan to take legal action against Citizens Disability for legal malpractice, and I have had to contact the offices of US Senators Patty Murray and Maria Cantwell to see what they might be able to do in helping me get the benefits I desperately need.

    Bottom Line: No, I would not recommend this to a friend

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  • 42 out 48 people found this review helpful

    Being ripped off, stealing my money

    • Oviedo, FL,
    • Aug 24, 2015

    I did call Citizens Disability and had a phone interview. The HR in my company's insurance referred me to Allsup, who handled my claim and went to court with me and dealt with all. Now, Citizens Disability is taking my disability check for August 2015 claiming I owe them fees. Allsup could not have settled my case without a letter. Now I am being robbed of my disability money, I cannot dispute this. I am blatantly being robbed. Do not call this company. $610.00 may be nothing to some people but to me it is life. This company is unspeakable.

    Bottom Line: No, I would not recommend this to a friend

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  • 40 out 47 people found this review helpful

    Beware

    • New Brunswick, NJ,
    • Oct 28, 2015

    They will persistently call you with a computer that pretends to be a human. I don't know how good the service is, but their initial contact process is annoying and illegal. They ignore the "do not call lists" and call multiple times.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 50

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