Clean Zone CPAP Cleaner

I tried the Clean Zone and the problem I had with it was the strong smell. I didn't like breathing in the smell at night. My Respiratory therapist told me not to use it. I still have the odor in my mask.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Bought in December 2019 and used for the first time in June 2020 as I had not traveled due to the virus. I have SoClean at home so bought this for travel. First time I used it the port did not work and it would not charge so I called customer service and was told sorry, the warranty is up, but they will escalate my request for an exchange. Four days later no return call. Total rip off!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Bought Clean Zone in January 2020. By June it will no longer charge. Have attempted to call the company's Customer Service. No one available and their mailbox is full. Get the picture! Chinese RIPOFF COMPANY!

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

If zero was a choice that would be my rating. Bought this for my husband. It is inconvenient to put everything in their stupid little bag and they have to reassemble the system. IT DOES NOT CLEAN. The mask still had residue that had to be cleaned by hand in soapy water! RUN FAST AWAY FROM THIS CRAP.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

After only a short couple of months the connecting charger failed to operate properly. When I called customer service they told me I was beyond the 60-day warranty and would have to purchase another device! Product is not made well and certainly did not hold up for me. I will purchase a competitor product that has better customer service and stands behind its product. I was not asking for a refund but rather just a product that works for more than 60 days!

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I ordered one. They didn't ship it to me and won't give me a refund. Everyone with problems please report them to the Federal Trade Commission. Let's get them put out of business.

Bottom Line: No, I would not recommend this to a friend

Pretty poor. Within the first week, the zipper broke and needed to be repaired daily. Now the main unit won't take a charge. And they don't respond to issues. Money wasted - buy something else.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Saw that they charged my elderly father-in-law's card and he never was sent the cleaner. I called and talked to Sam and she said oh we will send you one right out four months later. Shame on you!

Bottom Line: No, I would not recommend this to a friend

There is no way of knowing battery state. You just have to guess when to recharge. Mine stopped producing activated oxygen "ozone" after 11 cycles. Would not buy again. Back to hand washing.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Can't contact them. No phone number listed. The email address listed is non-existent. The form to write them cannot be found. What a terrible website.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Hooked everything up and started it up. The machine started to smell and I had to stop the machine, thought it was hooked up wrong, but no, it could only be hooked up one way. This machine is a piece of junk, sent it back the same day I got it. No, I will not recommend it to my enemy!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend